| Actual for You |
Hubs | Hubbers | Topics | Request |
| #1 in Business | Subscribe Email Print |
|
You are here: Home > Business > Sales > Don't Blame The Economy For Poor Sales Performance |
|
Actual for You - Don't Blame The Economy For Poor Sales Performance
Learning the Value of Customized Service: Rafferty's Case Study blems, discuss potential performance improvement programs that you can implement as a team.Recognizing the importance of genuine hospitality, Rafferty's Restaurant long ago established customer service standards that set them apart from other restaurants. The Bowling Green, Ky.-based chain, which has 25 units in eight states, has what it calls the teamwork system. Regardless of where the team members are in the restaurant, and no matter what their respective role is, they take care of guest needs. A bus boy may Why would you do this you ask? Well, some people would think it’s probably a downer to spend time talking about your weaknesses, but top sales teams are constantly evaluating their own performance and looking for ways to continuously improve their sales effectiveness. By doing this, there’s a great opportunity for you to actually build consensus amongst your team about what the biggest challenges are that you face in your team, and what to do abou Training That Sticks: 5 Secrets For Making Sure Your People Use What They Learn If your company’s not hitting its revenue targets and underselling its competition, it’s really easy for senior managers and executives to blame the economy. The fact is though, that the economy is very robust right now, and despite high energy prices, it’s pretty clear that the economy is going to stay on a strong track. So unless your market is in a slump, the chances are that your company needs to take a hard look at sales from the perspective of its strategy, process, and people.For training to work, it has to stick. "Sticky" training provides people with knowledge and skills that significantly improve their work product, productivity and success. Workshops, lectures and training sessions are wonderful, time-tested training tools. You know they work, but now you may be looking for something a little different. Following are five secrets for increasing the odds your people use what t It’s not easy to look inward, and we all have a tendency to blame external factors when it comes to underperformance in our sales teams, but the fact is that those of us who have been in the trenches leading and running sales teams for a long time, know that the buck stops with us. While it’s hard to point fingers at ourselves, it’s absolutely the mark of a top sales leader to do that and to do it quickly when the company is not hitting its sales goals. If you’re a sales leader and your company’s not achieving it’s targets, the first question you should ask yourself is, “am I satisfied with the efforts of my people?” If the answer to this is yes, move on to the next subject. “Are we focusing on the right customers with the right sales process?” If the answer is yes, then we need to dig in and take a look deeper to figure out exactly which of these areas is deficient. I find that it’s very useful to use a sales score carding processes with my team in order to achieve this result. We use this scorecard with our clients. If you go to the homepage of our website (http://www.cubemanagement.com), you’ll find a copy of our sales scorecard to download. My suggestion is this: take that scorecard and make copies for all of your team members. Then each of you individually complete the scorecard and rate yourself in the critical areas of strategy, process, and people. Then after each of you have done this exercise individually, come together as a team and walk through the scores that you’ve assigned to each of those areas, one by one. Circle the areas where you have the lowest scores, and talk about them as a team. Once you’ve gained agreement on the root cause of the problems, discuss potential performance improvement programs that you can implement as a team. Why would you do this you ask? Well, some people would think it’s probably a downer to spend time talking about your weaknesses, but top sales teams are constantly evaluating their own performance and looking for ways to continuously improve their sales effectiveness. By doing this, there’s a great opportunity for you to actually build consensus amongst your team about what the biggest challenges are that you face in your team, and what to do about How to Prepare for A Performance Appraisal y to blame external factors when it comes to underperformance in our sales teams, but the fact is that those of us who have been in the trenches leading and running sales teams for a long time, know that the buck stops with us.Performance appraisal should be treated as an ongoing developmental process rather than a formal once-a-year review. It should be closely monitored by both employee and reviewer to ensure that targets are being achieved. By preparing yourself diligently and demonstrating a willingness to co-operate with your reviewer to develop your role, you will create a positive impression.To enable you to assess your own perfor While it’s hard to point fingers at ourselves, it’s absolutely the mark of a top sales leader to do that and to do it quickly when the company is not hitting its sales goals. If you’re a sales leader and your company’s not achieving it’s targets, the first question you should ask yourself is, “am I satisfied with the efforts of my people?” If the answer to this is yes, move on to the next subject. “Are we focusing on the right customers with the right sales process?” If the answer is yes, then we need to dig in and take a look deeper to figure out exactly which of these areas is deficient. I find that it’s very useful to use a sales score carding processes with my team in order to achieve this result. We use this scorecard with our clients. If you go to the homepage of our website (http://www.cubemanagement.com), you’ll find a copy of our sales scorecard to download. My suggestion is this: take that scorecard and make copies for all of your team members. Then each of you individually complete the scorecard and rate yourself in the critical areas of strategy, process, and people. Then after each of you have done this exercise individually, come together as a team and walk through the scores that you’ve assigned to each of those areas, one by one. Circle the areas where you have the lowest scores, and talk about them as a team. Once you’ve gained agreement on the root cause of the problems, discuss potential performance improvement programs that you can implement as a team. Why would you do this you ask? Well, some people would think it’s probably a downer to spend time talking about your weaknesses, but top sales teams are constantly evaluating their own performance and looking for ways to continuously improve their sales effectiveness. By doing this, there’s a great opportunity for you to actually build consensus amongst your team about what the biggest challenges are that you face in your team, and what to do abou Help Wanted – One New Customer for Growing IT Business e efforts of my people?” If the answer to this is yes, move on to the next subject. “Are we focusing on the right customers with the right sales process?” If the answer is yes, then we need to dig in and take a look deeper to figure out exactly which of these areas is deficient.Every business owner needs new customers. They are constantly on the lookout for the next customer, then the next and so on.Your computer services business is the same, you need customers. But do you need as many as you think? Maybe not.Do you know how much each customer contributes to your business? How about how much it costs to bring in a new customer? Or to keep them after they become your customer?< I find that it’s very useful to use a sales score carding processes with my team in order to achieve this result. We use this scorecard with our clients. If you go to the homepage of our website (http://www.cubemanagement.com), you’ll find a copy of our sales scorecard to download. My suggestion is this: take that scorecard and make copies for all of your team members. Then each of you individually complete the scorecard and rate yourself in the critical areas of strategy, process, and people. Then after each of you have done this exercise individually, come together as a team and walk through the scores that you’ve assigned to each of those areas, one by one. Circle the areas where you have the lowest scores, and talk about them as a team. Once you’ve gained agreement on the root cause of the problems, discuss potential performance improvement programs that you can implement as a team. Why would you do this you ask? Well, some people would think it’s probably a downer to spend time talking about your weaknesses, but top sales teams are constantly evaluating their own performance and looking for ways to continuously improve their sales effectiveness. By doing this, there’s a great opportunity for you to actually build consensus amongst your team about what the biggest challenges are that you face in your team, and what to do abou Top Interview Questions for Jobs in Big Companies corecard to download. My suggestion is this: take that scorecard and make copies for all of your team members. Then each of you individually complete the scorecard and rate yourself in the critical areas of strategy, process, and people. Then after each of you have done this exercise individually, come together as a team and walk through the scores that you’ve assigned to each of those areas, one by one. Circle the areas where you have the lowest scores, and talk about them as a team. Once you’ve gained agreement on the root cause of the problems, discuss potential performance improvement programs that you can implement as a team.Interview is basically a series of questions asked from the interviewee to test his ability, wisdom and personality. {Interview-boards of many big companies also have an expert who can understand human psychology, and who is capable enough to read the mind of a candidate by studying his body language). We can divide the expected question in three categories: 1. Questions relating to personal information of a person (famil Why would you do this you ask? Well, some people would think it’s probably a downer to spend time talking about your weaknesses, but top sales teams are constantly evaluating their own performance and looking for ways to continuously improve their sales effectiveness. By doing this, there’s a great opportunity for you to actually build consensus amongst your team about what the biggest challenges are that you face in your team, and what to do abou The Law of Fence-Jumping blems, discuss potential performance improvement programs that you can implement as a team.In a face-to-face sales presentation, prospects inevitably have certain objections or fears about buying a particular product or service, AND/OR about selecting the most qualified supplier.A skilled salesperson is a master at overcoming these objections. The challenge is, when you write copy you don't have the luxury of knowing how people are feeling about your sales message. With that, it's important to overcome a Why would you do this you ask? Well, some people would think it’s probably a downer to spend time talking about your weaknesses, but top sales teams are constantly evaluating their own performance and looking for ways to continuously improve their sales effectiveness. By doing this, there’s a great opportunity for you to actually build consensus amongst your team about what the biggest challenges are that you face in your team, and what to do about them. By using the sales scorecard process, and building consensus about change, you’ll get everyone on the same page and create a sense of ownership and responsibility for creating a new outcome. We’ve used this with the Western regional sales team for the largest insurance brokerage in the U.S., and is formed the basis for their performance improvement plan. This is a very healthy way to bring your team along and empower them to be part of the solution to whatever ills your sales. So if the economy continues to stay strong, and your company is still underselling, ask yourself , “why is it?” Is it the economy? Or is it us?
HTTP = HTML link (for blogs, profiles,phorums):
Related Articles:Life Insurance – It's Your Job to Plan for the Future Are all CEOs and Politicians Borderline Criminals? 11 Things Small Business Owners Can Learn From Peter Drucker
|