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Actual for You - 6 Creative Questions To Move From HOW Are You To WHO Are You
Industry analysts have been predicting for months that India’s capacity for taking in American outsourcing work is starting to stretch its limits. The government has always taken steps to restrain continuing growth, but now we’re seeing the American companies taking action. They are deliberately moving some of their outsourcing capacity to the next-step destinations, such as the Philippines, China and Vietnam.India’s government was right to try to restrict growth, because the resulting rise in costs is now being realized and passed on to the American companies.Sykes is a large US-based contract center and IT support organization with operations in both India and the Philippines. It has recent
A few weeks ago I popped this question during the Q & A session of a National Speakers Association meeting. When I finished, the room “ooooohed.” It sounded like a studio audience of a sitcom! Then the panelist I addressed chuckled and offered his response, which was a story about a failed project he
Gift baskets are available in a wide variety of products to match the tastes of different personalities. Most gift baskets are intended to be a complete package and hence, a number of recipients like to keep the baskets long after the eatables have been consumed. Corporate gift baskets may be addressed to one person or could be sent to a group or department.Corporate gift snack baskets can include collections of cheese, wine, chocolates, candies, poultry, lamb, pork, veal, smoked meats and appetizers, traditional and exotic seasonal fruits, or seafood. These gifts not only celebrate special occasions but also express a company?s care and concern for all its employees, stockholders and clients.Co
Now what?
There comes a time in every conversation with someone you’ve just met when you must cross the chasm between “HOW are you?” and “WHO are you?” A helpful technique for doing so is by asking creative, open ended questions. These questions function as front porches, inasmuch as their ability to build rapport, spark creativity and invite people to share their experiences and preferences. What’s more, they show an interest in people’s opinions and insights.
The following list is an excerpt from my most recent book, The Power of Approachability, which has just been released and is available for sale on www.hellomynameisscott.com.
1) Who are some of your mentors?
Mentoring is a hot topic right now. In fact, some people make a living setting up mentoring programs for businesses and organizations! That’s awesome. People need more mentors. I know I’d be lost without mine. So, it’s a perfect topic to bring up with someone you’ve just met. And you can learn a great deal about your conversation partner when you ask this question.
My friend Michael, for example, has a life coach, business mentor and spiritual advisor! When I first learned these facts about him I gained a new insight into the type of person he was. As a result I felt more comfortable sharing those same insights about myself. That’s another beautiful thing about asking these types of questions: self-disclosure.
2) What’s the one book that’s been most influential on your business?
I go out of my way to ask this question to someone almost every day. It’s probably because I am an author and I love to read. But also, the books people read are partly responsible for creating who they are and how they do business.
I gave a speech a few days ago during which I asked the audience this question. The responses were excellent...and varied. People yelled titles ranging from The Bible to How to Win Friends and Influence People to The Yellow Pages (nice creative thinking on that last one!)
3) What’s the biggest mistake you made in your first year of business?
Admitting mistakes, embarrassing moments and errors you’ve made is a perfect way to invite someone into your heart. After all, a self-deprecating remark is one of the most effective forms of humor. And people love to know that the person they’re talking to is human, just like them. Talk about making an instant connection!
A few weeks ago I popped this question during the Q & A session of a National Speakers Association meeting. When I finished, the room “ooooohed.” It sounded like a studio audience of a sitcom! Then the panelist I addressed chuckled and offered his response, which was a story about a failed project he
For many of you who are businessman and businesswomen, traveling becomes second nature. As you jump from city to city, it gets to the point where people ask you what you do for a living and you have to refrain from saying, “I’m a Nomad, what about you?” Traveling for business can certainly be a pain in the bags, but with a few simple changes, you may find the transition from home to away to be easier than assumed.There are several things you can do to improve a business trip. From taking a picture of your family and placing it on the hotel room desk to making sure you’ve packed a portable phone charger so that your cell phone will never be dead in times of homesickness, little things add up to a succes
The following list is an excerpt from my most recent book, The Power of Approachability, which has just been released and is available for sale on www.hellomynameisscott.com.
1) Who are some of your mentors?
Mentoring is a hot topic right now. In fact, some people make a living setting up mentoring programs for businesses and organizations! That’s awesome. People need more mentors. I know I’d be lost without mine. So, it’s a perfect topic to bring up with someone you’ve just met. And you can learn a great deal about your conversation partner when you ask this question.
My friend Michael, for example, has a life coach, business mentor and spiritual advisor! When I first learned these facts about him I gained a new insight into the type of person he was. As a result I felt more comfortable sharing those same insights about myself. That’s another beautiful thing about asking these types of questions: self-disclosure.
2) What’s the one book that’s been most influential on your business?
I go out of my way to ask this question to someone almost every day. It’s probably because I am an author and I love to read. But also, the books people read are partly responsible for creating who they are and how they do business.
I gave a speech a few days ago during which I asked the audience this question. The responses were excellent...and varied. People yelled titles ranging from The Bible to How to Win Friends and Influence People to The Yellow Pages (nice creative thinking on that last one!)
3) What’s the biggest mistake you made in your first year of business?
Admitting mistakes, embarrassing moments and errors you’ve made is a perfect way to invite someone into your heart. After all, a self-deprecating remark is one of the most effective forms of humor. And people love to know that the person they’re talking to is human, just like them. Talk about making an instant connection!
A few weeks ago I popped this question during the Q & A session of a National Speakers Association meeting. When I finished, the room “ooooohed.” It sounded like a studio audience of a sitcom! Then the panelist I addressed chuckled and offered his response, which was a story about a failed project he
Merger ProblemsAs evidenced by the results of the merger mania of the 90s, many industry experts believe, as was the case in the previous decade, that as many as 80% of acquisitions do not succeed, resulting in billions of dollars invested in failure. Because the majority of acquisitions do not meet the original goals and objectives of the acquirers or other conditions change, some 40% of all businesses acquired will again be sold off within three to five years, according to available statistics.Merger SyndromeFailure starts with the merger syndrome. The merger syndrome is the common almost automatic reaction that most employees display when their company is acquired. The human reaction i
My friend Michael, for example, has a life coach, business mentor and spiritual advisor! When I first learned these facts about him I gained a new insight into the type of person he was. As a result I felt more comfortable sharing those same insights about myself. That’s another beautiful thing about asking these types of questions: self-disclosure.
2) What’s the one book that’s been most influential on your business?
I go out of my way to ask this question to someone almost every day. It’s probably because I am an author and I love to read. But also, the books people read are partly responsible for creating who they are and how they do business.
I gave a speech a few days ago during which I asked the audience this question. The responses were excellent...and varied. People yelled titles ranging from The Bible to How to Win Friends and Influence People to The Yellow Pages (nice creative thinking on that last one!)
3) What’s the biggest mistake you made in your first year of business?
Admitting mistakes, embarrassing moments and errors you’ve made is a perfect way to invite someone into your heart. After all, a self-deprecating remark is one of the most effective forms of humor. And people love to know that the person they’re talking to is human, just like them. Talk about making an instant connection!
A few weeks ago I popped this question during the Q & A session of a National Speakers Association meeting. When I finished, the room “ooooohed.” It sounded like a studio audience of a sitcom! Then the panelist I addressed chuckled and offered his response, which was a story about a failed project he
1. Be persuasive: It's hard to force your boss to increase your compensation, and trying to do so can potentially damage your working relationship. On the other hand, it's much easier to persuade her or him that it might benefit the organisation to pay you more, and that doing so will likely improve the way you deal with each other going forward.2. Aim high, and be realistic: Many researchers have found a strong correlation between people's aspirations and the results they achieve in negotiation. At the same time, you want to suggest ideas to which your boss can realistically say yes.3. Start off with the right tone: To be persuasive, you want to let your boss know that you will listen and seek
I gave a speech a few days ago during which I asked the audience this question. The responses were excellent...and varied. People yelled titles ranging from The Bible to How to Win Friends and Influence People to The Yellow Pages (nice creative thinking on that last one!)
3) What’s the biggest mistake you made in your first year of business?
Admitting mistakes, embarrassing moments and errors you’ve made is a perfect way to invite someone into your heart. After all, a self-deprecating remark is one of the most effective forms of humor. And people love to know that the person they’re talking to is human, just like them. Talk about making an instant connection!
A few weeks ago I popped this question during the Q & A session of a National Speakers Association meeting. When I finished, the room “ooooohed.” It sounded like a studio audience of a sitcom! Then the panelist I addressed chuckled and offered his response, which was a story about a failed project he
Why Measure Training Effectiveness?You may have been asked by your manager to start to measure the effectiveness of the training programs you provide. Training resources may be shrinking as your client managers complain more often and more loudly that they have not seen any benefits from having their staff away on training. Many training programs today fail to deliver the expected organizational benefits. Having a well-structured measuring system in place can help you determine where the problem lies. On a positive note, being able to demonstrate a real and significant benefit to your organization from the training you provide can help you gain more resources from important decision-ma
A few weeks ago I popped this question during the Q & A session of a National Speakers Association meeting. When I finished, the room “ooooohed.” It sounded like a studio audience of a sitcom! Then the panelist I addressed chuckled and offered his response, which was a story about a failed project he worked on a few years back. When he finished a few minutes later he said, “Thanks – that was a really great question!”
4) What part of your job do you enjoy the most?
This question is one of my all time favorites. It’s fun, positive and always puts a smile on someone’s face – because people love to talk about what they love.
Take my dad, for example. He’s worked in the closeout business for about 30 years as the president of the St. Louis based CWC Inventories (Closeouts with Class). When I asked him this question he said, “The Booth! I LOVE standing at our booth at those trade shows, talking to customers we’ve had for 20 years, showing them new deals. That’s the best part about my job.”
If you only used one question from this article, this should be the one. Ask it today. And just watch how the dynamic of your conversation partner’s persona changes. It’s beautiful.
5) What quotations or motivational phrases do you live by?
The challenging, impromptu nature of this question stumps a lot of people. However, no better reflection of one’s values shines like the words they live by. One of the valuable activities I do during various speeches is to have people write one of their “words to live by” on the bottom of their nametags. Then they have to share it with as many people as possible in the next five minutes. The room fills with laughter, smiles and instant connections! People discover CPI’s (Common Points of Interest) and get to know each other on a new level.
Next time you have a meeting or a group session, try this activity out. And just watch the connections spark.
6) What’s your preferred method of getting the news?
I enjoy asking this last question because it’s a generation mirror. Whether you obtain your news from Larry King, CNN, Paul Harvey, USA Today, Yahoo, Google, Newsgroups, List Serves, Talk Radio or your local news station, each medium offers insight about:
A great benefit of this question is its leveraging ability. Say your friend is obsessed with talk radio, and you come across a great new program on your local station. Well…call him up! Tell him you heard about this great new show and say “I thought you might like this.” It will
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