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Actual for You - Cold Water Comments - What They Are and How to Manage Them!
Are you miserable at your job (or what you are doing) but go anyway to earn a living? Do you feel you are unable to use your talents and are doing things that are stressful? Do you find yourself in a career rut? Wouldn’t you rather be in your ideal income position and “Go to Play” everyday? Most people spend approximately 35% to over 67% of their waking hours working. Being unhappy for so much of the day makes it difficult to enjoy the r
Step 4 - Who’s Got the Authority?
The people manning the buckets, ready to douse you and your idea may have more authority than you - or they may have less. In other words, your boss may have the bucket, your peers may have the bucket, or those who work for you may be carrying it. It’s important to recogniz
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Cold Water Comments are those comments, phrases and ideas that are meant to discourage, disparage, discredit and generally douse your ideas! There are several things you can do to keep those comments in someone’s bucket or warm them up once they’ve been tossed.
Planning for the Cold Water - With Towels in Each Hand!
Step 1 - Identify the Possible Cold Water
Make a list of all the comments you have heard in the past and might expect to hear now. Once you have identified the list, determine how you will respond to each of them. (Remember that at this stage you are trying to sell your idea, not start an argument!)
Step 2 - Determine the Source
Ask yourself - who carries that bucket of cold water with them most of the time? When you can envision not only the water, but the source of the water up front, you can be better prepared to respond.
Step 3 - Is it a Question?
If it’s cold water disguised as a question, just answer the question! For example if you are asked, “Is there money to do that?”, it may just be the question form of the popular cold water “It’s not in the budget”. If you get questions, consider yourself lucky and answer them… persuasively!
Step 4 - Who’s Got the Authority?
The people manning the buckets, ready to douse you and your idea may have more authority than you - or they may have less. In other words, your boss may have the bucket, your peers may have the bucket, or those who work for you may be carrying it. It’s important to recogniz
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Planning for the Cold Water - With Towels in Each Hand!
Step 1 - Identify the Possible Cold Water
Make a list of all the comments you have heard in the past and might expect to hear now. Once you have identified the list, determine how you will respond to each of them. (Remember that at this stage you are trying to sell your idea, not start an argument!)
Step 2 - Determine the Source
Ask yourself - who carries that bucket of cold water with them most of the time? When you can envision not only the water, but the source of the water up front, you can be better prepared to respond.
Step 3 - Is it a Question?
If it’s cold water disguised as a question, just answer the question! For example if you are asked, “Is there money to do that?”, it may just be the question form of the popular cold water “It’s not in the budget”. If you get questions, consider yourself lucky and answer them… persuasively!
Step 4 - Who’s Got the Authority?
The people manning the buckets, ready to douse you and your idea may have more authority than you - or they may have less. In other words, your boss may have the bucket, your peers may have the bucket, or those who work for you may be carrying it. It’s important to recogniz
Nowadays it is very easy to find a customer service job in almost each and every field in the market. All types of companies, offices (small or big), professional’s etc. require customer service people to assist their customers and provide good service to maintain their business. Different customer service positions can be seen anywhere whether it is a salesgirl in clothing store or it’s a guy at the McDonald's window. Almost all of us have worked at cu
Step 2 - Determine the Source
Ask yourself - who carries that bucket of cold water with them most of the time? When you can envision not only the water, but the source of the water up front, you can be better prepared to respond.
Step 3 - Is it a Question?
If it’s cold water disguised as a question, just answer the question! For example if you are asked, “Is there money to do that?”, it may just be the question form of the popular cold water “It’s not in the budget”. If you get questions, consider yourself lucky and answer them… persuasively!
Step 4 - Who’s Got the Authority?
The people manning the buckets, ready to douse you and your idea may have more authority than you - or they may have less. In other words, your boss may have the bucket, your peers may have the bucket, or those who work for you may be carrying it. It’s important to recogniz
I want to say something quite clearly and emphatically, and ask you to repeat it to yourself a few times:MY COMPENSATION IS ENTIRELY ARBITRARY!For example, let’s say you write computer programs for a software company that packages your “code” into products that it sells to customers.You will probably be paid a salary, perhaps earn an annual bonus, and accrue some vacation time. You may also get some benefits, including a partially p
Step 3 - Is it a Question?
If it’s cold water disguised as a question, just answer the question! For example if you are asked, “Is there money to do that?”, it may just be the question form of the popular cold water “It’s not in the budget”. If you get questions, consider yourself lucky and answer them… persuasively!
Step 4 - Who’s Got the Authority?
The people manning the buckets, ready to douse you and your idea may have more authority than you - or they may have less. In other words, your boss may have the bucket, your peers may have the bucket, or those who work for you may be carrying it. It’s important to recogniz
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Step 4 - Who’s Got the Authority?
The people manning the buckets, ready to douse you and your idea may have more authority than you - or they may have less. In other words, your boss may have the bucket, your peers may have the bucket, or those who work for you may be carrying it. It’s important to recognize where the buckets are so you can sell your ideas appropriately.
Acknowledging the Cold Water - Taking a Team’s Buckets Away
If you want to reduce the use of cold water comments, or perhaps make the water a bit warmer, you can use the suggestions below!
Talk about Cold Water Comments
Explain the concept of Cold Water Comments to those you work with. Once people hear the phrase, they will begin to notice the use of the cold water! Recognition of the tendency is the first step towards reducing its impact.
Bring Your Towel!
Help people get better at planning for encounters with Cold Water Comments by helping them learn how to use the planning steps above - what we like to call the Towel for the Cold Water.
Fight About It!
If you are planning a meeting where you want as little cold water present as possible, encourage people to fight back against the cold water! Provide everyone with some paper to make paper wads, some Koosh, or Nerf balls. Then encourage them to toss their “ammo” at anyone using a cold water comment. This activity will not only reduce the number of such comments, but the levity that the throwing brings will reduce the affect of the cold water that is splashed around.
Make ‘em Pay!
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