Tags |
|
|
Links |
|
|
Actual for You - How to Predict a Successful Outsourcing Alliance
Raise your hand if you've tried typical display ads in the newspaper or magazine. How about a nice yellow pages ad? Hmmm. What about sponsoring a local sports team and getting your company name on some banner in the outfield?Can you quantify, with accuracy, how much you spent on each of these lead generation devices and the direct result of their use measured in new customers and sales?How about another question - Why did you select those particular marketing methods? (My guess is you read about it, was told about it, had it recommended to you or some other business was doing it and you figured that was a logical step.)Th
8. Once the RFP has been prepared, a letter and a RFQ (Request for Quote) should be prepared inviting the selected suppliers to bid on the proposal, Each supplier MUST receive the exact same proposal with no variations. Give the proposed vendors an exact date as to when the RFQ must be returned. Emphasize that the RFQ must be signed off by a Corporate official and not a salesman. No vendor should receive a time extension unless they all
People are talking about the latest –ism that deserves serious discussion. According to Robert Fuller, who calls himself a dignitarian, rankism occurs when superiors behave badly towards other workers because they are at a lower rank.Rankism seems like a close relative of harassment, poor leadership and communication skills. None of these problems are new to the workplace. What is new is a trend in small and medium sized businesses to address these behaviors and attitudes. More companies are discovering that happy, engaged employees can have a direct impact on their bottom line. In fact, revenues increase about 19% in companies wh
1. Before you outsource, make certain that the department having the need has the backing of upper management. Purchasing, finance, legal department (if you have one), in addition to the department needing the assistance should be involved.
2. Discover exactly why you need to outsource. This will help you determine what you may need to do for future plant improvements and staffing. Example: You are going to outsource because you do not have enough plant capacity to produce the item; or, you do not have adequately trained staff to produce it; or, it may be more cost effective to produce it at a vendor.
3. With the assistance of Human Resources, Finance, Accounting, and the department in need, determine ALL the costs of producing the item in house: Man hours, electrical requirements, water, heating and cooling, labor costs, machine cost/hour etc. Once you know what your costs are, now you can begin to locate qualified vendors.
4. I have always employed a team of people who had a stake in the proposed outsourcing program. In one Company, the team was comprised of the Marketing, Legal, Purchasing and Administrative Services. The outsourcing project was to determine whether it was cost effective to bring in a vendor to supply the firm with in plant copying.
5. Once you have chosen at least three suppliers, based upon quality, capability, testimonials of some of their customers, and viewing some of their operations, you can progress to the SOW (Statement of Work).
6. The SOW MUST contain all of the elements or tasks that will be performed by the outsourced party.
7.. The Request for Proposal will contain such items as: defining the hours of operation, who authorizes the overtime if it is needed, who does the outsourced group report to, which Company has the right to hire or fire, the length of the contract, the anticipated production numbers to be produced, whether the vendor will be permitted to subcontract some of the production work etc.
8. Once the RFP has been prepared, a letter and a RFQ (Request for Quote) should be prepared inviting the selected suppliers to bid on the proposal, Each supplier MUST receive the exact same proposal with no variations. Give the proposed vendors an exact date as to when the RFQ must be returned. Emphasize that the RFQ must be signed off by a Corporate official and not a salesman. No vendor should receive a time extension unless they all
Availability of rich information on products and services, can contribute positively to the Customer experience and the Customer perception on the Business maturity. Informative support on the buying experienceThe customer is interested to assure that the product evaluated shall meet his needs. Information on: the product features combined with the provisioning framework (e.g. product delivery time, services which accompany the delivery, product guarantee)the reputation of the Business and the productalternative choices and features product pricing, facilitates Customer evaluation
2. Discover exactly why you need to outsource. This will help you determine what you may need to do for future plant improvements and staffing. Example: You are going to outsource because you do not have enough plant capacity to produce the item; or, you do not have adequately trained staff to produce it; or, it may be more cost effective to produce it at a vendor.
3. With the assistance of Human Resources, Finance, Accounting, and the department in need, determine ALL the costs of producing the item in house: Man hours, electrical requirements, water, heating and cooling, labor costs, machine cost/hour etc. Once you know what your costs are, now you can begin to locate qualified vendors.
4. I have always employed a team of people who had a stake in the proposed outsourcing program. In one Company, the team was comprised of the Marketing, Legal, Purchasing and Administrative Services. The outsourcing project was to determine whether it was cost effective to bring in a vendor to supply the firm with in plant copying.
5. Once you have chosen at least three suppliers, based upon quality, capability, testimonials of some of their customers, and viewing some of their operations, you can progress to the SOW (Statement of Work).
6. The SOW MUST contain all of the elements or tasks that will be performed by the outsourced party.
7.. The Request for Proposal will contain such items as: defining the hours of operation, who authorizes the overtime if it is needed, who does the outsourced group report to, which Company has the right to hire or fire, the length of the contract, the anticipated production numbers to be produced, whether the vendor will be permitted to subcontract some of the production work etc.
8. Once the RFP has been prepared, a letter and a RFQ (Request for Quote) should be prepared inviting the selected suppliers to bid on the proposal, Each supplier MUST receive the exact same proposal with no variations. Give the proposed vendors an exact date as to when the RFQ must be returned. Emphasize that the RFQ must be signed off by a Corporate official and not a salesman. No vendor should receive a time extension unless they all
I wanted to make a three-day car reservation for a visit to San Francisco.I called Hertz Rent-a-Car, where I am a member of the ‘Hertz Number One Club’ for frequent travelers. I planned to use an award coupon for one free-day rental from American Airlines and additional award coupons for two more free days from United Airlines.The telephone reservations officer provided impeccable service. She greeted me pleasantly, acknowledged me as a member of the Hertz Number One Club, confirmed my dates, flights, pick-up location and choice of automobile.Then she asked me what time I would be returning the car after the first day of
4. I have always employed a team of people who had a stake in the proposed outsourcing program. In one Company, the team was comprised of the Marketing, Legal, Purchasing and Administrative Services. The outsourcing project was to determine whether it was cost effective to bring in a vendor to supply the firm with in plant copying.
5. Once you have chosen at least three suppliers, based upon quality, capability, testimonials of some of their customers, and viewing some of their operations, you can progress to the SOW (Statement of Work).
6. The SOW MUST contain all of the elements or tasks that will be performed by the outsourced party.
7.. The Request for Proposal will contain such items as: defining the hours of operation, who authorizes the overtime if it is needed, who does the outsourced group report to, which Company has the right to hire or fire, the length of the contract, the anticipated production numbers to be produced, whether the vendor will be permitted to subcontract some of the production work etc.
8. Once the RFP has been prepared, a letter and a RFQ (Request for Quote) should be prepared inviting the selected suppliers to bid on the proposal, Each supplier MUST receive the exact same proposal with no variations. Give the proposed vendors an exact date as to when the RFQ must be returned. Emphasize that the RFQ must be signed off by a Corporate official and not a salesman. No vendor should receive a time extension unless they all
Dolly Parton is an extremely well known and very recognizable business women. She has built an international multi dollar business from her great singing voice. What can we learn from the way she does business?Well let's have a look at the Dolly Parton Dinner Show experience and my visit there one Christmas.First of all thought that it was a little expensive, but had been before so I knew what great value it was. When I entered the massive building I was immediately immersed in the Dolly Parton experience and funneled through to get my photo taken. No mention that it would cost me $10 to buy the photo (no sale by the way!).iers, based upon quality, capability, testimonials of some of their customers, and viewing some of their operations, you can progress to the SOW (Statement of Work).
6. The SOW MUST contain all of the elements or tasks that will be performed by the outsourced party.
7.. The Request for Proposal will contain such items as: defining the hours of operation, who authorizes the overtime if it is needed, who does the outsourced group report to, which Company has the right to hire or fire, the length of the contract, the anticipated production numbers to be produced, whether the vendor will be permitted to subcontract some of the production work etc.
8. Once the RFP has been prepared, a letter and a RFQ (Request for Quote) should be prepared inviting the selected suppliers to bid on the proposal, Each supplier MUST receive the exact same proposal with no variations. Give the proposed vendors an exact date as to when the RFQ must be returned. Emphasize that the RFQ must be signed off by a Corporate official and not a salesman. No vendor should receive a time extension unless they all
An Online Business Card Designer Puts You in ControlWhen designing your own business cards online, it’s important to find the right mix of style and value. There are a lot of business card designer software programs on the market, and many do a good job. The problem is, the best ones are expensive, hard to use and don’t let you see the finished product until you’ve already printed it off, which wastes both time and money.Create Business Cards OnlineWhen you create business cards online with a proprietary business card designer, you usually get to choose from a large variety of fonts, clip art, business card
8. Once the RFP has been prepared, a letter and a RFQ (Request for Quote) should be prepared inviting the selected suppliers to bid on the proposal, Each supplier MUST receive the exact same proposal with no variations. Give the proposed vendors an exact date as to when the RFQ must be returned. Emphasize that the RFQ must be signed off by a Corporate official and not a salesman. No vendor should receive a time extension unless they all receive it.
9. When the RFQs are returned, a spreadsheet can be prepared to compare costs. Where necessary, written verbage can be used to demonstrate added commitments that the particular vendor will include in his costs. For example a vendor may include pick-up and delivery to every organization at no additional charge. This spreadsheet is extremely important because you will want to use it to prepare a Powerpoint Presentation for upper management when presenting your proposed project for final buy off.
10. Once you have selected the winning bidder (it does not always have to be based upon cost) it is extremely important to sit down with the supplier and the department(s) the supplier will be servicing and establish EXPECTATIONS. For an example of expectations I will return to my example involving the Copy Center I (with my comrades) established at a major pharmaceutical firm. We devised the following quality grade card that accompanied EVERY project that left the copy center, no matter how small or large. On this card, the following information was requested: Timeliness, Quality of reproduction, Staff responsiveness, Staff helpfulness, Followed instructions. Each of those items were rated on a scale of 1-10 (10 being best). There was also room for additional comments. The project originator was then asked to send the QC card back to the copy center so that it could be reviewed as to what went right and what went wrong. As an incentive for people to return these QC cards, we would randomly select one card at the end of the month and the party who was selected would receive a FREE lunch in one of the Company cafeterias. You may be thinking about how this system worked out. Very well, if I say so myself. The first year, the vendor was operating at a 97.7 average rating. I will also state that these QC ratings became a very high source of pride to the supplier and its employees. They even asked permission to promote their successes to other possible clients.
This is not meant to be a comprehensive dissertation on outsourcing, but I hope that it will assist anyone who is at the point of having to have the services performed outside or by a service group inside. Also,
HTTP = HTML link (for blogs, profiles,phorums):
<a href="http://www.actual4u.com/article/32411/actual4u-How-to-Predict-a-Successful-Outsourcing-Alliance.html">How to Predict a Successful Outsourcing Alliance</a>
BB link (for phorums):
[url=http://www.actual4u.com/article/32411/actual4u-How-to-Predict-a-Successful-Outsourcing-Alliance.html]How to Predict a Successful Outsourcing Alliance[/url]
Related Articles:
Your Goal for 2006: Escape From The Last Legalized Form Of Slavery-Employment
Keep It Alive, Part 1: Using Email to Stay in Touch with Your Network
Bookmark it:
|