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  • Actual for You - Three Ways to Improve the Way You Talk to People Who Work for You about their Performance

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    almost naturally, do the less effective thing unless you make a conscious effort.

    I suggest that you rehearse your opening. That will help you put the

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    Talking to people who work for you about their performance is one of the most difficult tasks in the workplace. But, there are three quick changes to the way they talk about other people's behavior/performance that will dramatically improve the odds of a successful outcome.

    First, put the description of behavior you're talking about ahead of the reason why you're having the conversation. That keeps those emotional protective shields from going up and blocking real communication.

    This is hard to do, because most of our parents, early bosses, and role models did it just the opposite way. That means that you will, almost naturally, do the less effective thing unless you make a conscious effort.

    I suggest that you rehearse your opening. That will help you put the

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    they talk about other people's behavior/performance that will dramatically improve the odds of a successful outcome.

    First, put the description of behavior you're talking about ahead of the reason why you're having the conversation. That keeps those emotional protective shields from going up and blocking real communication.

    This is hard to do, because most of our parents, early bosses, and role models did it just the opposite way. That means that you will, almost naturally, do the less effective thing unless you make a conscious effort.

    I suggest that you rehearse your opening. That will help you put the

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    ior you're talking about ahead of the reason why you're having the conversation. That keeps those emotional protective shields from going up and blocking real communication.

    This is hard to do, because most of our parents, early bosses, and role models did it just the opposite way. That means that you will, almost naturally, do the less effective thing unless you make a conscious effort.

    I suggest that you rehearse your opening. That will help you put the

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    l communication.

    This is hard to do, because most of our parents, early bosses, and role models did it just the opposite way. That means that you will, almost naturally, do the less effective thing unless you make a conscious effort.

    I suggest that you rehearse your opening. That will help you put the

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    almost naturally, do the less effective thing unless you make a conscious effort.

    I suggest that you rehearse your opening. That will help you put the behavior ahead of the reason for chatting. You'll probably have to practice the change, too.

    Describe behavior the Joe Friday way. Just the facts. Drain off the adjectives. Then follow the description of behavior with a brief description of why that behavior matters.

    Behavior is what people say and what people do. Nothing else. You need to describe behavior, which you may have witnessed, or which may be verified.

    Do not, ever, use the words "attitude" or "always." Limit your discussion to observable behavior. Be specific about what happened and when.

    Finally, once you've had your say, shut up. W

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