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    have items packaged and sent within 48 hours of payment.

    4. Make sure your item description is accurate. Don't say your item is as good as new if it's not. This is probably the most common reason for negat

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    Your eBay feedback is your biggest eBay selling tool bar none. If you have bad eBay feedback you will struggle to make sales and your eBay business will suffer. Therefore you must protect your eBay feedback as much as possible. Here are 10 tips that will help you maintain an excellent feedback rating.

    1. Always be polite in all correspondence. This goes without saying, always treat your customers with respect and give them a pleasant buying experience. By doing so you may gain a customer for life.

    2. Avoid excessive shipping charges. If you charge $10 shipping for an item and the cost is only $3 you are leaving yourself open to negative feedback.

    3. Mail your items as soon as possible. Don't wait till the end of the week. Taking too long to deliver your goods means you are risking your feedback. You should always aim to have items packaged and sent within 48 hours of payment.

    4. Make sure your item description is accurate. Don't say your item is as good as new if it's not. This is probably the most common reason for negati

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    ch as possible. Here are 10 tips that will help you maintain an excellent feedback rating.

    1. Always be polite in all correspondence. This goes without saying, always treat your customers with respect and give them a pleasant buying experience. By doing so you may gain a customer for life.

    2. Avoid excessive shipping charges. If you charge $10 shipping for an item and the cost is only $3 you are leaving yourself open to negative feedback.

    3. Mail your items as soon as possible. Don't wait till the end of the week. Taking too long to deliver your goods means you are risking your feedback. You should always aim to have items packaged and sent within 48 hours of payment.

    4. Make sure your item description is accurate. Don't say your item is as good as new if it's not. This is probably the most common reason for negat

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    ive them a pleasant buying experience. By doing so you may gain a customer for life.

    2. Avoid excessive shipping charges. If you charge $10 shipping for an item and the cost is only $3 you are leaving yourself open to negative feedback.

    3. Mail your items as soon as possible. Don't wait till the end of the week. Taking too long to deliver your goods means you are risking your feedback. You should always aim to have items packaged and sent within 48 hours of payment.

    4. Make sure your item description is accurate. Don't say your item is as good as new if it's not. This is probably the most common reason for negat

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    lf open to negative feedback.

    3. Mail your items as soon as possible. Don't wait till the end of the week. Taking too long to deliver your goods means you are risking your feedback. You should always aim to have items packaged and sent within 48 hours of payment.

    4. Make sure your item description is accurate. Don't say your item is as good as new if it's not. This is probably the most common reason for negat

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    have items packaged and sent within 48 hours of payment.

    4. Make sure your item description is accurate. Don't say your item is as good as new if it's not. This is probably the most common reason for negative feedback.

    5. Answer emails promptly. Don't wait days and days to answer any queries. This only makes your customer frustrated and this can result in a negative comment.

    6. List any flaws your item has. If the item you are selling has a scratch or mark say so or you could be left a negative comment for a poor item description.

    7. Don't retaliate to awkward customers. Sometimes you may get an awkward or offensive customer, that's life. Don't retaliate, just deal with their query in a polite and professional manner. This usually ends in the customer apologising and excellent feedback follows.

    8. Accept returns. If a customer is not happy with your product for whatever reason allow them to return the item and refund their purchase minus shipping fees. You can then cancel the transaction through eBay and you will ge

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