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    Life After Med School
    Congratulations. Med school is finally in the past. You graduated with an MD and you’re ready for the next step: residency.After medical school, the average graduate spends two to eight years in residency. This is the time to further your training and eventually become licensed to practice. Now that you’ve chosen your specialty, here are some tips to get you through your postgraduate study.If you’re not sure about something, ask for help. One person can’t know everything and you don’t want to make a mistake. Take the time to ask for a second opinion.Have a good attitude. Working in the medical field is a high stress environment. Certain things have to be done immediately and snapping at other people adds to the tension. Everyone involved understands the urgency of their jobs, so try to add some ca
    leadership, acting on one at a time. In other words, you'll have five actionable value attributes that can help define the way you lead.

    For example, let's say that one of the leaders you described was Maximus, and you said his character included cheerfulness (that's a value!), dignity, honesty, generosity, candor, never complaining, and always being ready to forgive. You might choose "always being ready to forgive," but you could choose any one, or a combination, of the others.

    Make it actionable. In other words, think of someone in your leadership sphere whom you have a gripe with, someone you may have wronged or been wronged by, and take action. Seek out that person and "be ready to forgive." See what happens. Don't expect any particular outcome; simply manifest that single character trait and let what happens happen.

    Understand that I'm not saying you must "be ready to forgive". That's simply one example of how to turn a character trait into action. Choose any trait. Just be sure you described that trait, and that it's something you want to emulate. In this way, you'll begin manifesting character in your day-to-day leadership, and, equally important, you'll be conscious o

    Six Sigma Deployment in Smaller Organizations
    Six Sigma is not just for large multinational corporations. While there are difficulties inherent in implementing Six Sigma in a small company rather than a large business they can be overcome. Six Sigma can work in any size business because the nature of Six Sigma is dependent upon characteristics inherent in any business, not on the size of a business. Smaller organizations frequently are short on resources and expertise in change initiatives. However, they also have more flexible process flows, a shorter decision-making chain, and higher visibility of senior management. Smaller organizations can actually effectively establish Six Sigma faster than large businesses if deployment scope is correctly managed.Scope of DeploymentSix Sigma is designed for all-inclusive deployment across an organization. Howe
    We know character when we see it, but what exactly is it? How do we define it? What role does it play in our getting results as leaders? What role does character play in our careers?

    In this two part article, I'll explore these questions and give tips on using character to get results and build your career.

    A key function of character in leadership is to engender trust in people, and the function of their trust is to have them take action for results. Few leaders come to grips with the challenges of character and so miss great job and career opportunities.

    Let's start with its root, which comes from a Greek word, "kharakter", a chisel or marking instrument for metal or stone.

    Our character, then, is our mark engraved into something enduring. We can mold mannerisms, but we must chisel our character. Of course, we don't carry around a stone or a sheet of metal marked with our "character". The enduring thing is the aggregate of the traits and features that form our apparent individual nature.

    "Apparent" is the operative word. Our character exists not only in and of itself, but also as an appearance to others. The fact that character exists both in us and in the minds of other people holds a powerful leadership lesson.

    To begin to understand what character is all about in leadership, describe five of the best leaders in history. Then, list three to five character traits that made each one the best. Describe five of the worst leaders in history, and list three to five character traits that made each one the worst.

    Now make the same lists for the people in your industry and your own organization. Did you learn something new about leadership and character? What did you learn?

    I emphasize new because, in identifying elements that compose character, we come to understand the thinking processes that help us form character judgments. Because we commonly make snap judgments about people, we must be aware of how and why we make those judgments, so we can clarify and make better use of them in our leadership.

    The ultimate character we must be concerned with, of course, is our own. Our character influences our leadership, and through our leadership, our careers. Few leaders make the connection between career and character in this way, let alone do something about it. Your doing so will give you a tremendous advantage in your career.

    We know that it's much harder to see our own character than for us to see the character of others. At this point, however, it's unnecessary to try to understand what your character actually is. You need only realize that, for purposes of leadership, your character is forged in values and manifested in relationships.

    Values are the qualities that spur action. Moreover, values are tied to emotions. We feel strongly about the values we hold and look to others to hold, and because of such feelings, we're usually acting on our values in one way or another.

    Look at the character of the leaders you described. You probably described values — or lack of them.

    (Whenever I ask people to describe a specific leader, they invariably cite values as the main elements.)

    Which values did you admire in the leaders you chose? These might include, honesty, integrity, persistence, compassion, wisdom, simplicity, sincerity. To help you do this, read the introduction to Marcus Aurelius' Meditations, in which the stoic philosopher and Roman emperor (AD 121–180) describes the character of the people who influenced his own character. His description of Maximus illustrates my meaning:

    "From Maximus I learned self-government, and not to be led aside by anything; and cheerfulness in all circumstances, as well as in illness; and a just admixture in the moral character of sweetness and dignity, and to do what was set before me without complaining. I observed that everybody believed that he thought as he spoke, and that in all that he did he never had any bad intention; and he never showed amazement and surprise, and was never in a hurry, and never put off doing a thing, nor was perplexed nor dejected, nor did he ever laugh to disguise his vexation, nor, on the other hand, was he ever passionate or suspicious. He was accustomed to do acts of beneficence, and was ready to forgive, and was free from all falsehood; and he presented the appearance of a man who could not be diverted from right rather than of a man who has been improved. No man could ever think that he was despised by Maximus, or ever venture to think himself a better man. He had also the art of being humorous in an agreeable way". — The Meditations of Marcus Aurelius (Shambhala Publications) Choose five character values that you particularly admired in the leaders you described. Then make those values into triggers for action in your leadership, acting on one at a time. In other words, you'll have five actionable value attributes that can help define the way you lead.

    For example, let's say that one of the leaders you described was Maximus, and you said his character included cheerfulness (that's a value!), dignity, honesty, generosity, candor, never complaining, and always being ready to forgive. You might choose "always being ready to forgive," but you could choose any one, or a combination, of the others.

    Make it actionable. In other words, think of someone in your leadership sphere whom you have a gripe with, someone you may have wronged or been wronged by, and take action. Seek out that person and "be ready to forgive." See what happens. Don't expect any particular outcome; simply manifest that single character trait and let what happens happen.

    Understand that I'm not saying you must "be ready to forgive". That's simply one example of how to turn a character trait into action. Choose any trait. Just be sure you described that trait, and that it's something you want to emulate. In this way, you'll begin manifesting character in your day-to-day leadership, and, equally important, you'll be conscious of

    Always Do the Right Thing
    How often do you find yourself in the situation where you're asking yourself: * Why am I doing this? * Why did I agree to this? * I'm not getting paid for this, so why should I bother going “whole hog”? I'll just do enough to get by - or * Forget it; I can’t get it all done - I'll just forget about it!Even more importantly (and more stressful), how many times have you had to pick up the slack for someone else who has apparently made the decision NOT to do something they promised to do, but hasn’t informed others of that decision? Whether we’re sitting on a Board, serving on a committee, or simply doing a favor, someone is counting on us to do what we promise. If we don’t, we cause added stress for everyone else involved.I’ve noticed that I am obligated to pick up the slack for m
    of other people holds a powerful leadership lesson.

    To begin to understand what character is all about in leadership, describe five of the best leaders in history. Then, list three to five character traits that made each one the best. Describe five of the worst leaders in history, and list three to five character traits that made each one the worst.

    Now make the same lists for the people in your industry and your own organization. Did you learn something new about leadership and character? What did you learn?

    I emphasize new because, in identifying elements that compose character, we come to understand the thinking processes that help us form character judgments. Because we commonly make snap judgments about people, we must be aware of how and why we make those judgments, so we can clarify and make better use of them in our leadership.

    The ultimate character we must be concerned with, of course, is our own. Our character influences our leadership, and through our leadership, our careers. Few leaders make the connection between career and character in this way, let alone do something about it. Your doing so will give you a tremendous advantage in your career.

    We know that it's much harder to see our own character than for us to see the character of others. At this point, however, it's unnecessary to try to understand what your character actually is. You need only realize that, for purposes of leadership, your character is forged in values and manifested in relationships.

    Values are the qualities that spur action. Moreover, values are tied to emotions. We feel strongly about the values we hold and look to others to hold, and because of such feelings, we're usually acting on our values in one way or another.

    Look at the character of the leaders you described. You probably described values — or lack of them.

    (Whenever I ask people to describe a specific leader, they invariably cite values as the main elements.)

    Which values did you admire in the leaders you chose? These might include, honesty, integrity, persistence, compassion, wisdom, simplicity, sincerity. To help you do this, read the introduction to Marcus Aurelius' Meditations, in which the stoic philosopher and Roman emperor (AD 121–180) describes the character of the people who influenced his own character. His description of Maximus illustrates my meaning:

    "From Maximus I learned self-government, and not to be led aside by anything; and cheerfulness in all circumstances, as well as in illness; and a just admixture in the moral character of sweetness and dignity, and to do what was set before me without complaining. I observed that everybody believed that he thought as he spoke, and that in all that he did he never had any bad intention; and he never showed amazement and surprise, and was never in a hurry, and never put off doing a thing, nor was perplexed nor dejected, nor did he ever laugh to disguise his vexation, nor, on the other hand, was he ever passionate or suspicious. He was accustomed to do acts of beneficence, and was ready to forgive, and was free from all falsehood; and he presented the appearance of a man who could not be diverted from right rather than of a man who has been improved. No man could ever think that he was despised by Maximus, or ever venture to think himself a better man. He had also the art of being humorous in an agreeable way". — The Meditations of Marcus Aurelius (Shambhala Publications) Choose five character values that you particularly admired in the leaders you described. Then make those values into triggers for action in your leadership, acting on one at a time. In other words, you'll have five actionable value attributes that can help define the way you lead.

    For example, let's say that one of the leaders you described was Maximus, and you said his character included cheerfulness (that's a value!), dignity, honesty, generosity, candor, never complaining, and always being ready to forgive. You might choose "always being ready to forgive," but you could choose any one, or a combination, of the others.

    Make it actionable. In other words, think of someone in your leadership sphere whom you have a gripe with, someone you may have wronged or been wronged by, and take action. Seek out that person and "be ready to forgive." See what happens. Don't expect any particular outcome; simply manifest that single character trait and let what happens happen.

    Understand that I'm not saying you must "be ready to forgive". That's simply one example of how to turn a character trait into action. Choose any trait. Just be sure you described that trait, and that it's something you want to emulate. In this way, you'll begin manifesting character in your day-to-day leadership, and, equally important, you'll be conscious o

    Create a Magic Connection with Clients, Leads, and Business Associates -- Part II
    Part I of this article explored how Neuro-linguistic Programming (NLP) pinpoints ways to gain instant rapport with clients, leads, and business associates, and more specifically, how we can use physiology, matching and mirroring to create instant magic communication.Part II examines how NLP uses tonality and words to establish rapport.TONALITYWhile physiology accounts for 55% of communication among humans, tonality accounts for 38%. Most people have had the experience of someone saying, “I’m fine. Nothing’s wrong.” While the words on the page seem to indicate that this person doesn’t have a problem, the tone used speaks louder than the words. Without tone the words suggest that the speaker doesn’t have a problem. Consider irony and sarcasm; both are communicated through tonality. If a person says,
    that it's much harder to see our own character than for us to see the character of others. At this point, however, it's unnecessary to try to understand what your character actually is. You need only realize that, for purposes of leadership, your character is forged in values and manifested in relationships.

    Values are the qualities that spur action. Moreover, values are tied to emotions. We feel strongly about the values we hold and look to others to hold, and because of such feelings, we're usually acting on our values in one way or another.

    Look at the character of the leaders you described. You probably described values — or lack of them.

    (Whenever I ask people to describe a specific leader, they invariably cite values as the main elements.)

    Which values did you admire in the leaders you chose? These might include, honesty, integrity, persistence, compassion, wisdom, simplicity, sincerity. To help you do this, read the introduction to Marcus Aurelius' Meditations, in which the stoic philosopher and Roman emperor (AD 121–180) describes the character of the people who influenced his own character. His description of Maximus illustrates my meaning:

    "From Maximus I learned self-government, and not to be led aside by anything; and cheerfulness in all circumstances, as well as in illness; and a just admixture in the moral character of sweetness and dignity, and to do what was set before me without complaining. I observed that everybody believed that he thought as he spoke, and that in all that he did he never had any bad intention; and he never showed amazement and surprise, and was never in a hurry, and never put off doing a thing, nor was perplexed nor dejected, nor did he ever laugh to disguise his vexation, nor, on the other hand, was he ever passionate or suspicious. He was accustomed to do acts of beneficence, and was ready to forgive, and was free from all falsehood; and he presented the appearance of a man who could not be diverted from right rather than of a man who has been improved. No man could ever think that he was despised by Maximus, or ever venture to think himself a better man. He had also the art of being humorous in an agreeable way". — The Meditations of Marcus Aurelius (Shambhala Publications) Choose five character values that you particularly admired in the leaders you described. Then make those values into triggers for action in your leadership, acting on one at a time. In other words, you'll have five actionable value attributes that can help define the way you lead.

    For example, let's say that one of the leaders you described was Maximus, and you said his character included cheerfulness (that's a value!), dignity, honesty, generosity, candor, never complaining, and always being ready to forgive. You might choose "always being ready to forgive," but you could choose any one, or a combination, of the others.

    Make it actionable. In other words, think of someone in your leadership sphere whom you have a gripe with, someone you may have wronged or been wronged by, and take action. Seek out that person and "be ready to forgive." See what happens. Don't expect any particular outcome; simply manifest that single character trait and let what happens happen.

    Understand that I'm not saying you must "be ready to forgive". That's simply one example of how to turn a character trait into action. Choose any trait. Just be sure you described that trait, and that it's something you want to emulate. In this way, you'll begin manifesting character in your day-to-day leadership, and, equally important, you'll be conscious o

    How To Gear Up Your Network
    The art of Networking is a key ability for any type of entrepreneur. Networking can bring you important information as well as give others important information about you. As an aspiring or current business owner, networking should be an area of interest of prime importance to you and the future of you business. For those of us working via the internet only, the concept of networking becomes at the same time daunting and almost hilariously easy. Just point and click. You can even get software to help you contact people you want to network with. Personally I like to do most things manually, to get a feel for the project at hand.If you don’t understand why networking is so important to business survival, then I suggest you do some research. You will be amazed at the potential inherent in the simple act of
    learned self-government, and not to be led aside by anything; and cheerfulness in all circumstances, as well as in illness; and a just admixture in the moral character of sweetness and dignity, and to do what was set before me without complaining. I observed that everybody believed that he thought as he spoke, and that in all that he did he never had any bad intention; and he never showed amazement and surprise, and was never in a hurry, and never put off doing a thing, nor was perplexed nor dejected, nor did he ever laugh to disguise his vexation, nor, on the other hand, was he ever passionate or suspicious. He was accustomed to do acts of beneficence, and was ready to forgive, and was free from all falsehood; and he presented the appearance of a man who could not be diverted from right rather than of a man who has been improved. No man could ever think that he was despised by Maximus, or ever venture to think himself a better man. He had also the art of being humorous in an agreeable way". — The Meditations of Marcus Aurelius (Shambhala Publications) Choose five character values that you particularly admired in the leaders you described. Then make those values into triggers for action in your leadership, acting on one at a time. In other words, you'll have five actionable value attributes that can help define the way you lead.

    For example, let's say that one of the leaders you described was Maximus, and you said his character included cheerfulness (that's a value!), dignity, honesty, generosity, candor, never complaining, and always being ready to forgive. You might choose "always being ready to forgive," but you could choose any one, or a combination, of the others.

    Make it actionable. In other words, think of someone in your leadership sphere whom you have a gripe with, someone you may have wronged or been wronged by, and take action. Seek out that person and "be ready to forgive." See what happens. Don't expect any particular outcome; simply manifest that single character trait and let what happens happen.

    Understand that I'm not saying you must "be ready to forgive". That's simply one example of how to turn a character trait into action. Choose any trait. Just be sure you described that trait, and that it's something you want to emulate. In this way, you'll begin manifesting character in your day-to-day leadership, and, equally important, you'll be conscious o

    Measure TQM Success - Baldrige Assessment Case Study for Category 4 Information and Analysis
    In my previous article entitled: Market and Customer focus - Baldrige Assessment Case Studies for Category 3, I shared about common assessment findings of several companies being assessed by a group of trained and experienced assessors. In this article, I will provide similar findings but on Information and Analysis, of the Baldrige Criteria. It is provided in the form of case studies which include Criteria summary as described in year 2001 Baldrige Criteria, assessment findings in terms of Strengths and Area for Improvements.There are seven categories in the Baldrige Criteria. In this article, I will deal with the bold categories listed below:-Leadership | Strategic Planning | Customer and Market Focus | Information and Analysis | Human Resource Focus | Process Management |
    leadership, acting on one at a time. In other words, you'll have five actionable value attributes that can help define the way you lead.

    For example, let's say that one of the leaders you described was Maximus, and you said his character included cheerfulness (that's a value!), dignity, honesty, generosity, candor, never complaining, and always being ready to forgive. You might choose "always being ready to forgive," but you could choose any one, or a combination, of the others.

    Make it actionable. In other words, think of someone in your leadership sphere whom you have a gripe with, someone you may have wronged or been wronged by, and take action. Seek out that person and "be ready to forgive." See what happens. Don't expect any particular outcome; simply manifest that single character trait and let what happens happen.

    Understand that I'm not saying you must "be ready to forgive". That's simply one example of how to turn a character trait into action. Choose any trait. Just be sure you described that trait, and that it's something you want to emulate. In this way, you'll begin manifesting character in your day-to-day leadership, and, equally important, you'll be conscious of that manifestation — which the vast majority of leaders aren't.

    In Part Two, I'll show you how to get results through the development of your character.

    2005 © The Filson Leadership Group, Inc. All rights reserved.

    PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.com

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