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    Musings on the Restaurant Business
    Did you know restaurant services in the US is a $430 Billion per year industry? I didn’t.Common sense would suggest that good restaurants be placed in high-income areas such as Silicon Valley. Why then does PaloAlto - Menlo Park - Los Altos have so little to offer? After all,
    thing about it. Internet in this case.

    But the more you are dealing with growth and the more people you are to direct, the more you must KNOW how to manage - - the knowledge.

    The knowledge management function as described here is allocated with the generalis

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    Is knowledge management much to do about the dichotomy between the generalist and the specialist.

    “The process of Knowledge Management or KM incorporates the desire to expand our range of inquiry with the need to simplify our decisions.” (Wikipedia).

    Simplifying our decisions. We are to decide over more and more disciplines. That is a fact.

    Take for example Internet. Below are sumerized six out of the twenty-four categories at ezinearticles dedicated to the subject:

    • Blogging-RSS
    • Affiliate-Revenue
    • Security
    • Podcasting
    • SEO
    • PPC-Advertising
    So there are twenty-four categories and each category probably will have its expert. The main expert on the topic. Then you will have authors who will write more about all of the areas.

    Now you are managing a company where ten out of the twenty-four expertises are needed in the daily operation. How much should you know as a manager or even as an entrepreneur? You will most certainly not start a business if you do not know the first thing about it. Internet in this case.

    But the more you are dealing with growth and the more people you are to direct, the more you must KNOW how to manage - - the knowledge.

    The knowledge management function as described here is allocated with the generalist

    Customer Service Speaker Says Clear Ground Rules Promote Better Relationships
    If there’s one thing that drives me bats, it’s courting a prospect, writing and submitting a proposal, and then not being able to get the person on the phone or to respond to an email in a timely manner.Yes, they’re being rude, but I suppose they think it’s their prerogative;
    Simplifying our decisions. We are to decide over more and more disciplines. That is a fact.

    Take for example Internet. Below are sumerized six out of the twenty-four categories at ezinearticles dedicated to the subject:

    • Blogging-RSS
    • Affiliate-Revenue
    • Security
    • Podcasting
    • SEO
    • PPC-Advertising
    So there are twenty-four categories and each category probably will have its expert. The main expert on the topic. Then you will have authors who will write more about all of the areas.

    Now you are managing a company where ten out of the twenty-four expertises are needed in the daily operation. How much should you know as a manager or even as an entrepreneur? You will most certainly not start a business if you do not know the first thing about it. Internet in this case.

    But the more you are dealing with growth and the more people you are to direct, the more you must KNOW how to manage - - the knowledge.

    The knowledge management function as described here is allocated with the generalis

    Leadership on the Brink
    THE PROBLEM SITUATIONImagine you are the chief operating officer (COO) of a mid-sized corporation, say with 2,000 employees. Your company manufactures commodities like cables for cars. It’s headquartered in Hong Kong, but has factories in two different provinces in China, one
    venue
  • Security
  • Podcasting
  • SEO
  • PPC-Advertising
  • So there are twenty-four categories and each category probably will have its expert. The main expert on the topic. Then you will have authors who will write more about all of the areas.

    Now you are managing a company where ten out of the twenty-four expertises are needed in the daily operation. How much should you know as a manager or even as an entrepreneur? You will most certainly not start a business if you do not know the first thing about it. Internet in this case.

    But the more you are dealing with growth and the more people you are to direct, the more you must KNOW how to manage - - the knowledge.

    The knowledge management function as described here is allocated with the generalis

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    of the areas.

    Now you are managing a company where ten out of the twenty-four expertises are needed in the daily operation. How much should you know as a manager or even as an entrepreneur? You will most certainly not start a business if you do not know the first thing about it. Internet in this case.

    But the more you are dealing with growth and the more people you are to direct, the more you must KNOW how to manage - - the knowledge.

    The knowledge management function as described here is allocated with the generalis

    Name That Customer Service Breakdown: Is It A Listening Problem or a Memory Problem?
    Harry Lorayne and Jerry Lucas, the former basketball star, teamed up years ago and wrote a sensational little self-help manual: THE MEMORY BOOK.You might have seen these two appearing on “The Tonight Show.” Their “act” consisted of simply memorizing and then repeating in order
    thing about it. Internet in this case.

    But the more you are dealing with growth and the more people you are to direct, the more you must KNOW how to manage - - the knowledge.

    The knowledge management function as described here is allocated with the generalist. He or she should know just enough to manage the knowledge of the others in the process.

    It is the challenge to concentrate on what you need to know, rather than first trying to know it yourself. (This happens a lot however, and that is not strange if you think about it; you want to KNOW where you are...)

    For example. Each expert will not only know through (to a certain dept) a specific topic, he or she will also have a certain approach in gathering this knowledge. You can think of someone who needs to examine in dept a certain topic itself, where the same kind of expert would more easily trust on the hint of another guru in the area.

    Even amongst specialists there is a big variation in the organizing approach. As a manager you should focus on the process and on matching the different (individual) approaches. Without interfering with the knowledge of the individuals.

    © 2005 Hans Bool

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