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    Are You Living Your Career Dreams?
    Inherent within the human spirit is a desire for fulfillment, a longing to carry out our creative aspirations by reaching new heights of accomplishment. Yet often the yearning for fulfillment can be suppressed by fear and apprehension. Perhaps we aren’t feeling good enough, smart enough or able enough to pursue and fulfill our dreams.Uncover Your True Passion!If you are considering a change in your career direction or wish to enhance your business
    showed me he cared. It taught me more about leadership than all the degrees and diplomas hanging on my wall. It confirmed the truth of the old military saying, “If you take care of your troops, your troops will take care of you.” It’s still true today, no matter what kind of business you are in.

    The older I get and the more I see rein

    How to Inject More Approachability into Your Dental Practice
    Last week I spoke to the Greater St. Louis Dental Society. My session was filled with primarily hygienists, receptionists and chair-side assistants.We explored something I call The OING Model.Oing represents four types of encounters between employees and patients, each of which is an opportunity to inject (no pun intended) a little more of your personality into each encounter.About 160 people filled out index cards with potential li
    One morning at the airport, I overheard an employee talking about her new boss. “He’s a nice guy,” she said. “He makes me feel good about working here.”

    Like many employees, this young woman is more influenced by her boss’s “soft” skills than his technical skills. His interpersonal skills were what mattered most: including his ability to communicate, motivate and showing genuine concern. These interpersonal traits influence people to decide to quit or stay. When a manager lacks these skills, or actively cultivates their hard-edged opposite, workers who have choices will jump ship or lower their productivity.

    I experienced this myself when I went into the military service right after college. My boss was a special person—a great boss. An experienced veteran and a former Special Forces medic, he was the type of person who always put the needs of others before his own.

    One night I pulled duty that required me to stay up all night on New Year’s Eve. It was a night that seemed it would never end. I was tired and miserable. Saturday morning, when I still had several more hours to go, the phone rang. It was Joe, my boss. He asked if I had plans for lunch and that his wife had made something and wanted to bring it over to me. While I don’t remember what food they brought over, it was a meal I never forgot.

    That one small act of kindness showed me he cared. It taught me more about leadership than all the degrees and diplomas hanging on my wall. It confirmed the truth of the old military saying, “If you take care of your troops, your troops will take care of you.” It’s still true today, no matter what kind of business you are in.

    The older I get and the more I see reinf

    Top Sales Career For Women
    If you are a woman and looking for a career in sales then you’re not alone. Over the last couple of decades, lots of women have ventured into what was once men’s work. In fact, a recent survey by the sales sector has revealed that women have seemingly performed better than men when it comes to sales. This is highly controversial. Therefore, let’s have a look into why a sales career is being so lucrative for women of late.Why a sales job??There is
    o communicate, motivate and showing genuine concern. These interpersonal traits influence people to decide to quit or stay. When a manager lacks these skills, or actively cultivates their hard-edged opposite, workers who have choices will jump ship or lower their productivity.

    I experienced this myself when I went into the military service right after college. My boss was a special person—a great boss. An experienced veteran and a former Special Forces medic, he was the type of person who always put the needs of others before his own.

    One night I pulled duty that required me to stay up all night on New Year’s Eve. It was a night that seemed it would never end. I was tired and miserable. Saturday morning, when I still had several more hours to go, the phone rang. It was Joe, my boss. He asked if I had plans for lunch and that his wife had made something and wanted to bring it over to me. While I don’t remember what food they brought over, it was a meal I never forgot.

    That one small act of kindness showed me he cared. It taught me more about leadership than all the degrees and diplomas hanging on my wall. It confirmed the truth of the old military saying, “If you take care of your troops, your troops will take care of you.” It’s still true today, no matter what kind of business you are in.

    The older I get and the more I see rein

    Moving the Needle on Employee Engagement and Commitment
    When it comes to employee engagement and commitment to an organization, most companies would agree that they ‘have some, want more.’ Why? These companies have come to recognize that their organization’s long-term success relies on employee performance, which is directly impacted by the level of employee engagement and commitment to an organization.How is employee engagement and commitment defined? According to a 2003 report by Towers Perrin, it is define
    ice right after college. My boss was a special person—a great boss. An experienced veteran and a former Special Forces medic, he was the type of person who always put the needs of others before his own.

    One night I pulled duty that required me to stay up all night on New Year’s Eve. It was a night that seemed it would never end. I was tired and miserable. Saturday morning, when I still had several more hours to go, the phone rang. It was Joe, my boss. He asked if I had plans for lunch and that his wife had made something and wanted to bring it over to me. While I don’t remember what food they brought over, it was a meal I never forgot.

    That one small act of kindness showed me he cared. It taught me more about leadership than all the degrees and diplomas hanging on my wall. It confirmed the truth of the old military saying, “If you take care of your troops, your troops will take care of you.” It’s still true today, no matter what kind of business you are in.

    The older I get and the more I see rein

    The Four Myths of Crisis Management
    All business managers have been warned against operating in an environment of crisis management. To be a more effective manager and leader, you’ll want to know that there are prevalent beliefs about crisis management that need to be understood and discounted. To allow us to examine beliefs that have been assumed for many years, I’ve described these prevailing ideas as the myths of crisis management in the text that follows.Management in the modern orga
    ired and miserable. Saturday morning, when I still had several more hours to go, the phone rang. It was Joe, my boss. He asked if I had plans for lunch and that his wife had made something and wanted to bring it over to me. While I don’t remember what food they brought over, it was a meal I never forgot.

    That one small act of kindness showed me he cared. It taught me more about leadership than all the degrees and diplomas hanging on my wall. It confirmed the truth of the old military saying, “If you take care of your troops, your troops will take care of you.” It’s still true today, no matter what kind of business you are in.

    The older I get and the more I see rein

    Conflicts of Interest at the FTC
    The Federal Trade Commission has set forth an agenda to revamp the Franchise Rule. Actually not revamp and get rid of the unnecessary over regulation and over disclosure, but to re-define it and pile on more minutia. The Federal Trade Commission ought to re-consider all these potential rule changes and advise from attorneys in the industry because such comments and advise are self serving and do not help consumers. Attorney firms might hire Federal Trade Commis
    showed me he cared. It taught me more about leadership than all the degrees and diplomas hanging on my wall. It confirmed the truth of the old military saying, “If you take care of your troops, your troops will take care of you.” It’s still true today, no matter what kind of business you are in.

    The older I get and the more I see reinforces that leadership techniques and fads change with the times, but caring about individuals holds constant. Caring for people can’t be faked or replaced.

    On the other hand, no manager should be a pushover. A caring manager must also be respected. He or she must be able to generate results.

    Soon after my boss treated me to that special meal, he gave me the worst chewing out I’d ever had. I deserved it and did something to deserve it. It hurt more—and made a deeper impression on me—because of the respect I had for him. When you respect someone, you always value what he or she has to say.

    Businesses that do a good job selecting, training, and developing their managers will enjoy higher productivity and lower turnover. While it’s hard to measure the impact soft skills have on productivity, I strongly believe an employee who feels good about working for a company or a boss will want to contribute much more than the minimum acceptable level.

    In the years I led people, I never met an “average” worker—only people I saw the potential to become much better. I think it was General Omar Bradley who said, “There are no such thing as bad soldiers, only bad leaders.” Sure--the workplace has its share of problematic and difficult to manage individuals. There are many bad managers. But what I notice is good managers are able to transform diffi

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