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Actual for You - Agitators In The Office
Indian textile tradition is the world's oldest textile tradition. The origin of indian textile can be traced back to the days of indus valley civilisation. Rigveda, the earliest of the Veda contains the literary information about textiles and it refers to weaving. Ramayana and Mahabharata, the eminent Indian epics depict the existence of wide variety of fabrics in ancient India. These epics refer both to rich and stylized garment worn by the aristocrats and ordinary simple clothes worn by the common people. The fragments of cotton material originating from gujarat found in the egyptian tombs support that discovery. There are occasiona
Here is the key to the technique. If someone asks Rob for his opinion on s
You know - the decision you make when selecting a Merchant Account provider may be much more important than you think. Why? Because you will rely on their service many times a day, as you take in credit card payments for your business.The fees your merchant account provider charges, as a percentage of sales, will add up to tens of thousands, even hundreds of thousands of dollars, over the course of a few years!Bad or mediocre customer service can cost you many hours of nail-biting anxiety as you struggle to straighten out problems that may not even be your fault.Hidden fees can cut into your profits while early
Once people are talking, he jumps in or says something like, 'I could not help hearing what you were talking about.' Of course, he could help it. He made a point to hear. Nonetheless, he now expresses his opinion. Whatever the topic, he has an opinion.
His opinion is that things are a mess. He thinks things should be handled better. In fact, the company is going to the dogs. Why? Everyone - except him - is incompetent and does not know what he/she is doing. Adding, 'I have said this before but….' is a master touch.
Here is the key to the technique. If someone asks Rob for his opinion on so
INTRODUCTION TO HOW TRADITION STALLS IMPROVEMENTSIf It Ain't Broke, Don't Fix ItA motorist asks a farmer for a glass of water. The farmer obliges, using a hand pump to draw water from a well. The pump handle turns close to a board, and the farmer curses as he scrapes his knuckles against it.Motorist: Why not move that board? It serves no purpose.Farmer: It's been there since my father's time. If it was good enough for him, it is good enough for me.Aping Human BeingsImagine a cage containing five apes. In the cage, hang a banana on a string over some stairs. Before long, as the story goes, an a
Once people are talking, he jumps in or says something like, 'I could not help hearing what you were talking about.' Of course, he could help it. He made a point to hear. Nonetheless, he now expresses his opinion. Whatever the topic, he has an opinion.
His opinion is that things are a mess. He thinks things should be handled better. In fact, the company is going to the dogs. Why? Everyone - except him - is incompetent and does not know what he/she is doing. Adding, 'I have said this before but….' is a master touch.
Here is the key to the technique. If someone asks Rob for his opinion on s
I am about to reveal a business consultants trade secret. Most Business Plans don't work. Business Owners either produce a Plan themselves when they launch their business, or pay a consultant to write one for them, but it just ends up, unread and unloved on shelf in a cupboard covered in cobwebs and dust. If you knew that, would you hire that high price consultant? And can you see why its a trade secret?To make a Business Plan work in your business, you need a Business Management System to drive it. But if the consultant only has a 'Business Plan in a Box' that they want you to buy, because they make more money this way, don't
His opinion is that things are a mess. He thinks things should be handled better. In fact, the company is going to the dogs. Why? Everyone - except him - is incompetent and does not know what he/she is doing. Adding, 'I have said this before but….' is a master touch.
Here is the key to the technique. If someone asks Rob for his opinion on s
How important are staff to your business? That’s sort of a basic question, because everyone knows that without staff you can’t do your own job. But really, how important do we consider our staff? After all, they haven’t been to school as long as we have, they don’t know as much, they don’t make the money we do. Shouldn’t it be easy to replace them when we need to?It’s easy to fall into the trap of under-rating the importance of staff to a business; but it’s at least as bad to have the wrong staff in your organization. Who are the ‘wrong’ staff? Most of us would say those who don’t work hard, or take too many breaks, or don
Here is the key to the technique. If someone asks Rob for his opinion on s
INTRODUCTION TO HOW TRADITION STALLS IMPROVEMENTSIf It Ain't Broke, Don't Fix ItA motorist asks a farmer for a glass of water. The farmer obliges, using a hand pump to draw water from a well. The pump handle turns close to a board, and the farmer curses as he scrapes his knuckles against it.Motorist: Why not move that board? It serves no purpose.Farmer: It's been there since my father's time. If it was good enough for him, it is good enough for me.Aping Human BeingsImagine a cage containing five apes. In the cage, hang a banana on a string over some stairs. Before long, as the story goes, an a
Here is the key to the technique. If someone asks Rob for his opinion on something, he says, 'I have some strong opinions on this, but I want to hear your ideas first.' Notice he is clear about his having opinions - more than one - on the topic. No matter what the other person says, Rob is ready. He has managed to move back to a position from which to react to what others are saying. He is not one to let anyone get him out of position.
Management Tips:
Understanding the motivations of agitators is not too difficult if you look at their behavior and then ask yourself why they are behaving that way. More to the point, what do they get out of it? Their motivations are in the payoff or what they get.
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