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You are here: Home > Business > Sales Management > Top Speaker Says: There Are 5 Reasons Selling Comes First & Customer Service Second! |
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Actual for You - Top Speaker Says: There Are 5 Reasons Selling Comes First & Customer Service Second!
We're Off To See The Wizard, The Wonderful Wizard Of ... ?…Interaction, however before we do, let us review something recently written and published in Marketing Magazine, the author is Marc Ritson, Assistant Professor of Marketing at The London Business School."A pipe bursts in your house. When the loc Perhaps, but I’m right. Sellers are valued more, for five reasons: (1) Everything sellers achieve is ca Making Your Print Copy Pop Why there is a nearly unlimited budget available for pampering salespeople, while the customer service department suffers budget cuts and downsizing at the first signs of a business slowdown or recession?You have decided on the right marketing strategy for your particular real estate investing career, but are still convinced that it isn’t getting quite as much as it could. After careful consideration of what you are putting in your print ads you decide There is a simple, brutal and realistic answer to this question. Salespeople are more valuable to their companies than customer service personnel. As President of Customersatisfaction.com, a company that provides service and sales training, aren’t I foolish to say this? Perhaps, but I’m right. Sellers are valued more, for five reasons: (1) Everything sellers achieve is ca Now That's Service! udget cuts and downsizing at the first signs of a business slowdown or recession?An elderly lady gazed at the array of smoothie options as she approached the counter at Freshens Yogurt in the DFW Airport. The line was quite long and I was eating within earshot of the counter. The interaction (note: an interaction, not a transactio There is a simple, brutal and realistic answer to this question. Salespeople are more valuable to their companies than customer service personnel. As President of Customersatisfaction.com, a company that provides service and sales training, aren’t I foolish to say this? Perhaps, but I’m right. Sellers are valued more, for five reasons: (1) Everything sellers achieve is ca Buying Radio? Read This and Don't Waste Your Money stic answer to this question.Pay close attention and make it work the best for you.No doubt you’ve listened to, and then quickly deleted, messages from account execs from your local radio stations. Maybe you’ve even entertained them in your office. Hopefully you didn’t Salespeople are more valuable to their companies than customer service personnel. As President of Customersatisfaction.com, a company that provides service and sales training, aren’t I foolish to say this? Perhaps, but I’m right. Sellers are valued more, for five reasons: (1) Everything sellers achieve is ca Building The Best Network >As President of Customersatisfaction.com, a company that provides service and sales training, aren’t I foolish to say this?If you want to succeed, build a great team. A great team multiplies your prospects for success; it enables you to form relationships with powerful people who can make your dreams come true. A great network supports your strengths, fills in your weakness Perhaps, but I’m right. Sellers are valued more, for five reasons: (1) Everything sellers achieve is ca Small Office Congratulations With A Gift Basket ?In small offices these days, seems that the few works are not given enough praise on the good jobs they do. By the amount of cut backs that offices have, at times these workers are worked to the bone and never give recognition.Managers and owner Perhaps, but I’m right. Sellers are valued more, for five reasons: (1) Everything sellers achieve is calculated based on results that are denominated in dollars, and measured in profits. Service people pat themselves on the back for answering the phones in a timely way. Salespeople cheer when they take a call, or make one that achieves a “yes,” a tangible result. Big difference! One unit lauds activities, while the other lives and dies based on outcomes. (2) Sellers have much better internal P.R. Their victories are conspicuous, and they are touted in internal newsletters, outside t
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