Do You Mean To Say That After All These Years There Has Never Been Any Advertising Accountability?
Then please tell me how they get away with saying "Advertising works". A recent report by America's Association of National Advertisers claims, "Marketing accountability is still often an activity trapped within the silo of the Marketing function".It would seem that the findings underscore last summers "Marketing Accountability Survey" in which 60% of respondents reported no cross-functional involvement wh

Is a Career Change on Your Horizon?
Making a career change is nothing new in today's job market.I've heard it said that the average American changes careers at least once in his or her life. Long gone are the days of working for the same company from the time you graduate high school or college until that magical retirement day.You sure won't find that kind of loyalty from companies to their workers these days, and it's

Get Results Through Leading Instead of Managing
Business leaders today at all levels in organisations are facing more stresses and tasks than at any time in the past. Even though we have more tools at our disposal to manage these tasks we are also bombarded with more information and data to process than ever before. In this environment it is all too easy for leaders to make mistakes and in most instances staff are patient and forgiving of these honest slips.n.

Six Sigma Versus cGMP

No one can over emphasize the importance of adhering to quality manufacturing procedures when it comes to the manufacturing of sterile medicinal products (medicines manufactured in sterile conditions for admission directly into the blood stream). The implication of this is that nothing short of the best is accepted in terms of quality.

cGMP stresses standardization and compliance to processes verified through qualitative and analytical metrics. The analytical tools are scientifically evolved and are validated through market regulators which are also statutory bodies in their respective countries. Unlike Six Sigma, quantitative tools such as the ones provided by statistics don’t find much application here. Even customer concerns are reflected by directives set by regulatory bodies.

If Six Sigma is any different, it is only in how it deals with various aspects of doing business. It does not vary in the goal or end result. Fundamental metrics like DPMO speak to customer satisfaction levels. In the pharmaceutical industry, as opposed to other manufacturing industries, a totally different set of metrics is used. Product efficacies are measured by curative qualities, absence offside effects.

The Big Question

Should metrics be different for different industries? To a certain extent, yes - in certain areas you can accept different metrics. As far as the minimizing of process variation is concerned, the goal should guide the tools. But having said that, is there still a need for different metrics?

Using The Wisdom; The Best Judge

As a wise man said, ‘the end result justifies the means’, it should not bother anyone who wants to use a specific set tools for measuring certain process criteria. Six Sigma does not restrict the use of differing implementation procedures. As it is evolved specificall

analytical metrics. The analytical tools are scientifically evolved and are validated through market regulators which are also statutory bodies in their respective countries. Unlike Six Sigma, quantitative tools such as the ones provided by statistics don’t find much application here. Even customer concerns are reflected by directives set by regulatory bodies.

If Six Sigma is any different, it is only in how it deals with various aspects of doing business. It does not vary in the goal or end result. Fundamental metrics like DPMO speak to customer satisfaction levels. In the pharmaceutical industry, as opposed to other manufacturing industries, a totally different set of metrics is used. Product efficacies are measured by curative qualities, absence offside effects.

The Big Question

Should metrics be different for different industries? To a certain extent, yes - in certain areas you can accept different metrics. As far as the minimizing of process variation is concerned, the goal should guide the tools. But having said that, is there still a need for different metrics?

Using The Wisdom; The Best Judge

As a wise man said, ‘the end result justifies the means’, it should not bother anyone who wants to use a specific set tools for measuring certain process criteria. Six Sigma does not restrict the use of differing implementation procedures. As it is evolved specificall

es not vary in the goal or end result. Fundamental metrics like DPMO speak to customer satisfaction levels. In the pharmaceutical industry, as opposed to other manufacturing industries, a totally different set of metrics is used. Product efficacies are measured by curative qualities, absence offside effects.

The Big Question

Should metrics be different for different industries? To a certain extent, yes - in certain areas you can accept different metrics. As far as the minimizing of process variation is concerned, the goal should guide the tools. But having said that, is there still a need for different metrics?

Using The Wisdom; The Best Judge

As a wise man said, ‘the end result justifies the means’, it should not bother anyone who wants to use a specific set tools for measuring certain process criteria. Six Sigma does not restrict the use of differing implementation procedures. As it is evolved specificall

s far as the minimizing of process variation is concerned, the goal should guide the tools. But having said that, is there still a need for different metrics?

Using The Wisdom; The Best Judge

As a wise man said, ‘the end result justifies the means’, it should not bother anyone who wants to use a specific set tools for measuring certain process criteria. Six Sigma does not restrict the use of differing implementation procedures. As it is evolved specifically to each project with different criteria being used, measurement tools invariably vary within the framework of defined goals. Moreover, choosing a specific metric from among the available choices is an act akin to adopting an outside metric.

General Rules That Govern the Choice of Metrics

Metrics are chosen specifically for each activity or processes based on various considerations. However, here are a set of general rules that applies to choice of metrics.

1. Decision making processes critically depend on the choice of metric

2. Contribution to reduction in errors

3. Value addition through ability to categorize measurement for easy interpretation

4. Contribution of each individual and a set of metrics geared towards aligning customer requirements and management vision with processes.

Is it the metric or the end result that you should be more concerned with? It is how you use a tool that is important rather than what you use.