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Actual for You - Divining the Future
Profiting From the Business Cycle d by a novelist and screenwriter, Leo Rosten, who happened to freelance at a company called RAND Corporation during the time that the spiritual father of Risk Management, Herman Kahn, a physicist, mathematician, and nuclear strategist was busy writing scenarios there in the 1940s. Incidentally, Kahn subsequently founded his own foundation, the Hudson Institute in 1961. The example of Kahn was first applied by two Shell employees Ted Newland and Pierre Wack, who in the late 1960s and early 1970s pioneered the company’s risk approach by imagining where Shell as a company was going in years ahead and where the world was going.Why is there a business cycle? Someone once noted that people could tolerate any condition except the possibility of one. This one condition is prolong periods of prosperity. Incredible as it seems, this observation contains more than just a kernel of truth, and helps to explain where we are in our current business cycle.When the economy starts to recover from a stiff downturn, people are understandably doubtful about the tenacity of the young expansion. They hold back on their discretionary spending and their use of debt. As the upswing continues to gather force, people tend to become less risk averse. You might say that the greed factor becomes more prevalent.As the upturn ages, people become more confident and think that the expansion will last indefinitely. (This has a similar ring to peoples’ attitudes towards real estate today.) Business people take on more debt to leverage their profit margins. The consumer will also be increasing their debt burdens to finance their growing consumption habit. This increase confidence of consumers is also reflected in their disregard of saving. Soon a point of no return is reached where the cost of servicing the debt is growing faster than consumers’ income. This scenario also holds true for over-indebted businesses.Now the expansion starts to stall because businesses and consumers can not sustain this level of credit expansion. A period of credit liquidation ensues and a new downturn begins. The severity of the downturn depends on several factors. These include the oversupply of goods and services, the level of debt Wack, who died recently, became a leader in the risk sector, put the art of scenario writing at the centre of any adequate risk strategy. “Scenarios transform information Position Yourself as THE Expert Is it possible to divine the future? And if so, how do people go about it who do this for a living? Calculations involving probability and chance are more or less becoming standard part of almost any modern theory. There is hardly a better example to establish a good risk assessment method than to study the knowledge that the risk sector volunteers.To make your business soar, you must position yourself as an expert. When your potential clients are deciding who they will do business with, they are less concerned with price. Today's savvy potential clients are interested in working with who can do the best job. As a personal transformation expert working with individuals and professionals, I tell my clients over and over “everybody wants to do business with an expert.” If you want to increase your business success, establish yourself as an expert. People will give you their business to you if they know you have the expertise to do an excellent job for them.There are several things you can do to position yourself as an expert. The first and most important item for you to do is:See yourself as an expert. If you do not consider yourself as an expert then you have two choices: become an expert fast or find a new profession. I would guess you know a lot more than you think you know. You may take your skills for granted. I find this predominant with most of my clients – what you do is easy for you. Keep in mind what comes easy to you does not come easy to everyone – and many will gladly pay top dollar for your knowledge and expertise.Some industries have specific designations that signify expertise in that field. For example a CFP designation is used to acknowledge expertise in the financial planning industry, a CLU in the insurance industry. An MA or a Ph.D. always signifies expertise even if the degree is in a different field. What is considered expertise is different for each industry. If you are not sure, find out if there So what do big shot risk (read: investment) managers --who likely possess a healthy dose of scepticism-- take to be guidelines for assessing future scenarios? What does a risk specialist’s paranoid streak boil down to? And what makes their positive anticipations the justification of their profession? The most commonly used answer to both questions is of course the cliche ‘if ..... millionaire’ line. That is why it is not surprising that we bumped into theory after theory after theory, looking to understand what makes risk issues crucial to understanding what’s going on in the world at large. First of all, aside from finding out how the risk professionals conjure up their theories, let's point out why it is about time we got round to the issue from a cultural perspective too. It is because recent cultural theories are pointing in the direction of a breakdown between the domain of neurological and paranormal research. That means that people generally are open to futuristic approaches. History and mythology explain the present quite adequately, but with regard to the future all we can really do is guess. The hunt is on now for finding out how to make ‘informed’ guesses. The business world is convinced of the merits of risk models predicting the future because it makes a tonne of money from them. Success stories lead to organizations’ intensified efforts to not fall behind. It is an art to revoke bad scenarios and turning them into outcomes that we all wish for. Risk managers eagerly play into uncertainties and pretend to redress negative aspects. They re-brand business decisions as risk policies. Risk management first started to attract attention of people outside the business world when some of its star experts claimed staunch disasters had been predicted by its models, starting with the Asian currency crises in 1997, followed by the September 9/11 terrorist attacks in New York. Both these events could have been prevented had the information not been fragmented, policymakers not been so hung up about their jurisprudence and had organizations not fouled up structurally. One risk expert, Richard Slaughter, who wrote Else, a book that was published in 2002, offers both an explanation of the issues involved in risk assessment and what he calls ‘a future context map’. He, like many other risk specialists, broaches the issues undermining the well being of society from a socially structured angle. His colleague Ulrich Beck defines risk as ‘the modern approach to foresee and control the future consequences of human action’. Interestingly, he narrows down the territory by showing how unlimited it is, in that this human action involves ‘unintended consequences of radicalized modernization’. Risk managers do one thing that a modern day writer also excels in – they write scenarios. The term was sourced by a novelist and screenwriter, Leo Rosten, who happened to freelance at a company called RAND Corporation during the time that the spiritual father of Risk Management, Herman Kahn, a physicist, mathematician, and nuclear strategist was busy writing scenarios there in the 1940s. Incidentally, Kahn subsequently founded his own foundation, the Hudson Institute in 1961. The example of Kahn was first applied by two Shell employees Ted Newland and Pierre Wack, who in the late 1960s and early 1970s pioneered the company’s risk approach by imagining where Shell as a company was going in years ahead and where the world was going. Wack, who died recently, became a leader in the risk sector, put the art of scenario writing at the centre of any adequate risk strategy. “Scenarios transform information 80,000 Americans Work in the Oil Change Industry bumped into theory after theory after theory, looking to understand what makes risk issues crucial to understanding what’s going on in the world at large.There is a huge shortage, which effects franchises costs in labor, availability of labor and quality of workmanship. For instance 80,000 Americans are in Oil Lube Facilities alone and over 50% are franchised lube centers. Companies like; Jiffy Lube, Lube Pros, Grease Monkey, All-Tune and Lube, Oil Can Henry, etc.Automotive maintenance franchise issues continue as technician shortages increase. We are seeing issues in the automotive aftermarket service sector, which makes it tough on Automotive repair and service franchises. This effects mobile auto service companies as much as fixed site operations. Mobile unit automobile repair teams, which require two technicians per unit on the road for personal cars and up to 4 technicians for fleet on-site oil changing and Heavy Equipment are feeling the pain as much or more than large automotive repair stations. Car Dealerships entering the auto lube business too are feeling the pinch and work hard to maintain enough mechanics on staff and still train them to the latest models and all their OEM idiosyncrasies. As a matter of fact Car Dealership franchises employee 265,000 Americans as technicians to repair warranty work and do routine services. And they soak up annually 35,000 new technicians per year and that is just to stay even with the attrition rates and expansion of the largest Car Dealership Consolidators.Think about it; United Auto, Auto One, Lithia, CarMax, AutoNation, Sonics Automotive Group, alone account for thousands of dealerships and growing and they also want a piece of the oil change action as Manufacturers are going to speci First of all, aside from finding out how the risk professionals conjure up their theories, let's point out why it is about time we got round to the issue from a cultural perspective too. It is because recent cultural theories are pointing in the direction of a breakdown between the domain of neurological and paranormal research. That means that people generally are open to futuristic approaches. History and mythology explain the present quite adequately, but with regard to the future all we can really do is guess. The hunt is on now for finding out how to make ‘informed’ guesses. The business world is convinced of the merits of risk models predicting the future because it makes a tonne of money from them. Success stories lead to organizations’ intensified efforts to not fall behind. It is an art to revoke bad scenarios and turning them into outcomes that we all wish for. Risk managers eagerly play into uncertainties and pretend to redress negative aspects. They re-brand business decisions as risk policies. Risk management first started to attract attention of people outside the business world when some of its star experts claimed staunch disasters had been predicted by its models, starting with the Asian currency crises in 1997, followed by the September 9/11 terrorist attacks in New York. Both these events could have been prevented had the information not been fragmented, policymakers not been so hung up about their jurisprudence and had organizations not fouled up structurally. One risk expert, Richard Slaughter, who wrote Else, a book that was published in 2002, offers both an explanation of the issues involved in risk assessment and what he calls ‘a future context map’. He, like many other risk specialists, broaches the issues undermining the well being of society from a socially structured angle. His colleague Ulrich Beck defines risk as ‘the modern approach to foresee and control the future consequences of human action’. Interestingly, he narrows down the territory by showing how unlimited it is, in that this human action involves ‘unintended consequences of radicalized modernization’. Risk managers do one thing that a modern day writer also excels in – they write scenarios. The term was sourced by a novelist and screenwriter, Leo Rosten, who happened to freelance at a company called RAND Corporation during the time that the spiritual father of Risk Management, Herman Kahn, a physicist, mathematician, and nuclear strategist was busy writing scenarios there in the 1940s. Incidentally, Kahn subsequently founded his own foundation, the Hudson Institute in 1961. The example of Kahn was first applied by two Shell employees Ted Newland and Pierre Wack, who in the late 1960s and early 1970s pioneered the company’s risk approach by imagining where Shell as a company was going in years ahead and where the world was going. Wack, who died recently, became a leader in the risk sector, put the art of scenario writing at the centre of any adequate risk strategy. “Scenarios transform information Credit Card Factoring models predicting the future because it makes a tonne of money from them. Success stories lead to organizations’ intensified efforts to not fall behind. It is an art to revoke bad scenarios and turning them into outcomes that we all wish for. Risk managers eagerly play into uncertainties and pretend to redress negative aspects. They re-brand business decisions as risk policies.Credit policy refers to the combination of decisions pertaining to variables such as credit standards, credit terms and collection. Credit standards constitute the various criteria on the basis of which the customers, to whom credit is to be granted, are evaluated by the firm. Credit terms contain the terms and conditions of extending the credit facility. They include, duration of credit, terms of payment, delivery schedule, discounts etc. Collection efforts comprise the steps taken by the firm in order to collect the book debts from the customers.There are different types of credit policies being followed by factoring companies. A firm may either follow a tight credit policy or a liberal credit policy. A firm is said to be following a tight credit policy where it sells on credit on a highly selective basis only to those customers with proven credit-worthiness and are financially strong. A firm following a liberal credit policy sells on credit to customers on liberal terms and standards. Credit is granted even for longer periods to those customers whose credit-worthiness and financial soundness are well known.A tight credit policy means rejection or refusal of certain types of accounts whose credit-worthiness is doubtful. This results in loss of sales and consequently loss of revenues. When the firm loosens its credit policy, two types of administration costs are incurred viz., the cost of credit investigation and supervision and the collection costs. An immediate consequence of liberal credit policy is the accumulation of bad debts, where the firm is unable to collect the debts. Risk management first started to attract attention of people outside the business world when some of its star experts claimed staunch disasters had been predicted by its models, starting with the Asian currency crises in 1997, followed by the September 9/11 terrorist attacks in New York. Both these events could have been prevented had the information not been fragmented, policymakers not been so hung up about their jurisprudence and had organizations not fouled up structurally. One risk expert, Richard Slaughter, who wrote Else, a book that was published in 2002, offers both an explanation of the issues involved in risk assessment and what he calls ‘a future context map’. He, like many other risk specialists, broaches the issues undermining the well being of society from a socially structured angle. His colleague Ulrich Beck defines risk as ‘the modern approach to foresee and control the future consequences of human action’. Interestingly, he narrows down the territory by showing how unlimited it is, in that this human action involves ‘unintended consequences of radicalized modernization’. Risk managers do one thing that a modern day writer also excels in – they write scenarios. The term was sourced by a novelist and screenwriter, Leo Rosten, who happened to freelance at a company called RAND Corporation during the time that the spiritual father of Risk Management, Herman Kahn, a physicist, mathematician, and nuclear strategist was busy writing scenarios there in the 1940s. Incidentally, Kahn subsequently founded his own foundation, the Hudson Institute in 1961. The example of Kahn was first applied by two Shell employees Ted Newland and Pierre Wack, who in the late 1960s and early 1970s pioneered the company’s risk approach by imagining where Shell as a company was going in years ahead and where the world was going. Wack, who died recently, became a leader in the risk sector, put the art of scenario writing at the centre of any adequate risk strategy. “Scenarios transform information Front Line Customer Service risprudence and had organizations not fouled up structurally.I read an amazing statistic in an article written by the Canadian Management Centre.“The average company loses half their customers in 5 years and half their employees in 4 years?. This has significant impact to overall customer, employee, investor and supplier loyalty.”Wow! Think about that statistic. 100% customer turnover in 5 years and 100% employee turn over in 4 years. Management at all levels must understand the changing role and importance of front-line customer service operations to achieve the core mission of the business, i.e., customer retention, customer acquisition, customer satisfaction, employee retention and increased profitability.When managers do not envision the relationship between management practices and front-line actions, the business has not recognized the evolution of the customer’s Service Output Demands (SODS). Nothing short of service excellence will initiate and maintain customer relationship equity, which is the cornerstone of customer retention and increased customer spend. The most successful businesses in any industry are those that maintain relationships through ongoing customer satisfaction earned by meeting changing customer expectations, versus those that focus just on new business and new sales but lose existing customers. Consequently, customer service requires a priority focus on existing customer relationship equity. Customers have become accustomed to receiving “The Ultimate Customer Experience.” Today’s customers are just smarter and utilizing the internet and the proliferation of information available to them your customer is p One risk expert, Richard Slaughter, who wrote Else, a book that was published in 2002, offers both an explanation of the issues involved in risk assessment and what he calls ‘a future context map’. He, like many other risk specialists, broaches the issues undermining the well being of society from a socially structured angle. His colleague Ulrich Beck defines risk as ‘the modern approach to foresee and control the future consequences of human action’. Interestingly, he narrows down the territory by showing how unlimited it is, in that this human action involves ‘unintended consequences of radicalized modernization’. Risk managers do one thing that a modern day writer also excels in – they write scenarios. The term was sourced by a novelist and screenwriter, Leo Rosten, who happened to freelance at a company called RAND Corporation during the time that the spiritual father of Risk Management, Herman Kahn, a physicist, mathematician, and nuclear strategist was busy writing scenarios there in the 1940s. Incidentally, Kahn subsequently founded his own foundation, the Hudson Institute in 1961. The example of Kahn was first applied by two Shell employees Ted Newland and Pierre Wack, who in the late 1960s and early 1970s pioneered the company’s risk approach by imagining where Shell as a company was going in years ahead and where the world was going. Wack, who died recently, became a leader in the risk sector, put the art of scenario writing at the centre of any adequate risk strategy. “Scenarios transform information Over Forty? Give Yourself Permission Now to Follow Your Heart; it May Save Your Life d by a novelist and screenwriter, Leo Rosten, who happened to freelance at a company called RAND Corporation during the time that the spiritual father of Risk Management, Herman Kahn, a physicist, mathematician, and nuclear strategist was busy writing scenarios there in the 1940s. Incidentally, Kahn subsequently founded his own foundation, the Hudson Institute in 1961. The example of Kahn was first applied by two Shell employees Ted Newland and Pierre Wack, who in the late 1960s and early 1970s pioneered the company’s risk approach by imagining where Shell as a company was going in years ahead and where the world was going.There isn’t a better timeHave you defined and written down exactly what you want in your vocational life? Have you talked about it with others? Now is a perfect time to follow your heart and become a magnet for your dreams.Give yourself permission to live the life you chooseThis is harder than you might think. There are many obstacles to cross before doing the work you love. These include financial concerns, relationship concerns and family concerns; the list is endless.Your life is not endlessAt forty, we suddenly realize that our life has a finite length. So what better time could there be to create a more fulfilling and meaningful second half of your life?Examine your beliefsAre your beliefs helping you or holding you back? Go ahead and make a list of the beliefs you hold about yourself. Change the beliefs right now that are not helpful for the next stage of your life journey.Look at yourself as a productThere is no product you’ll feel better about selling than you. What are your best features? Who would benefit from using your best features? Who is the best audience for your services and or products?Build your support network nowMaking changes to your life cannot be done in isolation. Building a support network can provide you with the support you will need to attain your goals.A three tier approach:The bottom third of the tier is made up of “interested people”. These are people who you know are interested in your work. They make you feel good to just be around them. You should have 15-20 of these pe Wack, who died recently, became a leader in the risk sector, put the art of scenario writing at the centre of any adequate risk strategy. “Scenarios transform information into perceptions... It is a creative experience that generates an 'Aha!' ... and leads to strategic insights beyond the mind's previous reach," he once said. The quest to involve every day life scenarios that are not immediately available in normal financial systems which depend on a categorization of the world in terms of industrial and economic parameters, became highly topical after 2002. One immediate consequence of the success of risk specialists in predicting crises such as the Asian currency crises and the 9/11 has been the further maturing of the discipline itself. It is no longer possible to group it into a political entity or into any other social category. Risk is a powerful mobilizing agent however, which propels action by both those in power and the people faced with threats. The scenarios that risk models conjure up more or less all involve fictitious events and our propensity to take the hypothetical scenarios seriously has grown stronger as risk managers underlined the seriousness of their gospel in the wake of disasters. A first issue people noted after 1997 and 2002 is that our perception of time appeared to have undergone a review. “The onrushing future – something non existent, constructed and fictitious – had now displaced the past as an influence on the present”, according to Beck. One result was the greater popularity of chaos and systems theory. “Reflecting the planners’ belief that the best possible future given if fictitious could be detected and actualised. Risks are afterall, a type of virtual reality, real virtuality.”, Beck asserts. Phrases associated with the trend include ‘contextual thinking’, ‘intertextuality’, ‘calculability’. “When you are trying to find that middle ground between paralysis and denial, you can’t entertain 15 scenarios meaningfully and actually do something. At the same time, you don’t want to converge on one version of the future [but] you should be able to capture 80 percent or more of the most important uncertainties in the landscape. The world will always throw some curve balls at you,” says Chris Ertel, a senior practitioner from Global Business Network in San Francisco which specialises in scenario planning. So what would a risk manager take into account, trying to circumvent a false representation of power structures and consequences of human actions? If millions of investments are involved, the incentive to have a proper perspective of the world impacting business is rather important. But risk management is also widely in use in normal businesses and non profit organizations, not least because of the efforts of Peter Schwartz who used to be responsible for risk at Shell and who wrote a landmark book entitled ‘The Art of the Long View’. The answer to this question are mostly deeply philosophical rather than practical in nature. Beck talks about a Post Political Technocratic World Society. And others mostly talk in keyword type riddles. One buzzword is ‘reflexive’. Firmly founded in post modern philosophy, it highlights an alternative to the dead end gospel preached by relativists. One very practical approach was outlined in an interview by Maryln Walton, a scenario team leader at Herma
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