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    To capture the talents and potential of today’s knowledge workers, you must recognize the dramatic rise in numbers of these employees. Knowledge workers are the individuals who use their ‘brains’ instead of their ‘brawn’ to get work done. These are the information specialists, researchers, marketing and sales experts whose talents drive the success of your business. To ensure high performance — you must manage these talented indi

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    To capture the talents and potential of today’s knowledge workers, you must recognize the dramatic rise in numbers of these employees. Knowledge workers are the individuals who use their ‘brains’ instead of their ‘brawn’ to get work done. These are the information specialists, researchers, marketing and sales experts whose talents drive the success of your business. To ensure high performance — you must manage these talented ind

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    To capture the talents and potential of today’s knowledge workers, you must recognize the dramatic rise in numbers of these employees. Knowledge workers are the individuals who use their ‘brains’ instead of their ‘brawn’ to get work done. These are the information specialists, researchers, marketing and sales experts whose talents drive the success of your business. To ensure high performance — you must manage these talented ind

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    se employees. Knowledge workers are the individuals who use their ‘brains’ instead of their ‘brawn’ to get work done. These are the information specialists, researchers, marketing and sales experts whose talents drive the success of your business. To ensure high performance — you must manage these talented ind
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    researchers, marketing and sales experts whose talents drive the success of your business. To ensure high performance — you must manage these talented individuals differently than employees of the past. Their talents can help you take your business to the top. But like a spirited racehorse, they must be handled with care.

    Avoid these five deadly sins and you’ll capture knowledge workers’ discretionary energy and build enthusiasm:

    #1. Focus only on what’s wrong.
    The “no news is good news” approach to leading knowledge workers is a receipt for disaster. You might think that if employees aren’t screwing up, they don’t need to hear from you. But knowledge workers want to be recognized. They need your attention. Recognize progress and give r

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