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    Why Talking About Quality or Customer Service Makes Your Customers Yawn (find something else to say)
    Let's be clear. The days of saying you deliver either superior quality or superior customer service to secure yourself any competitive advantage are gone.In today’s market, the competition is so ferocious that the customer now expects that you will deliver a quality product and provide decent customer service. These are a given - not things to set you apart.If you don’t deliver these as standard practice, you won’t survive - l
    veryday, several times per day. Use the new words for your inner dialogue when the old inner chatter appears. Take control of the inner dialogue. Post the new empowering paradigm where you can see it several times per day. You can also write about how it is impacting your life.

    Journal about how changing your paradigm produces different results. Always write in the present tense, as if those results are happening right now. Practice your new paradigm. You can also create a CD with a brief meditation that talks about your new paradigm and the changes that have taken place. I love the CD's because it gets the new dialogue into your head in an auditory way. You Get The Behavior You Reward Not The Behavior You Want
    Behavior that is reinforced is behavior that is repeated. Behavior rewarded is behavior that is repeated.This simple, yet profound, concept is at the root of more poor productivity, broken relationships, negative personnel issues and high costs of doing business than any other management principle as well as peak performance organizations that grow and prosper each year.What does the concept – you get the behavior you reward mean and wha

    How do you create a breakthrough in your business or your life? It's hard to see the possibility, to see that you can create a breakthrough, especially when times feel hard or tough. What it comes down to is getting out of your own way. How do you stop your own success? Do you sabotage yourself?

    Jinny Ditzler, in her book, "Your Best Year Yet" outlines a process for shifting your paradigm. As a program leader of the Best Year Yet program, I have seen this shift happen over and over. What I have witnessed is people creating break throughs by looking at themselves, their beliefs and their behaviors. How do you do this?

    First is understanding: Beliefs lead to behaviors which produce results

    So often, when we aren't achieving what we want and need we change our behavior. Underlying our behavior are our beliefs. If those beliefs are limiting beliefs then we must shift and change the belief. Since we are in charge of our beliefs we do have the power and the ability to make this change. First, look at your behaviors. What are the behaviors that limit your success? Some limiting behaviors that I see with business owners are: procrastination, not following up with leads, not asking for referrals.

    The next part of the process is to look at the underlying belief. What do you say to yourself about the behaviors? In essence what do say to yourself, that inner voice, that justifies the behavior, the excuses for the behavior. Now, some of these excuses are things that you believe to be true. Perhaps you are telling yourself -- they are only going to say no, or I'm not good enough, or they won't buy. What are your limiting beliefs?

    Shift the beliefs
    The key to the breakthrough is to shift the belief. This is more than positive affirmations. This is taking control of your inner dialogue and changing it. Often our inner voice is saying things to us we wouldn't allow people to say to our children. The trick is to replace the inner dialogue with more empowering dialogue and stop the negative talk. If you are telling yourself you aren't good enough, then how will people believe you are? In Jinny Ditzler's book she recommends creating a new empowering paradigm that is positive, short, written in the present tense. A new paradigm for the example we have been working on could be: "I am more than enough".

    How do you live the new paradigm? Because that is really the key. It is a great first step to identify how you are getting in your own way or sabotaging yourself, but that alone is not enough. Creating the new paradigm is another great step. Living the new paradigm is the real key. Read the new empowering belief everyday, several times per day. Use the new words for your inner dialogue when the old inner chatter appears. Take control of the inner dialogue. Post the new empowering paradigm where you can see it several times per day. You can also write about how it is impacting your life.

    Journal about how changing your paradigm produces different results. Always write in the present tense, as if those results are happening right now. Practice your new paradigm. You can also create a CD with a brief meditation that talks about your new paradigm and the changes that have taken place. I love the CD's because it gets the new dialogue into your head in an auditory way.

    The Best Advertising for Your Dollar: Newspaper, Radio, TV or Internet? How To Tell Which is Best
    Alone In A Swirling Sea of Classifieds?All business owners are eventually confronted with a serious dillema -- how to advertise, in which medium, and which is the best deal for each dollar spent.Do newspaper ads outpull radio spots -- or is the power of television the only way to go? And what about the high tech world wide web? The answer is different for each business, each situation, each location and each product.<
    lead to behaviors which produce results

    So often, when we aren't achieving what we want and need we change our behavior. Underlying our behavior are our beliefs. If those beliefs are limiting beliefs then we must shift and change the belief. Since we are in charge of our beliefs we do have the power and the ability to make this change. First, look at your behaviors. What are the behaviors that limit your success? Some limiting behaviors that I see with business owners are: procrastination, not following up with leads, not asking for referrals.

    The next part of the process is to look at the underlying belief. What do you say to yourself about the behaviors? In essence what do say to yourself, that inner voice, that justifies the behavior, the excuses for the behavior. Now, some of these excuses are things that you believe to be true. Perhaps you are telling yourself -- they are only going to say no, or I'm not good enough, or they won't buy. What are your limiting beliefs?

    Shift the beliefs
    The key to the breakthrough is to shift the belief. This is more than positive affirmations. This is taking control of your inner dialogue and changing it. Often our inner voice is saying things to us we wouldn't allow people to say to our children. The trick is to replace the inner dialogue with more empowering dialogue and stop the negative talk. If you are telling yourself you aren't good enough, then how will people believe you are? In Jinny Ditzler's book she recommends creating a new empowering paradigm that is positive, short, written in the present tense. A new paradigm for the example we have been working on could be: "I am more than enough".

    How do you live the new paradigm? Because that is really the key. It is a great first step to identify how you are getting in your own way or sabotaging yourself, but that alone is not enough. Creating the new paradigm is another great step. Living the new paradigm is the real key. Read the new empowering belief everyday, several times per day. Use the new words for your inner dialogue when the old inner chatter appears. Take control of the inner dialogue. Post the new empowering paradigm where you can see it several times per day. You can also write about how it is impacting your life.

    Journal about how changing your paradigm produces different results. Always write in the present tense, as if those results are happening right now. Practice your new paradigm. You can also create a CD with a brief meditation that talks about your new paradigm and the changes that have taken place. I love the CD's because it gets the new dialogue into your head in an auditory way. Can Preparing and Delivering a Seminar Help Market Your Business?
    I think we all know the answer to this question.Of course getting up in front of multiple, very qualified prospects for your product or service will result in additional interested parties willing to investigate or buy what you have to offer. It also establishes you as an expert in whatever you do.But that is not why I am writing this post.My main question for you is...Why don't more business owners use this most profitable tehaviors? In essence what do say to yourself, that inner voice, that justifies the behavior, the excuses for the behavior. Now, some of these excuses are things that you believe to be true. Perhaps you are telling yourself -- they are only going to say no, or I'm not good enough, or they won't buy. What are your limiting beliefs?

    Shift the beliefs
    The key to the breakthrough is to shift the belief. This is more than positive affirmations. This is taking control of your inner dialogue and changing it. Often our inner voice is saying things to us we wouldn't allow people to say to our children. The trick is to replace the inner dialogue with more empowering dialogue and stop the negative talk. If you are telling yourself you aren't good enough, then how will people believe you are? In Jinny Ditzler's book she recommends creating a new empowering paradigm that is positive, short, written in the present tense. A new paradigm for the example we have been working on could be: "I am more than enough".

    How do you live the new paradigm? Because that is really the key. It is a great first step to identify how you are getting in your own way or sabotaging yourself, but that alone is not enough. Creating the new paradigm is another great step. Living the new paradigm is the real key. Read the new empowering belief everyday, several times per day. Use the new words for your inner dialogue when the old inner chatter appears. Take control of the inner dialogue. Post the new empowering paradigm where you can see it several times per day. You can also write about how it is impacting your life.

    Journal about how changing your paradigm produces different results. Always write in the present tense, as if those results are happening right now. Practice your new paradigm. You can also create a CD with a brief meditation that talks about your new paradigm and the changes that have taken place. I love the CD's because it gets the new dialogue into your head in an auditory way. Cold Calling: Think Your Way to Success
    Being mentally prepared for successful cold calling is like being prepared for a verbal game of Table Tennis.The truth about whether or not you are ready to win the game becomes evident immediately with the first whack of the paddle. Either you keep that little white ball in play for a nice volley or the ball repeatedly slams toward you, by passes your paddle, and leaves you chasing the bouncing ball as the other player takes a snooze.Sameng dialogue and stop the negative talk. If you are telling yourself you aren't good enough, then how will people believe you are? In Jinny Ditzler's book she recommends creating a new empowering paradigm that is positive, short, written in the present tense. A new paradigm for the example we have been working on could be: "I am more than enough".

    How do you live the new paradigm? Because that is really the key. It is a great first step to identify how you are getting in your own way or sabotaging yourself, but that alone is not enough. Creating the new paradigm is another great step. Living the new paradigm is the real key. Read the new empowering belief everyday, several times per day. Use the new words for your inner dialogue when the old inner chatter appears. Take control of the inner dialogue. Post the new empowering paradigm where you can see it several times per day. You can also write about how it is impacting your life.

    Journal about how changing your paradigm produces different results. Always write in the present tense, as if those results are happening right now. Practice your new paradigm. You can also create a CD with a brief meditation that talks about your new paradigm and the changes that have taken place. I love the CD's because it gets the new dialogue into your head in an auditory way. How to Lose Friends and Make Enemies
    Over the past five years an epidemic of rudeness has swept America. Here's how to perpetuate the disease.1) Ignore people. Don't return phone calls. Never answer the phone. Don't listen when people talk to you. Talk on your cell phone when with others, especially in restaurants or other public places. Don't acknowledge that others exist. The greatest insult that you can give someone is to ignore the person. If you excel at this skill you can skipveryday, several times per day. Use the new words for your inner dialogue when the old inner chatter appears. Take control of the inner dialogue. Post the new empowering paradigm where you can see it several times per day. You can also write about how it is impacting your life.

    Journal about how changing your paradigm produces different results. Always write in the present tense, as if those results are happening right now. Practice your new paradigm. You can also create a CD with a brief meditation that talks about your new paradigm and the changes that have taken place. I love the CD's because it gets the new dialogue into your head in an auditory way.

    The bottom line is that you are in control of creating the breakthrough. A coach can help you figure out the paradigm, and keep it on track. Ultimately, you are the one that has to do the work. Use the tools that you have to create your breakthrough results.

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