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  • Actual for You - Like a brick wrapped in velvet - designing a conference presentation (or most other kinds too!)

    Being an Entrepreneur
    I have never been the conventional type. I always did something different from everybody else. I joined controversial groups and was constantly looking for an adventure. Being an entrepreneur can give you that. Working for an employer was not my cup of tea. I always felt trapped and stuck in a rut.If I stayed for more than one year with an employer it was because I either really loved my work or was forced to earn a certain minimum amount of money a year. I never gave up looking for the right opportunity for me and my family.I finally settled with Network Marketing after many years of trying different ventures. Network Marketing is a great opportunity to create your own life and be independent from fixed income, schedules and employers. It is also a wonderful way to make new friends and meet new people of all walks of life. Network Marketing has added new meaning to my life and is helping me grow and learn. It is enriching my life on a daily basis.Personal development and self improvement are a vital step to Network Marketin
    to really complicated mathematical formulae for example, you should really think about handouts: don’t compromise by saying “I’ll manage without the formula”. That way you give your audience only half the story.

    Of course, that’s not to say that you shouldn’t think long and hard about whether the formulae really are part of your brick in the first place! Often they’re not. A face to face presentation (1-2-many in the jargon) is best used for swaying hearts and minds, not for imparting the minutiae and details. If your brick is comprised entirely of details the approach should be something other than a mass presentation. (There’s some fascinating research on this coming out of the US at the moment, looking at how much recall people have of facts that they read and those that they are told, but that’s outside the scope of this particular article.)

    Please, avoid the habit many presenters (particularly the ones who are important and/or lucky enough to be invited, rather than those of us trying to create opportunities for ourselves) slip into of sub-consciously saying to themselves “I’ve got a presentation slot, what shall I talk about?” That’s putting the velvet in place and trying to fill it with brick. You might pull it off – don’t get me wrong, I’ve seen it done superbly – but it’s a much more difficult way of doing things.

    The most simple way of avoiding this risk is to have a set of bricks ready in advance. I’ve got a number of things I can cheerfully talk about (bricks) which are just waiting for the right oppo

    It's Not The Movies - It's Just Good Service
    I entered the brightly lit room. It was stylishly appointed with contemporary paintings on the wall. The long conference table gleamed with fresh polish and there was a smell in the air that reminded me of coffee and bagels with cream cheese. At one end of the table sat two Customers.I looked at their friendly smiling expressions and wondered how I found myself in this situation. Alone, with two Customers who were ready to talk. I was thinking how lucky I am to have this type of one on one interaction with real live Customers! Soon, all the secrets of the Customer Service Universe will be mine!WAIT JUST ONE MINUTE THERE BUB!I think you have gone off the deep end with this one.I stood by when you wrote about asbestos suits, and breakfast conversations and the difference between value and worth, but I think you’ve gone a little too far. This scene sounds like something out of a movie.You know what, Customer Service Professional, you’re right. Sometimes I think we feel that Customer Service is like that. It’s a
    Introduction

    Did you know that the vast majority of men in the UK think they are “above average” as a driver? Obviously, about half of them must be wrong, by definition. Making a presentation often strikes me as being a bit like that. We all think we can do it – and many of us think we can do it well. Some of us are right: some of us aren’t. I’m not too sure that there’s much correlation between those that can and those that think they can, either!

    My approach to doing a presentation is summed up in the title: by analogy, a presentation should be “like a brick wrapped in velvet”. Unpacking that, the content of your presentation should be like a brick and the presentation itself should be like wrapping it in velvet. Bricks are simple, easy to pick up, usable on their own but more usable with other bricks. They’re easy to grasp and everything about them is immediately obvious.

    They’ve got a reasonable amount of ’stopping power’ too.

    On the downside, they’re likely to scrape your skin if you’re not used to handling them and they’re just that little bit too uncomfortable for most people, so wrapping them in velvet makes them more user-friendly for your audience. Velvet is smooth, subtle and covers over the rough edges – that means that more people are more likely to pick the brick up.

    To be blunt for a moment, no matter how good your brick might be, if the velvet isn’t up to it, no one will pick it up. (To be fair I should add that if all you’ve got is velvet with no brick inside it people will spot that as soon as they try and pick it up, too: you need both, obviously!)

    This article isn’t about the brick: it can’t be. You know your subject matter; you’re the experts. I’m not.

    But how important is the velvet, then? Well, Richard Burton managed to make reading the telephone directory sound interesting, but on the other hand, Bill Gates manages to make the future of technology sound slightly less interesting than my O-level lessons in Archeology! Believe me, that takes some doing.

    Applying the analogy

    So how does this rather twee-sounding analogy help in practice? Let’s start at the beginning by looking at how long you’re going to speak for and use that as an example.

    Actually, I want to be slightly more off-beat than that. It’s not about length measured in minutes: only bureaucrats measure time that way. Real people like you, me and your audience measure time by how long it feels to them; if they’re engaged and interested you can talk for longer than if your audience is bored.

    The velvet brick approach is that you consider the two elements of the presentation separately. First you think of what you want to say – your brick – and then you think about how you’re going to say it – your velvet.

    Using the approach, clearly you should present for as long as it takes to tell people about your subject: no more, no less. If you can do it in five minutes, do so. If you need 20 either negotiate a 20 minutes slot or talk about something else. You can no more “fit a quart into a pint pot” (as we say in the UK) than you can give your audience all they need to know about particle physics in 15 minutes.

    On the other hand only a presentation genius could make a presentation about how quickly paint dries interesting to the general public for more than a few minutes. (There are such people but they’re depressingly few and far between, believe me!)

    Look at the other option – that you can explain things in five minutes but you’ve got 20. Listen to Pascal: “I am sorry for the length of my letter, but I had not the time to write a short one.” No one ever made themselves unpopular by finishing early. When you’ve finished saying what you’ve got to say, shut up. If 30% of your presentation is waffle your audience will assume that 30% of your claims about your product are waffle…..

    … worse in fact, because once they get past their ‘boredom threshold’ they’ll simply switch off and take nothing you say on board.

    So, moving on, let’s look at how this philosophy works for the actual style of your presentation. Are we talking about something complex or something simple? If it’s complex, does that complexity stem from the concept you’re trying to get over or from the application of that concept, the details etc. That gives us three options, and none of them require PowerPoint (or “Presenter” or “Impress” or any of the other presentation packages out there) – at least not automatically. The velvet brick approach is to look at the content and then decide what format of presentation to use.

    If you’re like many people you’ll tend to sub-consciously put the idea of the presentation together with the idea of a PowerPoint-type presentation (an example of a phenomenon we call ‘Communication Impotence’, but that’s for another article!). Resist the urge! Don’t even go near a computer to write your presentation until you know exactly what you’re going to say and even then only if you’ve consciously decided that a computer presentation is the way to go.

    If you need to, give your presentation the Fuse Test. If all the fuses in the building blew, could you still explain your concept? Anyone saying “yes” should consider long and hard whether they should be using a computer-based presentation in the first place. (Anyone saying “No” should just spend 10 seconds checking that they’re the right person for the job! :) ) Computer-based presentations are actually a lot harder to write well than people think and if your velvet is alienating you drastically cut your chances of your audience actually picking up your brick which is, presumably, what you were hoping for when you agreed to speak!

    A third example

    You know how long you’re going to speak for and you know whether you’re going to use some kind of multi-media option. What next? Well, anything you like to do with your presentation, really. Should you, for example, use handouts?

    According to the ‘brick wrapped in velvet’ approach you just look at the content and then decide the best way to deliver it. If you need your audience to have access to really complicated mathematical formulae for example, you should really think about handouts: don’t compromise by saying “I’ll manage without the formula”. That way you give your audience only half the story.

    Of course, that’s not to say that you shouldn’t think long and hard about whether the formulae really are part of your brick in the first place! Often they’re not. A face to face presentation (1-2-many in the jargon) is best used for swaying hearts and minds, not for imparting the minutiae and details. If your brick is comprised entirely of details the approach should be something other than a mass presentation. (There’s some fascinating research on this coming out of the US at the moment, looking at how much recall people have of facts that they read and those that they are told, but that’s outside the scope of this particular article.)

    Please, avoid the habit many presenters (particularly the ones who are important and/or lucky enough to be invited, rather than those of us trying to create opportunities for ourselves) slip into of sub-consciously saying to themselves “I’ve got a presentation slot, what shall I talk about?” That’s putting the velvet in place and trying to fill it with brick. You might pull it off – don’t get me wrong, I’ve seen it done superbly – but it’s a much more difficult way of doing things.

    The most simple way of avoiding this risk is to have a set of bricks ready in advance. I’ve got a number of things I can cheerfully talk about (bricks) which are just waiting for the right oppor

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    Would you like to break out of a regular job and start freelancing? Perhaps you've got the skills, but are not quite sure where to start looking for work, or how to deal with the business side of freelance work? Freelance marketplace websites specialise in bringing together clients looking to outsource projects and skilled professional contractors looking for freelance jobs. If you have web design or development, graphic design, programming, writing or translation skills then you will find opportunities waiting for you, if you know where to look. There are many benefits to freelancing - you have a high degree of independence, choosing when and where to work, and even for whom to work, once you are established. You aren't tied to a fixed schedule and you are directly paid the full rate for your work, not just a portion of it like an employee is. There is plenty of work out there, but you have to learn how to find it and build your contacts. This is where freelancing sites such as Project4Hire.com can help, especially when you are just
    e will spot that as soon as they try and pick it up, too: you need both, obviously!)

    This article isn’t about the brick: it can’t be. You know your subject matter; you’re the experts. I’m not.

    But how important is the velvet, then? Well, Richard Burton managed to make reading the telephone directory sound interesting, but on the other hand, Bill Gates manages to make the future of technology sound slightly less interesting than my O-level lessons in Archeology! Believe me, that takes some doing.

    Applying the analogy

    So how does this rather twee-sounding analogy help in practice? Let’s start at the beginning by looking at how long you’re going to speak for and use that as an example.

    Actually, I want to be slightly more off-beat than that. It’s not about length measured in minutes: only bureaucrats measure time that way. Real people like you, me and your audience measure time by how long it feels to them; if they’re engaged and interested you can talk for longer than if your audience is bored.

    The velvet brick approach is that you consider the two elements of the presentation separately. First you think of what you want to say – your brick – and then you think about how you’re going to say it – your velvet.

    Using the approach, clearly you should present for as long as it takes to tell people about your subject: no more, no less. If you can do it in five minutes, do so. If you need 20 either negotiate a 20 minutes slot or talk about something else. You can no more “fit a quart into a pint pot” (as we say in the UK) than you can give your audience all they need to know about particle physics in 15 minutes.

    On the other hand only a presentation genius could make a presentation about how quickly paint dries interesting to the general public for more than a few minutes. (There are such people but they’re depressingly few and far between, believe me!)

    Look at the other option – that you can explain things in five minutes but you’ve got 20. Listen to Pascal: “I am sorry for the length of my letter, but I had not the time to write a short one.” No one ever made themselves unpopular by finishing early. When you’ve finished saying what you’ve got to say, shut up. If 30% of your presentation is waffle your audience will assume that 30% of your claims about your product are waffle…..

    … worse in fact, because once they get past their ‘boredom threshold’ they’ll simply switch off and take nothing you say on board.

    So, moving on, let’s look at how this philosophy works for the actual style of your presentation. Are we talking about something complex or something simple? If it’s complex, does that complexity stem from the concept you’re trying to get over or from the application of that concept, the details etc. That gives us three options, and none of them require PowerPoint (or “Presenter” or “Impress” or any of the other presentation packages out there) – at least not automatically. The velvet brick approach is to look at the content and then decide what format of presentation to use.

    If you’re like many people you’ll tend to sub-consciously put the idea of the presentation together with the idea of a PowerPoint-type presentation (an example of a phenomenon we call ‘Communication Impotence’, but that’s for another article!). Resist the urge! Don’t even go near a computer to write your presentation until you know exactly what you’re going to say and even then only if you’ve consciously decided that a computer presentation is the way to go.

    If you need to, give your presentation the Fuse Test. If all the fuses in the building blew, could you still explain your concept? Anyone saying “yes” should consider long and hard whether they should be using a computer-based presentation in the first place. (Anyone saying “No” should just spend 10 seconds checking that they’re the right person for the job! :) ) Computer-based presentations are actually a lot harder to write well than people think and if your velvet is alienating you drastically cut your chances of your audience actually picking up your brick which is, presumably, what you were hoping for when you agreed to speak!

    A third example

    You know how long you’re going to speak for and you know whether you’re going to use some kind of multi-media option. What next? Well, anything you like to do with your presentation, really. Should you, for example, use handouts?

    According to the ‘brick wrapped in velvet’ approach you just look at the content and then decide the best way to deliver it. If you need your audience to have access to really complicated mathematical formulae for example, you should really think about handouts: don’t compromise by saying “I’ll manage without the formula”. That way you give your audience only half the story.

    Of course, that’s not to say that you shouldn’t think long and hard about whether the formulae really are part of your brick in the first place! Often they’re not. A face to face presentation (1-2-many in the jargon) is best used for swaying hearts and minds, not for imparting the minutiae and details. If your brick is comprised entirely of details the approach should be something other than a mass presentation. (There’s some fascinating research on this coming out of the US at the moment, looking at how much recall people have of facts that they read and those that they are told, but that’s outside the scope of this particular article.)

    Please, avoid the habit many presenters (particularly the ones who are important and/or lucky enough to be invited, rather than those of us trying to create opportunities for ourselves) slip into of sub-consciously saying to themselves “I’ve got a presentation slot, what shall I talk about?” That’s putting the velvet in place and trying to fill it with brick. You might pull it off – don’t get me wrong, I’ve seen it done superbly – but it’s a much more difficult way of doing things.

    The most simple way of avoiding this risk is to have a set of bricks ready in advance. I’ve got a number of things I can cheerfully talk about (bricks) which are just waiting for the right oppo

    Time to Kick the Procrastination Habit
    You've had enough and are ready to change your ways. Even you can't stand your procrastination anymore. So where do you begin to make changes? How do you start?Don't let your procrastination stop you now. You can overcome it by following these 10 tips:1. Begin by picking one thing you want to accomplish. It doesn't have to be a major goal. Start with a small task that you have been putting off.2. Make a plan. When will you start? Choose a specific time and date to begin. Write it in your calendar. It is a commitment and appointment with yourself. Remember to honor it.3. Is the task measurable? It must be a task that has a defined outcome. You need to know that you have completed it satisfactorily.4. Is it realistic/attainable? The task you choose must be a real item. Something that can be achieved by you in a measurable amount of time.5. Set a completion date. For a task or goal to be considered completed, there must be a 'due' date, something to hold you accountable.6. Break the goal into small, b
    t into a pint pot” (as we say in the UK) than you can give your audience all they need to know about particle physics in 15 minutes.

    On the other hand only a presentation genius could make a presentation about how quickly paint dries interesting to the general public for more than a few minutes. (There are such people but they’re depressingly few and far between, believe me!)

    Look at the other option – that you can explain things in five minutes but you’ve got 20. Listen to Pascal: “I am sorry for the length of my letter, but I had not the time to write a short one.” No one ever made themselves unpopular by finishing early. When you’ve finished saying what you’ve got to say, shut up. If 30% of your presentation is waffle your audience will assume that 30% of your claims about your product are waffle…..

    … worse in fact, because once they get past their ‘boredom threshold’ they’ll simply switch off and take nothing you say on board.

    So, moving on, let’s look at how this philosophy works for the actual style of your presentation. Are we talking about something complex or something simple? If it’s complex, does that complexity stem from the concept you’re trying to get over or from the application of that concept, the details etc. That gives us three options, and none of them require PowerPoint (or “Presenter” or “Impress” or any of the other presentation packages out there) – at least not automatically. The velvet brick approach is to look at the content and then decide what format of presentation to use.

    If you’re like many people you’ll tend to sub-consciously put the idea of the presentation together with the idea of a PowerPoint-type presentation (an example of a phenomenon we call ‘Communication Impotence’, but that’s for another article!). Resist the urge! Don’t even go near a computer to write your presentation until you know exactly what you’re going to say and even then only if you’ve consciously decided that a computer presentation is the way to go.

    If you need to, give your presentation the Fuse Test. If all the fuses in the building blew, could you still explain your concept? Anyone saying “yes” should consider long and hard whether they should be using a computer-based presentation in the first place. (Anyone saying “No” should just spend 10 seconds checking that they’re the right person for the job! :) ) Computer-based presentations are actually a lot harder to write well than people think and if your velvet is alienating you drastically cut your chances of your audience actually picking up your brick which is, presumably, what you were hoping for when you agreed to speak!

    A third example

    You know how long you’re going to speak for and you know whether you’re going to use some kind of multi-media option. What next? Well, anything you like to do with your presentation, really. Should you, for example, use handouts?

    According to the ‘brick wrapped in velvet’ approach you just look at the content and then decide the best way to deliver it. If you need your audience to have access to really complicated mathematical formulae for example, you should really think about handouts: don’t compromise by saying “I’ll manage without the formula”. That way you give your audience only half the story.

    Of course, that’s not to say that you shouldn’t think long and hard about whether the formulae really are part of your brick in the first place! Often they’re not. A face to face presentation (1-2-many in the jargon) is best used for swaying hearts and minds, not for imparting the minutiae and details. If your brick is comprised entirely of details the approach should be something other than a mass presentation. (There’s some fascinating research on this coming out of the US at the moment, looking at how much recall people have of facts that they read and those that they are told, but that’s outside the scope of this particular article.)

    Please, avoid the habit many presenters (particularly the ones who are important and/or lucky enough to be invited, rather than those of us trying to create opportunities for ourselves) slip into of sub-consciously saying to themselves “I’ve got a presentation slot, what shall I talk about?” That’s putting the velvet in place and trying to fill it with brick. You might pull it off – don’t get me wrong, I’ve seen it done superbly – but it’s a much more difficult way of doing things.

    The most simple way of avoiding this risk is to have a set of bricks ready in advance. I’ve got a number of things I can cheerfully talk about (bricks) which are just waiting for the right oppo

    Step Up and Lead
    A recent leadership study in the United States in 2006 by the Kennedy School of Government at Harvard University, sponsored by US News & World Report, offered the following data: • 70 % of Americans believe there is a leadership crisis today. • Americans have lost confidence in leadership in five sectors: education, religion, business, Congress, and the executive branch. Only medical and military leadership have more than a moderate level of confidence. • In no sector did confidence increase from last year. • Only 38 % believe their leaders have high ethical standards.Many see crisis here; I see opportunity. The leader you have been waiting for is you. You lead by your example. You lead by communicating clearly to others what needs to be done. Leadership is teaching and inspiring others to get it done. Leadership is influence. We begin to lead when we stop complaining about others and start inspiring them with our vision and our example.Why should people follow you? Peter Drucker said in an interview with Forbes
    >If you’re like many people you’ll tend to sub-consciously put the idea of the presentation together with the idea of a PowerPoint-type presentation (an example of a phenomenon we call ‘Communication Impotence’, but that’s for another article!). Resist the urge! Don’t even go near a computer to write your presentation until you know exactly what you’re going to say and even then only if you’ve consciously decided that a computer presentation is the way to go.

    If you need to, give your presentation the Fuse Test. If all the fuses in the building blew, could you still explain your concept? Anyone saying “yes” should consider long and hard whether they should be using a computer-based presentation in the first place. (Anyone saying “No” should just spend 10 seconds checking that they’re the right person for the job! :) ) Computer-based presentations are actually a lot harder to write well than people think and if your velvet is alienating you drastically cut your chances of your audience actually picking up your brick which is, presumably, what you were hoping for when you agreed to speak!

    A third example

    You know how long you’re going to speak for and you know whether you’re going to use some kind of multi-media option. What next? Well, anything you like to do with your presentation, really. Should you, for example, use handouts?

    According to the ‘brick wrapped in velvet’ approach you just look at the content and then decide the best way to deliver it. If you need your audience to have access to really complicated mathematical formulae for example, you should really think about handouts: don’t compromise by saying “I’ll manage without the formula”. That way you give your audience only half the story.

    Of course, that’s not to say that you shouldn’t think long and hard about whether the formulae really are part of your brick in the first place! Often they’re not. A face to face presentation (1-2-many in the jargon) is best used for swaying hearts and minds, not for imparting the minutiae and details. If your brick is comprised entirely of details the approach should be something other than a mass presentation. (There’s some fascinating research on this coming out of the US at the moment, looking at how much recall people have of facts that they read and those that they are told, but that’s outside the scope of this particular article.)

    Please, avoid the habit many presenters (particularly the ones who are important and/or lucky enough to be invited, rather than those of us trying to create opportunities for ourselves) slip into of sub-consciously saying to themselves “I’ve got a presentation slot, what shall I talk about?” That’s putting the velvet in place and trying to fill it with brick. You might pull it off – don’t get me wrong, I’ve seen it done superbly – but it’s a much more difficult way of doing things.

    The most simple way of avoiding this risk is to have a set of bricks ready in advance. I’ve got a number of things I can cheerfully talk about (bricks) which are just waiting for the right oppo

    10 Steps towards Efficient Medical Electronic Billing Claims Submission
    Electronic billing is not that easy as you might think. But there is always a good training, practice and ways to efficiently maximize the use of electronic billing submission. There are many advantages why medical providers must submit claims by electronic. One is because the processing and reimbursement time is at least within 72 hours compared to a paper billing that may take up to 3 weeks. Electronic submission reduces errors and lost of claims by 98%. Transmission is fully encrypted and compliant with HIPAA rules and guidelines.I would like to point out 10 Steps for Efficient Medical Electronic Billing Claims Submission:Assuming you have the Medical Billing System in your office, next step is to sign up with a clearinghouse with a reasonable monthly flat fee regardless how many and how much claims you can submit and resubmit. Make sure you do not pay any other fees on top of the flat fee. The clearing house must be fully compliant with HIPAA. There are many available vendors out there. You can submit claims through web-
    to really complicated mathematical formulae for example, you should really think about handouts: don’t compromise by saying “I’ll manage without the formula”. That way you give your audience only half the story.

    Of course, that’s not to say that you shouldn’t think long and hard about whether the formulae really are part of your brick in the first place! Often they’re not. A face to face presentation (1-2-many in the jargon) is best used for swaying hearts and minds, not for imparting the minutiae and details. If your brick is comprised entirely of details the approach should be something other than a mass presentation. (There’s some fascinating research on this coming out of the US at the moment, looking at how much recall people have of facts that they read and those that they are told, but that’s outside the scope of this particular article.)

    Please, avoid the habit many presenters (particularly the ones who are important and/or lucky enough to be invited, rather than those of us trying to create opportunities for ourselves) slip into of sub-consciously saying to themselves “I’ve got a presentation slot, what shall I talk about?” That’s putting the velvet in place and trying to fill it with brick. You might pull it off – don’t get me wrong, I’ve seen it done superbly – but it’s a much more difficult way of doing things.

    The most simple way of avoiding this risk is to have a set of bricks ready in advance. I’ve got a number of things I can cheerfully talk about (bricks) which are just waiting for the right opportunity to arrive (the velvet). I won’t risk spoiling them by forcing them into a place they might not want to go: you’ll not do them justice and you’ll not do yourself justice.

    This article, for example, can be delivered comfortably as it is: I don’t need the meet you all to outline my ideas: I had the idea for such an article for a long time, sitting on a shelf in my head……

    …. waiting for the right time…..

    Summary

    It’s not rocket science here. I’ve not said anything new – and probably nothing that you’ve not heard before, but if you like the analogy of the brick wrapped in velvet it might just stick in your head the next time you’ve got to stand up at a conference.

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