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    Choosing the Right Trade Shows
    Companies that are consistently evaluating their place in the market, their target customers, their operating budgets, and how to stand out from the noise are those that are most successful. Your company's involvement in trade shows should follow those same guidelines.Do Your ResearchMany companies fall into the "same old routi
    t may never get reviewed.

    It's useful to think of cold-calling as advertising, only one at a time. In advertising, you are "interrupting" people with your message. By delivering it to hundreds, thousands, or millions at the same time, you can persuade a certain percentage of t

    Customer Service Reps: Call Me MISTER Tibbs!
    There is a memorable scene in the film, “In The Heat of The Night,” when Sidney Poitier’s character is tired of the guff he’s getting from his colleague, the Sheriff, portrayed by Rod Steiger.To end the condescension, Poitier says: “Call me MISTER Tibbs!”I can relate, as a customer, when I’m speaking to a CSR who has taken the liberty
    This week's article is my response to a question by Lisa Boudreau of ePresence.

    "I cold call into Fortune 1000 companies, often times the admin will tell me to send the CIO, or whoever I'm calling, an email about who we are and what we do. I tend to think of emails as a last ditch effort, but others think they are a good follow up to a live conversation. I'd be interested in what you think! - Lisa Boudreau, Sales Rep, ePresence Inc.

    Thanks for writing in Lisa. The title I gave this article pretty much sums up what I think. When making cold calls, administrative assistants are instructed to get rid of salespeople as nicely as possible. One of the easiest ways to blow off a sales rep is to ask you to send some information, literature, or an email.

    Many sales reps then think "I got one!" They believe that they have a prospect, and they put it onto their follow-up list, and they call and call again until they get through, give up, or are told to get lost. The reality is you were just told that your sales pitch didn't work. Your email, or brochure or whatever, goes into a huge pile of other solicitations, that may never get reviewed.

    It's useful to think of cold-calling as advertising, only one at a time. In advertising, you are "interrupting" people with your message. By delivering it to hundreds, thousands, or millions at the same time, you can persuade a certain percentage of th

    How to Save Money on Ads...By Bartering
    We all know that a successful business requires advertising...and that can be expensive. We also know that owning your own business can mean a very tight budget. So what do you do when you don't have enough cash to advertise? Start trading! Trading products and services for advertising can not only give the small business person excellent op
    tch effort, but others think they are a good follow up to a live conversation. I'd be interested in what you think! - Lisa Boudreau, Sales Rep, ePresence Inc.

    Thanks for writing in Lisa. The title I gave this article pretty much sums up what I think. When making cold calls, administrative assistants are instructed to get rid of salespeople as nicely as possible. One of the easiest ways to blow off a sales rep is to ask you to send some information, literature, or an email.

    Many sales reps then think "I got one!" They believe that they have a prospect, and they put it onto their follow-up list, and they call and call again until they get through, give up, or are told to get lost. The reality is you were just told that your sales pitch didn't work. Your email, or brochure or whatever, goes into a huge pile of other solicitations, that may never get reviewed.

    It's useful to think of cold-calling as advertising, only one at a time. In advertising, you are "interrupting" people with your message. By delivering it to hundreds, thousands, or millions at the same time, you can persuade a certain percentage of t

    Should You Get a Job While You Grow Your Business?
    The Entrepreneurial Dilemma Most entrepreneurs hate the thought of having to work at a regular job ever again, especially if they've already been in business for awhile. But what do you do when you've run out of start-up money and you're still not profitable yet? Or what happens when some major change is forced upon your business and you ca
    inistrative assistants are instructed to get rid of salespeople as nicely as possible. One of the easiest ways to blow off a sales rep is to ask you to send some information, literature, or an email.

    Many sales reps then think "I got one!" They believe that they have a prospect, and they put it onto their follow-up list, and they call and call again until they get through, give up, or are told to get lost. The reality is you were just told that your sales pitch didn't work. Your email, or brochure or whatever, goes into a huge pile of other solicitations, that may never get reviewed.

    It's useful to think of cold-calling as advertising, only one at a time. In advertising, you are "interrupting" people with your message. By delivering it to hundreds, thousands, or millions at the same time, you can persuade a certain percentage of t

    How Emotional Intelligence Creates Effective Leaders
    Research indicates that Emotional Intelligence (E.I.) – how we handle ourselves and our relationships – can determine success more than I.Q. In fact, E.I. may determine as much as 80% of a person's life success. Cognitive ability or what we call I.Q. is only about 20%. Quality leadership training is a combination of E.I. and cognitive ability. and they put it onto their follow-up list, and they call and call again until they get through, give up, or are told to get lost. The reality is you were just told that your sales pitch didn't work. Your email, or brochure or whatever, goes into a huge pile of other solicitations, that may never get reviewed.

    It's useful to think of cold-calling as advertising, only one at a time. In advertising, you are "interrupting" people with your message. By delivering it to hundreds, thousands, or millions at the same time, you can persuade a certain percentage of t

    Opportunity Does Not Knock
    Q: I’m graduating this year with a degree in business and would like to start my own business rather than get a corporate job. I have a few business ideas, but none of them really gets me excited. Should I just put my business plans on hold and get a job until the right opportunity comes along? -- Carlton M.A: Congratulations on the impendi
    t may never get reviewed.

    It's useful to think of cold-calling as advertising, only one at a time. In advertising, you are "interrupting" people with your message. By delivering it to hundreds, thousands, or millions at the same time, you can persuade a certain percentage of the people who view the ad. The people who are persuaded are those who fit the target profile that the advertiser is looking for.

    Cold-calling is just like shoving a billboard in one person's face, or running a commercial for one prospect, and then asking them if they want the product. How well you do at this depends on two things. First the quality of the target list of prospects you are calling on is very important (this is akin to which freeway you post your billboard on, or which TV show you run your commercial on). When you have the right target list, the next element under your control is the effectiveness of your message at getting the prospect's attention.

    The reason why I use the advertising analogy is that when cold-calling we are an interruption, until we have the prospect's attention and the permission to probe further and ask questions. When we fail at this, prospect's nicely ask us to "send info please".

    To improve the effectiveness of your message, I advise you to focus on using prominent customer references with benefits centered around revenue increases, cost reductions, or efficiency gai

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