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    Make Your Franchise Work
    So you finally managed to get that franchise that you have been dreaming of. You are finally one step closer to having that financial success you have been dreaming of all your life. Take heed however, having that franchise formula does not necessarily ensure that it will be all smooth sailing from this point on. In fact you must be ready to pull your belt one notch tighter and burn the midnight oil as one 9 out of ten franchisees fail every year. Although this figure means that you have much better odds in seeing your franchise successful, you just might end up as the only one out of the ten who is unlucky. So here are a few tips to make su
    it.

    Writing Descriptions

    Give accurate descriptions. While you're familiar with the item that you're selling, the buyer isn't. Describe your item in detail. The more information a buyer gets, the more comfortable they are bidding on the item.

    The description is an advertisement. Sell. Keep your description positive. Remember that one person’s junk is another treasure. Talk your stuff up. You may not want it anymore, but others will.

    Give full disclosure. No one likes surprises. If the item is used, say so. If it is damaged, describe the damage. It's the right thing to do and it's just good business.

    Use pictures. As the saying goes, a picture is worth a thousand words. Pictures sell. Use them.

    Screen Your B

    Dealing With Customer Complaints - B.L.A.S.T
    In a restaurant, not so far away, in the not so distant future, a telephone rings, a customer complains... and the battle begins!Handling customer complaints doesn't have to always be a battle, with the right tools and responses you can use complaints to your advantage; to help you build your business. B.L.A.S.T is a great tool that is used by companies such as Yum! (Parent company of KFC, Taco Bell, Pizza Hut, A&W, and Long John Silvers). Training their employees in the basics of handling customer complaints. The acronym stands for:Believe Listen Apologize Satisfy ThankHow does your company deal with
    Starting a business from your home has never been easier. With the marketing power of eBay, anyone can sell through eBay at retail prices. Many people have gone beyond simply selling the stuff that was collecting dust around their house and have purchased goods for resell on eBay. This can be a part-time supplement to your income, or as others have done, a full-time business. Here are some tips to help you get the most out of selling on eBay:

    Obtain Inventory

    Attic, garage. You probably have hundreds, if not thousands, of dollars worth of stuff sitting around your house collecting dust that you could sell.

    After you've sold all of your extra stuff, you can take one of two routes. The first is to sell other people's stuff for a commission. Once your friends and family see how successful you've been selling your own items, you're bound to be asked by them to help sell theirs. The other route to take is to purchase goods for resale. You'll need to experiment with which items sell the best and the best places to get your items to sell (garage sales, estate sales, wholesalers/manufacturers, etc.).

    Build Your Feedback

    As a seller you need creditability. Build your feedback by purchasing a few low cost items on eBay. Then list some low cost items to build your feedback score before listing your more expensive items.

    Choosing a Starting Price

    How do you determine the starting price for your item? If you don’t expect to get many bids, using a minimum starting price or reserve can be a good idea. Keep in mind that eBay is a very efficient marketplace. Normally your items will sell for what they are worth. Starting your listings at a penny, therefore, is a good strategy as 1) it keeps your listing fees low, 2) it encourages people to bid on your item, and 3) your item will almost always get bid up. The warning about listing at a penny is that you need to be willing to sell it for that if only one person bids.

    Auction Duration

    Should you have 7 day auctions, 5 day, 3, or 1? How do you decide? The auction really takes place within the last 60 seconds of the auction. That’s when the bidders duke it out to buy your item. Listing an item with as a 5 day auction really means that your notifying people that there will be an auction in 5 days. Sure, people can bid (and they do) on your item as soon as they’re listed, but the real action happens within the last few minutes of the auction. If you item has no bids or a low bid and there’s still more than a few hours left in the auction, don’t worry. You’ll be amazed at how fast items get bid up in the last minute or two. To decide on auction duration, think about how much advertising you need to do for your item. If it’s a unique specialty item, a long duration (7 – 10 days) is best. For hot items that should get numerous bids, 3 days is usually the best.

    Writing Titles

    Use words that buyers will use to search for. Double check your spelling. If they can’t find your listing, they won’t bid on it.

    Writing Descriptions

    Give accurate descriptions. While you're familiar with the item that you're selling, the buyer isn't. Describe your item in detail. The more information a buyer gets, the more comfortable they are bidding on the item.

    The description is an advertisement. Sell. Keep your description positive. Remember that one person’s junk is another treasure. Talk your stuff up. You may not want it anymore, but others will.

    Give full disclosure. No one likes surprises. If the item is used, say so. If it is damaged, describe the damage. It's the right thing to do and it's just good business.

    Use pictures. As the saying goes, a picture is worth a thousand words. Pictures sell. Use them.

    Screen Your Bu

    Above Ground Wash Water Treatment Unit
    Often when a small business opens to clean trucks, boats, rail cars, buses or automobiles they scramble to find an inexpensive unit to reclaim and clean the water, in fact what they are really looking for is a unit which can allow them to recycle most if not all of the wash waste water. A typical washing operation might use 2200 to 5500 gallons of water per day, which needs treating. The contaminated water will contain things such as biodegradable soaps and cleaning products along with whatever comes off of whatever you are washing.This means some heavy metals, asbestos from brakes, algae, inert dirt and some chemicals. This would seem to
    ssion. Once your friends and family see how successful you've been selling your own items, you're bound to be asked by them to help sell theirs. The other route to take is to purchase goods for resale. You'll need to experiment with which items sell the best and the best places to get your items to sell (garage sales, estate sales, wholesalers/manufacturers, etc.).

    Build Your Feedback

    As a seller you need creditability. Build your feedback by purchasing a few low cost items on eBay. Then list some low cost items to build your feedback score before listing your more expensive items.

    Choosing a Starting Price

    How do you determine the starting price for your item? If you don’t expect to get many bids, using a minimum starting price or reserve can be a good idea. Keep in mind that eBay is a very efficient marketplace. Normally your items will sell for what they are worth. Starting your listings at a penny, therefore, is a good strategy as 1) it keeps your listing fees low, 2) it encourages people to bid on your item, and 3) your item will almost always get bid up. The warning about listing at a penny is that you need to be willing to sell it for that if only one person bids.

    Auction Duration

    Should you have 7 day auctions, 5 day, 3, or 1? How do you decide? The auction really takes place within the last 60 seconds of the auction. That’s when the bidders duke it out to buy your item. Listing an item with as a 5 day auction really means that your notifying people that there will be an auction in 5 days. Sure, people can bid (and they do) on your item as soon as they’re listed, but the real action happens within the last few minutes of the auction. If you item has no bids or a low bid and there’s still more than a few hours left in the auction, don’t worry. You’ll be amazed at how fast items get bid up in the last minute or two. To decide on auction duration, think about how much advertising you need to do for your item. If it’s a unique specialty item, a long duration (7 – 10 days) is best. For hot items that should get numerous bids, 3 days is usually the best.

    Writing Titles

    Use words that buyers will use to search for. Double check your spelling. If they can’t find your listing, they won’t bid on it.

    Writing Descriptions

    Give accurate descriptions. While you're familiar with the item that you're selling, the buyer isn't. Describe your item in detail. The more information a buyer gets, the more comfortable they are bidding on the item.

    The description is an advertisement. Sell. Keep your description positive. Remember that one person’s junk is another treasure. Talk your stuff up. You may not want it anymore, but others will.

    Give full disclosure. No one likes surprises. If the item is used, say so. If it is damaged, describe the damage. It's the right thing to do and it's just good business.

    Use pictures. As the saying goes, a picture is worth a thousand words. Pictures sell. Use them.

    Screen Your B

    Negotiation Hazards
    What might work wonderfully in one negotiation situation will not always be appropriate in another. The instant someone feels cheated, misled or taken advantage of, your opportunity to negotiate with her/him is over. Negotiation hazards tend to occur when you are taking a particular strategy too far. Many rookie negotiators have a tendency to push the envelope a little too far. Their ambition as beginners is understandable, but it will rarely result in a win-win situation. Negotiating rookies want to be the victors, like they are hunting prey. Even if the other party consents, they are likely not doing so without
    e or reserve can be a good idea. Keep in mind that eBay is a very efficient marketplace. Normally your items will sell for what they are worth. Starting your listings at a penny, therefore, is a good strategy as 1) it keeps your listing fees low, 2) it encourages people to bid on your item, and 3) your item will almost always get bid up. The warning about listing at a penny is that you need to be willing to sell it for that if only one person bids.

    Auction Duration

    Should you have 7 day auctions, 5 day, 3, or 1? How do you decide? The auction really takes place within the last 60 seconds of the auction. That’s when the bidders duke it out to buy your item. Listing an item with as a 5 day auction really means that your notifying people that there will be an auction in 5 days. Sure, people can bid (and they do) on your item as soon as they’re listed, but the real action happens within the last few minutes of the auction. If you item has no bids or a low bid and there’s still more than a few hours left in the auction, don’t worry. You’ll be amazed at how fast items get bid up in the last minute or two. To decide on auction duration, think about how much advertising you need to do for your item. If it’s a unique specialty item, a long duration (7 – 10 days) is best. For hot items that should get numerous bids, 3 days is usually the best.

    Writing Titles

    Use words that buyers will use to search for. Double check your spelling. If they can’t find your listing, they won’t bid on it.

    Writing Descriptions

    Give accurate descriptions. While you're familiar with the item that you're selling, the buyer isn't. Describe your item in detail. The more information a buyer gets, the more comfortable they are bidding on the item.

    The description is an advertisement. Sell. Keep your description positive. Remember that one person’s junk is another treasure. Talk your stuff up. You may not want it anymore, but others will.

    Give full disclosure. No one likes surprises. If the item is used, say so. If it is damaged, describe the damage. It's the right thing to do and it's just good business.

    Use pictures. As the saying goes, a picture is worth a thousand words. Pictures sell. Use them.

    Screen Your B

    How To Buy A Business Part 2
    In part 1 we covered the qualities you must possess to be a successful business owner, how to decide which business is right for you, and how to find businesses that might be for sale. In part 2 we will go into how to approach a current business owner about purchasing his or her business and how to negotiate the best deal for you.Once you have a solid list of potential businesses that you are interested in purchasing it is time to make the initial contact by letter. It is not a good idea to make the initial contact by email. Most businesses owners receiving an email about buying their business will think it's some type of joke or scam and
    t there will be an auction in 5 days. Sure, people can bid (and they do) on your item as soon as they’re listed, but the real action happens within the last few minutes of the auction. If you item has no bids or a low bid and there’s still more than a few hours left in the auction, don’t worry. You’ll be amazed at how fast items get bid up in the last minute or two. To decide on auction duration, think about how much advertising you need to do for your item. If it’s a unique specialty item, a long duration (7 – 10 days) is best. For hot items that should get numerous bids, 3 days is usually the best.

    Writing Titles

    Use words that buyers will use to search for. Double check your spelling. If they can’t find your listing, they won’t bid on it.

    Writing Descriptions

    Give accurate descriptions. While you're familiar with the item that you're selling, the buyer isn't. Describe your item in detail. The more information a buyer gets, the more comfortable they are bidding on the item.

    The description is an advertisement. Sell. Keep your description positive. Remember that one person’s junk is another treasure. Talk your stuff up. You may not want it anymore, but others will.

    Give full disclosure. No one likes surprises. If the item is used, say so. If it is damaged, describe the damage. It's the right thing to do and it's just good business.

    Use pictures. As the saying goes, a picture is worth a thousand words. Pictures sell. Use them.

    Screen Your B

    Characteristics of High Performance Teams
    Abstract: Based on significant research, Entelechy has defined characteristics of effective teams.Entelechy reviewed over 50 studies on high performance teams and compiled a list of high performance team characteristics. We grouped characteristics into eight categories as indicated on the graphic below.Participative LeadershipAligned On Purpose And VisionTask Focused Shared Responsibility Innovative Problem Solving Strong Communication Responsive Self MonitoringSee if your team shares characteristics of High Performance Teams. Circle the characteristics that describe your team; cr
    it.

    Writing Descriptions

    Give accurate descriptions. While you're familiar with the item that you're selling, the buyer isn't. Describe your item in detail. The more information a buyer gets, the more comfortable they are bidding on the item.

    The description is an advertisement. Sell. Keep your description positive. Remember that one person’s junk is another treasure. Talk your stuff up. You may not want it anymore, but others will.

    Give full disclosure. No one likes surprises. If the item is used, say so. If it is damaged, describe the damage. It's the right thing to do and it's just good business.

    Use pictures. As the saying goes, a picture is worth a thousand words. Pictures sell. Use them.

    Screen Your Buyers to Avoid Problems

    When you buy on eBay, a best practice is to always check the seller's feedback. The opposite is true as well. As a seller, check your bidders feedback

    The best way to avoid deadbeat buyers is to simply avoid them. Check the bidders feedback record on your auction. If there’s a lot of negative bids, you can either wait for them to be outbid or if the auction is closing soon simply reject their bid. The extra amount they are willing to pay isn’t worth the hassle of dealing with them.

    Good Service = Good Feedback

    You're not only selling "stuff" on eBay, you're also selling your good service. Answer emails promptly, be courteous and professional, ship your items promptly, and package them with care (use sturdy boxes and peanuts or bubble wrap). Remember to keep your buyer happy.

    Wait until you get paid to ship

    The nice part about being a seller is that you are in control of the money. The buyer is the one taking the risk in the transaction. Wait until you receive payment in full for the item before shipping it. If the buyer pays by check or e-check, wait until the check clears. A best practice in selling on eBay is to require buyers to pay by PayPal .

    Leave Feedback

    The best way to get positive feedback is to give positive feedback. If your buyer forgets, send them an email to kindly remind them.

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