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    Business Innovation - Status Games
    Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to commercial success, these processes improve the probability that good ideas will be generated and selected and that investment in developing and commercialising those ideas will not be wasted. Status Games One of the dynamics leaders should be looking out for is the propensity of certain personality types to be more interested in maintaining a high status within the group as opposed to working to arrive at good decisions.Status interest and deferenc
    the article by Dr. Rovner, he writes that the Employee-Terrorist is “calculated” and will wait for the opportunity to strike, while using the employer to survive beyond the stipends provided by their terrorist group, the unwitting employer is the potential target depending on the type of business or government agency. But even if the companies are not specifically targeted says, Dr. Rovner, they are indirectly and unknowingly supporting Terrorist by providing a source of income. Like the Terrorist who awaits the call to action, the disgruntled employee is “event driven” by the circumstances. Both the “Terrorist” and the “Disgruntled Employee” share some other common opportunities as “employees”; they have access to the company and are familiar with the company secrets.

    The Potential Threat…

    Driving home a clear and evident example of the potential terrorist’s ability to penetrate even a secure environment, I am reminded of the British Daily Mirror Reporter, Ryan Parry who compromised the Buckingham Palace’s hiring and recruitment procedures by providing false credentials and gaining precarious access to the President of the United a

    Accountant and Financial Services Selection
    An accountant can be more than just a person who prepares the accounts and talks to the taxman for you.Over time you will find that your accountant can become a valued business advisor. Remember that they are dealing with a spectrum of local businesses of various types.A natural by-product of this is that they will have: Many contacts – some probably very relevant to your own business Dealings with the local bank managers and a good idea of what they expect for applications such as financing in particular, the style of business plan they like to see presented to them The respect of other local organisations particularly banks and other professionals that will reflect well on your business A lot of experience in dealing with the local tax office and regulatory bodies Professional qualificationsI can’t stress enough that if you want to have a solid, long term, happy working relationship then you should always use a qualified accountant.You will of
    Consultant's Perspective...

    The threat of violence whether it emanates from a disgruntled employee or the threat of terrorism require both a concerted and an individual response. Terrorism in any form is terrorism. Having been exposed to the daily taunts, acts of intimidation, verbal threats of bodily harm are as debilitating psychologically as the blunt strike or the piercing bullet. Vigilance and security awareness makes for a good prescription. In my previous writings on the topic of workplace security, I've attempted to draw a correlation between the disgruntled employee and the terrorist from within by suggesting similar patterns of behavior, traits and characteristics coupled with freedom of access and possession of the company’s secrets. My observations clearly implied a volatile ingredient worthy of skeptical assessment.

    Following a recent article written by Louis Rovner, Ph.D, entitled “Protecting Your Company from Terrorism Within”, I interviewed him regarding the article. Dr. Rovner is a psychologist in LA who consults to businesses, government agencies and law enforcement agencies, one of a handful of polygraph – psychologist nationwide. He believes that the potential for disaster is at every employer’s doorstep and I agree with the assessment. He said, “Thousands of Terrorist call the United States home…hundreds of terrorist sleeper cells scattered throughout the U.S. awaiting orders and instructions need to assimilate in order to survive”. What do they do? The thrust of this edition is a testimonial to the existing synergy between Dr. Rovner and I on the topic of workplace security as a legitimate discussion. I believe the solution to the minimization of any potential exposure is an aggressive but practical security plan which addresses the workplace security issues in greater detail incorporating training and security awareness.

    Now I would like to draw that necessary correlation between the seamless similarities existing between the “event driven” explosive conduct of the “disgruntled employee” and “the Terrorist from within”. In an investigation I conducted several years ago an otherwise hard working employee with a diagnosed personality disorder was reassigned from his regular duties due to a medical determination. It was to have been a temporary change. However, during the ensuing assignment he was exposed to constant abusive taunting and harassment by co-workers. In response he began retaliating in his own way, initially innocuously and eventually more aggressively. The verbal threats directed at co-workers and supervisors escalated to more hostile conduct. It was clear he was sending a message of his displeasure. While left alone at the office computer terminal he began browsing the Internet for bomb making sites. He had been engaged in this clandestine operation for several days before a sharp supervisor noticed his strange behavior at the terminal. In an effort to protect the evidence, he used a ruse to get the employee away from the terminal until my arrival. The subsequent interview of the employee disclosed a pattern of hostile retaliatory conduct in response to a lack of confidence in management and his co-workers to protect him from the abuse. His aggression escalated from the verbal to the near physical as he sought ways to avenge his tormentors.

    Are You Really Safe…?

    Before we get into a technical discussion about the potential Terror from within, we need to answer a few questions and remind you that the problem lies well within your ability to manage. Do you know what to look for? Do you have a mechanism to address breeches of safety or security? Are your employees properly screened during the hiring process? Is there a Workplace Violence Prevention Policy and Program and lastly, are employees receiving relevant training? If we acknowledge NO to any of these questions we have the ability to take corrective action NOW. I know how resource intensive the process can be, but you don’t have to go at it alone. Like the disgruntled employee who is “event driven” the Terrorist waits for the event. In both cases, they are the classic “sleepers” willing to hide their intentions until they are ready to act out. Linda Lockwood, PhD at the Metropolitan State College, Denver, Colorado reminds us that workplace violence is obviously a serious problem that must be better understood in order to prevent its occurrences. I ask that we consider the threat from within a bit more seriously by developing your security policy and plans to minimize your exposure.

    Protecting Your Company From Terrorsim From Within…

    In the article by Dr. Rovner, he writes that the Employee-Terrorist is “calculated” and will wait for the opportunity to strike, while using the employer to survive beyond the stipends provided by their terrorist group, the unwitting employer is the potential target depending on the type of business or government agency. But even if the companies are not specifically targeted says, Dr. Rovner, they are indirectly and unknowingly supporting Terrorist by providing a source of income. Like the Terrorist who awaits the call to action, the disgruntled employee is “event driven” by the circumstances. Both the “Terrorist” and the “Disgruntled Employee” share some other common opportunities as “employees”; they have access to the company and are familiar with the company secrets.

    The Potential Threat…

    Driving home a clear and evident example of the potential terrorist’s ability to penetrate even a secure environment, I am reminded of the British Daily Mirror Reporter, Ryan Parry who compromised the Buckingham Palace’s hiring and recruitment procedures by providing false credentials and gaining precarious access to the President of the United an

    Employee Retention is Important for Business Success
    Employee retention matters to all companies, for many different reasons. A high turnover of employees not only results in a loss of skills, a waste of training time already spent but also indicates something wrong within a company that might need addressing.Turnover levels vary between different industries, and labor turnover in occupations such as call centers and the retail industries might not be so critical to a company as in the scientific, engineering and manufacturing industries. Higher rates of employee movement occur in areas of low unemployment, as would be expected, and varies according to geographical area.In a business where experience is valuable, a high turnover of staff can be damaging. This experience could be of the product, of the suppliers or of customers. Examples of these three are in motor car manufacture, or even motor racing, fine chemicals where a knowledge of raw materials is essential and the insurance industry where customers have their favorite sales people.If you lose your best mechan
    gist nationwide. He believes that the potential for disaster is at every employer’s doorstep and I agree with the assessment. He said, “Thousands of Terrorist call the United States home…hundreds of terrorist sleeper cells scattered throughout the U.S. awaiting orders and instructions need to assimilate in order to survive”. What do they do? The thrust of this edition is a testimonial to the existing synergy between Dr. Rovner and I on the topic of workplace security as a legitimate discussion. I believe the solution to the minimization of any potential exposure is an aggressive but practical security plan which addresses the workplace security issues in greater detail incorporating training and security awareness.

    Now I would like to draw that necessary correlation between the seamless similarities existing between the “event driven” explosive conduct of the “disgruntled employee” and “the Terrorist from within”. In an investigation I conducted several years ago an otherwise hard working employee with a diagnosed personality disorder was reassigned from his regular duties due to a medical determination. It was to have been a temporary change. However, during the ensuing assignment he was exposed to constant abusive taunting and harassment by co-workers. In response he began retaliating in his own way, initially innocuously and eventually more aggressively. The verbal threats directed at co-workers and supervisors escalated to more hostile conduct. It was clear he was sending a message of his displeasure. While left alone at the office computer terminal he began browsing the Internet for bomb making sites. He had been engaged in this clandestine operation for several days before a sharp supervisor noticed his strange behavior at the terminal. In an effort to protect the evidence, he used a ruse to get the employee away from the terminal until my arrival. The subsequent interview of the employee disclosed a pattern of hostile retaliatory conduct in response to a lack of confidence in management and his co-workers to protect him from the abuse. His aggression escalated from the verbal to the near physical as he sought ways to avenge his tormentors.

    Are You Really Safe…?

    Before we get into a technical discussion about the potential Terror from within, we need to answer a few questions and remind you that the problem lies well within your ability to manage. Do you know what to look for? Do you have a mechanism to address breeches of safety or security? Are your employees properly screened during the hiring process? Is there a Workplace Violence Prevention Policy and Program and lastly, are employees receiving relevant training? If we acknowledge NO to any of these questions we have the ability to take corrective action NOW. I know how resource intensive the process can be, but you don’t have to go at it alone. Like the disgruntled employee who is “event driven” the Terrorist waits for the event. In both cases, they are the classic “sleepers” willing to hide their intentions until they are ready to act out. Linda Lockwood, PhD at the Metropolitan State College, Denver, Colorado reminds us that workplace violence is obviously a serious problem that must be better understood in order to prevent its occurrences. I ask that we consider the threat from within a bit more seriously by developing your security policy and plans to minimize your exposure.

    Protecting Your Company From Terrorsim From Within…

    In the article by Dr. Rovner, he writes that the Employee-Terrorist is “calculated” and will wait for the opportunity to strike, while using the employer to survive beyond the stipends provided by their terrorist group, the unwitting employer is the potential target depending on the type of business or government agency. But even if the companies are not specifically targeted says, Dr. Rovner, they are indirectly and unknowingly supporting Terrorist by providing a source of income. Like the Terrorist who awaits the call to action, the disgruntled employee is “event driven” by the circumstances. Both the “Terrorist” and the “Disgruntled Employee” share some other common opportunities as “employees”; they have access to the company and are familiar with the company secrets.

    The Potential Threat…

    Driving home a clear and evident example of the potential terrorist’s ability to penetrate even a secure environment, I am reminded of the British Daily Mirror Reporter, Ryan Parry who compromised the Buckingham Palace’s hiring and recruitment procedures by providing false credentials and gaining precarious access to the President of the United a

    Preparing For An Interview
    When preparing for an interview, you need to know your skills, experiences and achievements, and how to answer interview questions.Your Skills Become an expert about yourself. Before you wrote your resume, you probably prepared a list of skills, experiences and achievements. If not, then it’s a good idea to take some time and prepare one.This information will help you answer questions that are most commonly asked during the interview. There are all types of interview questions, but no book or web site can give you the answers. Only you can come up with answers to these questions, because you’re the only one who knows what your skills, experiences and achievements are.The interviewer is asking these questions in order to find out how much of an asset you will be to the company if hired. Come up with real life examples that highlight how your skills and achievements helped you in your previous or current job. Think of situations where you:Solved a problem for your supervisor or
    change. However, during the ensuing assignment he was exposed to constant abusive taunting and harassment by co-workers. In response he began retaliating in his own way, initially innocuously and eventually more aggressively. The verbal threats directed at co-workers and supervisors escalated to more hostile conduct. It was clear he was sending a message of his displeasure. While left alone at the office computer terminal he began browsing the Internet for bomb making sites. He had been engaged in this clandestine operation for several days before a sharp supervisor noticed his strange behavior at the terminal. In an effort to protect the evidence, he used a ruse to get the employee away from the terminal until my arrival. The subsequent interview of the employee disclosed a pattern of hostile retaliatory conduct in response to a lack of confidence in management and his co-workers to protect him from the abuse. His aggression escalated from the verbal to the near physical as he sought ways to avenge his tormentors.

    Are You Really Safe…?

    Before we get into a technical discussion about the potential Terror from within, we need to answer a few questions and remind you that the problem lies well within your ability to manage. Do you know what to look for? Do you have a mechanism to address breeches of safety or security? Are your employees properly screened during the hiring process? Is there a Workplace Violence Prevention Policy and Program and lastly, are employees receiving relevant training? If we acknowledge NO to any of these questions we have the ability to take corrective action NOW. I know how resource intensive the process can be, but you don’t have to go at it alone. Like the disgruntled employee who is “event driven” the Terrorist waits for the event. In both cases, they are the classic “sleepers” willing to hide their intentions until they are ready to act out. Linda Lockwood, PhD at the Metropolitan State College, Denver, Colorado reminds us that workplace violence is obviously a serious problem that must be better understood in order to prevent its occurrences. I ask that we consider the threat from within a bit more seriously by developing your security policy and plans to minimize your exposure.

    Protecting Your Company From Terrorsim From Within…

    In the article by Dr. Rovner, he writes that the Employee-Terrorist is “calculated” and will wait for the opportunity to strike, while using the employer to survive beyond the stipends provided by their terrorist group, the unwitting employer is the potential target depending on the type of business or government agency. But even if the companies are not specifically targeted says, Dr. Rovner, they are indirectly and unknowingly supporting Terrorist by providing a source of income. Like the Terrorist who awaits the call to action, the disgruntled employee is “event driven” by the circumstances. Both the “Terrorist” and the “Disgruntled Employee” share some other common opportunities as “employees”; they have access to the company and are familiar with the company secrets.

    The Potential Threat…

    Driving home a clear and evident example of the potential terrorist’s ability to penetrate even a secure environment, I am reminded of the British Daily Mirror Reporter, Ryan Parry who compromised the Buckingham Palace’s hiring and recruitment procedures by providing false credentials and gaining precarious access to the President of the United a

    Customer Service – What You Say Makes a Difference
    No doubt we have all heard by now of the statistic stating that what we say accounts for only 7% of our communication (body language accounting for 55% and tone of voice for 38%). Nevertheless, the way in which you express yourself can have a huge impact on your customer or whoever else you are talking to. These tips may help:1. Listen carefully to your own speech and start to notice, and then cut out, ‘crutch words’ – words which mean nothing, but which we commonly use as padding. Words like ‘basically’, ‘actually’, ‘you know’, ‘sort of’ and of course the dreaded ‘at the end of the day’!Not only are they incredibly irritating when used repeatedly, but they will make you sound unsure of your facts and unprofessional. You might find you slip into this habit when you’re feeling flustered or uncertain.2. Avoid expressions like ‘you must’, ‘you should’, ‘you have to’ when talking to the customer – they don’t have to do anything unless it’s take their business elsewhere!“If I receive your order by Friday, it ca
    a few questions and remind you that the problem lies well within your ability to manage. Do you know what to look for? Do you have a mechanism to address breeches of safety or security? Are your employees properly screened during the hiring process? Is there a Workplace Violence Prevention Policy and Program and lastly, are employees receiving relevant training? If we acknowledge NO to any of these questions we have the ability to take corrective action NOW. I know how resource intensive the process can be, but you don’t have to go at it alone. Like the disgruntled employee who is “event driven” the Terrorist waits for the event. In both cases, they are the classic “sleepers” willing to hide their intentions until they are ready to act out. Linda Lockwood, PhD at the Metropolitan State College, Denver, Colorado reminds us that workplace violence is obviously a serious problem that must be better understood in order to prevent its occurrences. I ask that we consider the threat from within a bit more seriously by developing your security policy and plans to minimize your exposure.

    Protecting Your Company From Terrorsim From Within…

    In the article by Dr. Rovner, he writes that the Employee-Terrorist is “calculated” and will wait for the opportunity to strike, while using the employer to survive beyond the stipends provided by their terrorist group, the unwitting employer is the potential target depending on the type of business or government agency. But even if the companies are not specifically targeted says, Dr. Rovner, they are indirectly and unknowingly supporting Terrorist by providing a source of income. Like the Terrorist who awaits the call to action, the disgruntled employee is “event driven” by the circumstances. Both the “Terrorist” and the “Disgruntled Employee” share some other common opportunities as “employees”; they have access to the company and are familiar with the company secrets.

    The Potential Threat…

    Driving home a clear and evident example of the potential terrorist’s ability to penetrate even a secure environment, I am reminded of the British Daily Mirror Reporter, Ryan Parry who compromised the Buckingham Palace’s hiring and recruitment procedures by providing false credentials and gaining precarious access to the President of the United a

    Scam Free Work At Home Jobs-The Shocking Truth
    What I am about to reveal to you may be alarming, but it has to be said. There are no such things as scam free work at home jobs unless you do your research! Well here is the thing, even when a website claims to be scam free, it's always a good idea for you to verify this claim by third party sources. Because honestly anyone can make this claim and produce fake evidence.I have personally been scammed several times. It was one of the reasons I started a work at home website. A while back ago I joined a company that claimed to be scam free. They even had a little logo claiming this. So I did not question it. I started to work for them and everything seemed great at first. They paid me on time and continued to give me raises. I felt so confident I even referred other people.But soon everything changed and the company failed to answer emails or pay on time. And there was no way for me to contact them except via email. I later learned that this company had a reputation that alluded me. Needless to say I lost money and was very an
    the article by Dr. Rovner, he writes that the Employee-Terrorist is “calculated” and will wait for the opportunity to strike, while using the employer to survive beyond the stipends provided by their terrorist group, the unwitting employer is the potential target depending on the type of business or government agency. But even if the companies are not specifically targeted says, Dr. Rovner, they are indirectly and unknowingly supporting Terrorist by providing a source of income. Like the Terrorist who awaits the call to action, the disgruntled employee is “event driven” by the circumstances. Both the “Terrorist” and the “Disgruntled Employee” share some other common opportunities as “employees”; they have access to the company and are familiar with the company secrets.

    The Potential Threat…

    Driving home a clear and evident example of the potential terrorist’s ability to penetrate even a secure environment, I am reminded of the British Daily Mirror Reporter, Ryan Parry who compromised the Buckingham Palace’s hiring and recruitment procedures by providing false credentials and gaining precarious access to the President of the United and his wife while staying at the palace. Even though the palace had an elaborate security system and employed the most stringent security measures to guarantee the safety of President Bush, Parry successfully breeched security by falsifying his references. According to security officials they were satisfied that both the security and criminal records check were robust and done correctly. The response may have satisfied some political end but didn’t answer the question of what type of employee background check was done to authenticate and validate the hiring during the screening process. Such access was a breach at the hiring phase when in all likelihood, the responsibility fell on the lonely shoulders of a lowly paid clerk who merely followed the checklist.

    5) What To Look For…?

    I believe the collaborative process of the Threat Assessment Team concept enhances the essentials and promotes shared awareness in the identification of the potential threatening applicant during the hiring process. The same collaborative process can be used to insure the right individual passes the hiring and recruitment process early on before permanent employment. Dr. Rovner says that companies, agencies and organizations can take preventive measures. He suggests that the Human Resource Department be a bit more aggressive during the hiring phases by instilling the essential skills of the investigator. Verification of all data at the hiring process is critical. He said, “One of the scariest things about the Terrorist is that they look just like you and me”. While psychologist have not developed a foolproof terrorist profile, he suggests that most Terrorists posses a number of the same traits. Tactfully worded questions during the interview process will alert the interviewer. Dr. Rovner further suggest that since the Terrorist possess common traits the use of properly designed questions will tell whether the applicant has most or all of the traits.

    He suggest they are:

    - Loners
    - Dissatisfied with their lives
    - Have low self-esteem
    - Are true believers
    - Are antisocial
    - Lack pity or remorse
    - Have grievances against our country and our allies
    - Are tremendously loyal to their terrorist group.

    Anyone intimately familiar with the Threat Assessment Process would quickly discern that some of the Terrorist’s traits and characteristics are common to the disgruntled employee. If you would like a copy of Dr. Rovner's article, please request if via email and I will send you a copy of along with contact information for Dr. Rovner.

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