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    Three Ways To Differentiate Your Service Business
    True differentiation continues to elude many service businesses today. The competition, given enough motivation, can duplicate or worse, beat the price, terms or features you offer. The bottom line is that your products and services seldom create lasting distinction in the marketplace.The one factor your competition can’t easily duplicate is your employees. Referred to as “Cultural Capital” by leading management experts, a service firm’s employees represent vast untapped potential and the strongest variable to achieving impressive financial perform
    with any internal code that should not be worked. Filtering the account will save time and money. The most important filtering element is the value of the account. Search efforts should be in direct relation to the value of the account. In other words, the more they owe the more you sho
    10 Reasons to Follow-Up with Prospects
    Each time you contact someone, you learn a little more about what they do, their hobbies, interests and other personal information. You should be making note of everything that is important to that customer. You should be keeping your power page up-to-date at all times. These are the crucial notes that give you the information you need to make a touch point with this person. Remember that any excuse will do when contacting a client. Some people call this the inner ring of importance.There are some people that do this extremely well and their career in
    I was having a conversation with a friend of mine. One of the best collection managers around, Todd from FDS in Wilmington NC. We were discussing what a collection manager needs to know about skip tracing that will benefit collectors. His response” skip tracing is important because you can’t collect if you can’t find them. However, collectors need to concentrate their time on collections not skip tracing”.

    Now that’s a dilemma. So I started thinking, “How to streamline your skip trace process so that your collections process is not interrupted?”

    After some serious head scratching and a couple of Dr. Peppers, the answer came. Below is a step by step process to quickly and efficiently work a skip trace account.

    First, determine a set time to skip trace. I recommend non peak collection hours. Now, get out of collector mode. Mental attitudes of collectors and skip tracers are different. To skip trace is to play a game of chess, where the pieces are real people.

    STEP ONE- FILTER THE ACCOUNT

    Can you work the account in the first place? Determine that it is not in a legal status, under bankruptcy or assigned with any internal code that should not be worked. Filtering the account will save time and money. The most important filtering element is the value of the account. Search efforts should be in direct relation to the value of the account. In other words, the more they owe the more you shou

    Is Your Key Control a Cornerstone or Liability
    Have you ever thought about how your retail organization handles the distribution and record keeping for its mechanical keys? If you have, what did you conclude? That the current system is a cornerstone of your security program or a liability? If you’re like most, you might have reached the decision that it was just too stressful to think about and simply stopped thinking about it.Whether you have hundreds or thousands of stores – the issue of key control MUST be addressed or it will likely impair the effectiveness of all your other security operat
    can’t collect if you can’t find them. However, collectors need to concentrate their time on collections not skip tracing”.

    Now that’s a dilemma. So I started thinking, “How to streamline your skip trace process so that your collections process is not interrupted?”

    After some serious head scratching and a couple of Dr. Peppers, the answer came. Below is a step by step process to quickly and efficiently work a skip trace account.

    First, determine a set time to skip trace. I recommend non peak collection hours. Now, get out of collector mode. Mental attitudes of collectors and skip tracers are different. To skip trace is to play a game of chess, where the pieces are real people.

    STEP ONE- FILTER THE ACCOUNT

    Can you work the account in the first place? Determine that it is not in a legal status, under bankruptcy or assigned with any internal code that should not be worked. Filtering the account will save time and money. The most important filtering element is the value of the account. Search efforts should be in direct relation to the value of the account. In other words, the more they owe the more you sho

    Low Cost High Risk Merchant Accounts
    The need to save money is becoming more imperative these days. Prices of certain commodities have gone so high that even those who have money are complaining. Because of this, many people are finding ways to establish an online business that can give them more profit but with using only a small amount of capital.If you want to establish an online business, you have to give your customers a list of payment methods to choose from. The most convenient way for your customers to pay for your merchandise is through the use of credit cards. To have this kind
    serious head scratching and a couple of Dr. Peppers, the answer came. Below is a step by step process to quickly and efficiently work a skip trace account.

    First, determine a set time to skip trace. I recommend non peak collection hours. Now, get out of collector mode. Mental attitudes of collectors and skip tracers are different. To skip trace is to play a game of chess, where the pieces are real people.

    STEP ONE- FILTER THE ACCOUNT

    Can you work the account in the first place? Determine that it is not in a legal status, under bankruptcy or assigned with any internal code that should not be worked. Filtering the account will save time and money. The most important filtering element is the value of the account. Search efforts should be in direct relation to the value of the account. In other words, the more they owe the more you sho

    The Brown Paper Nightmare
    Wrapping packages in brown paper makes the package unacceptable for UPS shipping. The Post Office may charge you a "non-machineable surcharge" for using brown paper on your box.What is the problem with wrapping brown paper around a box?1. Brown paper is subject to tearing. Because UPS, as well as the Post Office, has automated sorting facilities with long conveyor belts in the "hubs," your package may be moving along the conveyor belt with packages up to 150 pounds right next to it. If your package gets banged along the way, the paper is subjec
    tudes of collectors and skip tracers are different. To skip trace is to play a game of chess, where the pieces are real people.

    STEP ONE- FILTER THE ACCOUNT

    Can you work the account in the first place? Determine that it is not in a legal status, under bankruptcy or assigned with any internal code that should not be worked. Filtering the account will save time and money. The most important filtering element is the value of the account. Search efforts should be in direct relation to the value of the account. In other words, the more they owe the more you sho

    Meeting Medicaid Billing Needs with Sensitive Medical Billing Software
    Medicaid BillingMedicaid billing (similar to medicare billing)requires medical billing software that is versatile and sensitive enough to work with Medicaid. Medicaid is state subsidization of medical expenses paid on behalf of qualified low-income individuals or families. Though requirements differ in each state, the payment is made directly to the medical practice or service provider.In establishing medical billing solutions within a medical office, software is generally purchased to manage, track, and control billing informa
    with any internal code that should not be worked. Filtering the account will save time and money. The most important filtering element is the value of the account. Search efforts should be in direct relation to the value of the account. In other words, the more they owe the more you should search.

    STEP TWO- PROFILE THE ACCOUNT

    Knowing what you are looking for makes it easier to find it. The same holds true when you are working your accounts. Determine the type of account being worked so that unnecessary steps are not taken that waste time and money.

    First, check your notes on the account and in the file. Confirm the addresses and phone numbers were not transposed or digits omitted accidentally. (Typo account) If the person has moved and has honestly forgot to tell you. Chances are simple searches will produce results. Contact neighbors, employment or references from the notes/file and call ALL numbers, even if you think they are disconnected- you never know. (Unintentional account) If the contact can’t offer any information then you may have a challenge. (Runner Account)

    STEP THREE- TIER THE ACCOUNT

    Keep in mind this rule of thumb. Usually, the more they owe the harder they hide. Setup your search procedures on the value of the account. When going to a higher tier encompass all search procedures from previous tiers.

    Low Balance

    Statistics show that a large majority of the

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