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  • Actual for You - BJ's Wholesale Club: An Industry Success Story

    Education Is The Key To Effective Referral Marketing
    One of the few complaints I hear from small business owners when it comes to generating business or leads by way of referral is that too many of the referrals they are offered aren't a fit for the business. The referrals are either unqualified, don't need the firm's offerings, can't afford the product or just don't fit the typical profile of an ideal client for the receiving firm.If this is your referral reality, then you know that chasing leads that don't fit your target client can be a grand waste of everyone's time and energy. The primary reason for this affliction though is that most small business own
    ny of the current bestsellers at prices that Barnes and Noble or Borders can only dream about. You can save plenty of money shopping their optical or automotive department –- I guess I won’t be going back to Jiffy Lube anymore – and I have noticed some great discounts on vacation packages. Our Cary club also has a gas station for members. Gas discounts generally run about ten cents per gallon and that quickly adds up especially in this day of elevated fuel prices. Not all BJ's have gas stations, but it is a nice bonus for members where available.

    Is the environment perfect? No, of course not. One area of disappointment is their personal computers – the laptops at their Cary location are hidden in a

    How to Be Comfortable at a Business Trip Meeting
    Ah, the business trip meeting. The stale coffee. The room full of strangers. The overwhelming smell of hotel lotion on your shirt collar. A business trip meeting may seem a lot like a flat mattress, no matter how much you toss and turn, you just can’t get comfortable. Still, business trip meetings aren’t an end all be all to comfort, there is a way to make them feel more like a productive session and less like a root canal. You simply need to keep yourself competent, confident, and poised with the ability to transition smoothly.Dress to impressIt may be hard to know what to wear to a busin
    In the 1980s a phenomenon began to take hold in the retail industry: wholesale [or warehouse] clubs. These 'big box' retailers are dotting the American landscape and offer something beyond what the typical Wal-Mart, Target, or Kmart have: large packaged items at nicely discounted prices. Currently, Costco's, Sam's Club, and BJs dominate the market. Recently, my family joined BJ's and I will share with you why I think their business is a success story.

    When we moved to the Raleigh, North Carolina area from New Jersey in 2004, we knew that the retail market -- including supermarkets and discount stores -- was strong. Within a two mile radius of where we live we counted at least a half a dozen supermarkets and each of the big three discounters, Wal-Mart, Target, and Kmart, were present. Certainly, our choice of stores was in the abundant category.

    Initially, little thought was given by us to joining a wholesale club, but a mailing received in our home from BJ's caught our attention. We knew that Sam's Club was also located in our town, while the closest Costco was in Durham -- a thirty minute trek. Thus, our consideration to join would have only been between BJ's and Sam's Club. So, what was the deciding factor? Two free months of introductory membership! Yes, we "fell" for it.

    Within a day or two I took my family to the nearest BJ's, in Cary, and marched up to the help desk. Although the cheerful woman working behind the desk attempted to persuade us to sign up immediately for a discounted and extended (15 months) one year membership, we told her that we were not familiar with the store and wanted to use the two free months to get to know the place and to see if what they sold was what we wanted. She understood as she snapped my picture and handed my club membership card to me.

    It took only the first visit for us to realize we liked BJ's. My wife and I joked at the colossal sizes of some of the items -- get a look at this five pound can of tuna! -- but, in the end, we found enough items suitable for our family -- particularly dry goods -- that we realized our membership would pay for itself within our first two visits.

    If you are familiar with wholesale clubs, you know that they carry just about everything. BJ's is the same way and we were impressed by the variety and amount of items available. Additionally, BJs' own line of products -- Berkley and Jensen -- is a nice alternative for even greater savings. I purchased the “Men's Daily” vitamins and the price was approximately 30% lower than the name brand competitor. You can find the Berkley and Jensen name on a variety of products including gourmet foods, specialty imports, dry goods, clothing, cookware, etc.

    There are many other areas in which you will save big at BJ's. Their selection of books is good and they carry many of the current bestsellers at prices that Barnes and Noble or Borders can only dream about. You can save plenty of money shopping their optical or automotive department –- I guess I won’t be going back to Jiffy Lube anymore – and I have noticed some great discounts on vacation packages. Our Cary club also has a gas station for members. Gas discounts generally run about ten cents per gallon and that quickly adds up especially in this day of elevated fuel prices. Not all BJ's have gas stations, but it is a nice bonus for members where available.

    Is the environment perfect? No, of course not. One area of disappointment is their personal computers – the laptops at their Cary location are hidden in a

    How to Start a Gift Basket Business
    The gifting market is a $253 billion market, meaning that almost 1% of the money spent on retail is to buy a gift. This is great news for the gift professionals everywhere. With several major gifting holidays, and many other gifting occasions throughout the year, opportunity is knocking at your door.But how do you get started?Here are some basics needed to start a gift basket business:First, you need to do your research:-who is your competition? -who is your target market? -who are your potential customers?Write a business plan: this will help you put y
    rkets and each of the big three discounters, Wal-Mart, Target, and Kmart, were present. Certainly, our choice of stores was in the abundant category.

    Initially, little thought was given by us to joining a wholesale club, but a mailing received in our home from BJ's caught our attention. We knew that Sam's Club was also located in our town, while the closest Costco was in Durham -- a thirty minute trek. Thus, our consideration to join would have only been between BJ's and Sam's Club. So, what was the deciding factor? Two free months of introductory membership! Yes, we "fell" for it.

    Within a day or two I took my family to the nearest BJ's, in Cary, and marched up to the help desk. Although the cheerful woman working behind the desk attempted to persuade us to sign up immediately for a discounted and extended (15 months) one year membership, we told her that we were not familiar with the store and wanted to use the two free months to get to know the place and to see if what they sold was what we wanted. She understood as she snapped my picture and handed my club membership card to me.

    It took only the first visit for us to realize we liked BJ's. My wife and I joked at the colossal sizes of some of the items -- get a look at this five pound can of tuna! -- but, in the end, we found enough items suitable for our family -- particularly dry goods -- that we realized our membership would pay for itself within our first two visits.

    If you are familiar with wholesale clubs, you know that they carry just about everything. BJ's is the same way and we were impressed by the variety and amount of items available. Additionally, BJs' own line of products -- Berkley and Jensen -- is a nice alternative for even greater savings. I purchased the “Men's Daily” vitamins and the price was approximately 30% lower than the name brand competitor. You can find the Berkley and Jensen name on a variety of products including gourmet foods, specialty imports, dry goods, clothing, cookware, etc.

    There are many other areas in which you will save big at BJ's. Their selection of books is good and they carry many of the current bestsellers at prices that Barnes and Noble or Borders can only dream about. You can save plenty of money shopping their optical or automotive department –- I guess I won’t be going back to Jiffy Lube anymore – and I have noticed some great discounts on vacation packages. Our Cary club also has a gas station for members. Gas discounts generally run about ten cents per gallon and that quickly adds up especially in this day of elevated fuel prices. Not all BJ's have gas stations, but it is a nice bonus for members where available.

    Is the environment perfect? No, of course not. One area of disappointment is their personal computers – the laptops at their Cary location are hidden in a

    How to Avoid Wintertime Slips and Falls
    In many parts of the country, winter brings with it wet and icy conditions. This is dangerous not only for driving, but also for walking! Thousands of injuries occur from people slipping and falling because of ice and snow. It's estimated 12,000 Americans die each year from a fall. A worker injured from a fall on ice or snow can be off work for a long time, increasing your insurance costs and workers compensation expenses.How do you reduce injuries when your cleaning employees are getting in and out of their cars and walking across ice and snow covered parking lots? Don't get caught off guard. Pay att
    cheerful woman working behind the desk attempted to persuade us to sign up immediately for a discounted and extended (15 months) one year membership, we told her that we were not familiar with the store and wanted to use the two free months to get to know the place and to see if what they sold was what we wanted. She understood as she snapped my picture and handed my club membership card to me.

    It took only the first visit for us to realize we liked BJ's. My wife and I joked at the colossal sizes of some of the items -- get a look at this five pound can of tuna! -- but, in the end, we found enough items suitable for our family -- particularly dry goods -- that we realized our membership would pay for itself within our first two visits.

    If you are familiar with wholesale clubs, you know that they carry just about everything. BJ's is the same way and we were impressed by the variety and amount of items available. Additionally, BJs' own line of products -- Berkley and Jensen -- is a nice alternative for even greater savings. I purchased the “Men's Daily” vitamins and the price was approximately 30% lower than the name brand competitor. You can find the Berkley and Jensen name on a variety of products including gourmet foods, specialty imports, dry goods, clothing, cookware, etc.

    There are many other areas in which you will save big at BJ's. Their selection of books is good and they carry many of the current bestsellers at prices that Barnes and Noble or Borders can only dream about. You can save plenty of money shopping their optical or automotive department –- I guess I won’t be going back to Jiffy Lube anymore – and I have noticed some great discounts on vacation packages. Our Cary club also has a gas station for members. Gas discounts generally run about ten cents per gallon and that quickly adds up especially in this day of elevated fuel prices. Not all BJ's have gas stations, but it is a nice bonus for members where available.

    Is the environment perfect? No, of course not. One area of disappointment is their personal computers – the laptops at their Cary location are hidden in a

    7 Steps to Business Communication Success
    What is success? The answer to that question is both personal and institutional for those of us who work in the business world. In essence, success is the ability to accomplish the task at hand. Technically, it is "to achieve one's aim to prosper".You need thriving business relationships to prosper. In fact, we can measure much of our business success in terms of the viability of business relationships. Relationship health is directly affected by the quality of communication. Use the following steps to achieve communication success and to strengthen your critical business relationships.Step 1: Ident
    r itself within our first two visits.

    If you are familiar with wholesale clubs, you know that they carry just about everything. BJ's is the same way and we were impressed by the variety and amount of items available. Additionally, BJs' own line of products -- Berkley and Jensen -- is a nice alternative for even greater savings. I purchased the “Men's Daily” vitamins and the price was approximately 30% lower than the name brand competitor. You can find the Berkley and Jensen name on a variety of products including gourmet foods, specialty imports, dry goods, clothing, cookware, etc.

    There are many other areas in which you will save big at BJ's. Their selection of books is good and they carry many of the current bestsellers at prices that Barnes and Noble or Borders can only dream about. You can save plenty of money shopping their optical or automotive department –- I guess I won’t be going back to Jiffy Lube anymore – and I have noticed some great discounts on vacation packages. Our Cary club also has a gas station for members. Gas discounts generally run about ten cents per gallon and that quickly adds up especially in this day of elevated fuel prices. Not all BJ's have gas stations, but it is a nice bonus for members where available.

    Is the environment perfect? No, of course not. One area of disappointment is their personal computers – the laptops at their Cary location are hidden in a

    Office Supplies and Client Relation
    Every office is different and subscribes to different needs under even a single product category.However, it is not always possible for the managers to track and answer all the minute details of the needs of employees in a comparatively bigger office. We admit that it is not an easy task to operate.Say, an office needs some tapes. Is this much information enough to get the job done! There are, Clear Tape, Double Sided, Drafting Tape, Adhesives and Litho Tape, Masking Tape, Packing Tape, Printed Tape, Invisible Tape and many other verities.Now again we ask- ‘is this much information enough to
    ny of the current bestsellers at prices that Barnes and Noble or Borders can only dream about. You can save plenty of money shopping their optical or automotive department –- I guess I won’t be going back to Jiffy Lube anymore – and I have noticed some great discounts on vacation packages. Our Cary club also has a gas station for members. Gas discounts generally run about ten cents per gallon and that quickly adds up especially in this day of elevated fuel prices. Not all BJ's have gas stations, but it is a nice bonus for members where available.

    Is the environment perfect? No, of course not. One area of disappointment is their personal computers – the laptops at their Cary location are hidden in a locked cage behind the main desk. When I asked the supervisor about the missing laptops – one had been on display two months earlier – she cheerfully explained that they did not have the room to display a laptop. Huh?! With plenty of desktop computers on display one would think that some room could be made – I wondered if the real reason was theft. Since my arms already were full of checked out items I did not want to go to a cage to view computers. Cages are for zoo animals while computers, especially if you really want to sell them, ought to be out on full display.

    For the most part, the personnel working at the Cary location are very friendly and helpful. This differed sharply from one of the competing clubs we belonged to while living in New Jersey a few years back. Of course, we make sure that we shop at the slowest possible time of the day and we check out our own items. Occasionally, the scanner will give you an ‘attitude’ and claim that you didn’t scan something properly but that is usually quickly resolved by a roving clerk who comes by to rectify problems.

    All in all, I give BJ's high marks. We have since converted our trial membership to a full membership and are looking forward to receiving great savings and a having a continued good shopping experience. Now, if BJ's would only put their laptops back out on full display...


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