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    Customer Service in Auto Detailing Discussed
    The business of automotive detailing is alive and well and there is no doubt about that. Americans love their cars and some more than their own kids or family. Generally one’s car is the second largest investment they will make and they will wish to keep it up and protect it. What a better way than to protect the paint and have it professionally cleaned and detailed? Well as a retired businessman of 27 years in the industry that works for me and I am perfectly okay with that concept and have learned a lot about customer service.Customer service is essential in the auto detailing business and it starts before the job, as you must explain to the customer what you can and cannot do to help their car. Some times large scratches down to the metal cannot be repaired by simple detailing and that must be explained to eliminate false expect
    . Having these research outputs available, business capabilities will be enhanced with regards to scaleable business venture creation, business incubation, commercialisation of technologies, appropriate business competition and sustainable growth strategies, development of practical business solutions and the effective utilisation of venture support mechanisms within the Southern African context to those that desire to start-up and sustain their own businesses.

    The International Business Case Study Centre and the Centre for New Venture Creation will initially focus on two extremes of business creation ventures, namely:

    · Those business ventures that can be classified as high growth ventures, characterised by radical innovations and disruptive technologies.

    · Those business ventures than can be classified as low growth ventures in the survivalist economy.

    3. Research on

    Network Marketing As A Tool To Create Wealth
    Do you have the qualities to promote products or services through personal referrals? What you need for this is empathy, a reasonably good knowledge of the world wide web. You should know how to surf the net meaningfully and effectively to extract financial benefit from it and the sense to identify the winning products or services for which there is a demand in the virtual world. Remember the world is virtual but there are real people behind it and real money to make here if you are ready to invest money and time for this. You don't need tons of money for this ( you would have to invest around say USD $ 10 to 30 per month ) although the time factor is a demanding one.I am personally won over by a particular business proposition from one of the top 10 internet companies where you have to spend around USD $ 300 per year. It is not possible
    Introduction

    Knowledge is the key resource that forms the institutional basis of the post-industrial economy and society. It should be empasized that it is institutions of higher education that give tangible expression to this argument by acting as catalysts for knowledge and research-driven economic growth as well as well-being enhancement. All this finds embodiment within a new techno-academic paradigm in which the academic knowledge base is center stage as a determinant of industrial change, economic growth and general well-being. Therefore, higher education institutions should not be viewed as a regional or national resource, but rather as a node in an increasingly seamless knowledge base, which has a progressively larger interface with the knowledge-driven global economy.

    Purpose

    The aim of this paper is to propose a research framework for entrepreneurship and innovation suitable for a developing country enabling it to become both a producer and a consumer of innovative entrepreneurial information packages. The information products are designed to facilitate business development, and sustainable business practices, packaged to support entrepreneurial ventures in distinct epistemic cultural settings for use by multiple participants in the entrepreneurial system. The proposal is based upon a model applied at Tshwane University of Technology in South Africa.

    A proposed R&D Framework

    A centralised R&D focus and strategic aim is essential if Institutions of Higher Education want to act as a node in an increasingly seamless knowledge base economy. A typical vision could be to research and develop innovation business venture protocols and prototypes in the fields of business clustering, business development and management of innovation appropriate for specific regional environments in Southern Africa to be used by entrepreneurs, policy makers, and institutions of learning. The research domain could then be divided into mainstreams, culminating in specific value added outputs. The entrepreneurship and innovation outputs should typically been information products that are considered to be prerequisites for successful and sustainable entrepreneurial ventures and processes as well as for the effective management of innovation.

    The second requirement is the formulation and establishment of the R&D parameters, which defines the boundaries or scope of permissible R&D conduct. The parameters can for example easily be defined in terms of three strategic parameters, namely:

    1. To firstly conduct research on business clustering commonalities (networks) in order to enhance the competitive basis of firms in the Southern African market place through a process of sharing information, grouping of resources and outputs, as well as sharing of factors of production; secondly, on business clustering formation and causes for these formations in order to understand opportunities and constraints in specific clusters and lastly, the development business clustering algorithms in order to simulate specific business models and business environments.

    2. Researchers will contribute to the International Business Case Study Centre and to the Centre for New Venture Creation, which will serve as business development learning environments for entrepreneurs, other researchers, students and policy makers. Research will focus on business best practices, successful new venture creation, technological entrepreneurship, growth indicators, research and innovation of key business development benchmarks and entrepreneurial training methodologies. Having these research outputs available, business capabilities will be enhanced with regards to scaleable business venture creation, business incubation, commercialisation of technologies, appropriate business competition and sustainable growth strategies, development of practical business solutions and the effective utilisation of venture support mechanisms within the Southern African context to those that desire to start-up and sustain their own businesses.

    The International Business Case Study Centre and the Centre for New Venture Creation will initially focus on two extremes of business creation ventures, namely:

    · Those business ventures that can be classified as high growth ventures, characterised by radical innovations and disruptive technologies.

    · Those business ventures than can be classified as low growth ventures in the survivalist economy.

    3. Research on

    Entrepreneurs– Got A Great Business And Want To Capitalize As Quickly As Possible? Exit Strategies
    Many business owners either with a new or established business are seeking to capitalize on their hard work and move onto other things. Some entrepreneurs are seeking capital from angel investors and need to provide suitable exit strategies within their business plans.Please remember that venture capitalists are seeking high returns in exchange for their high risk investment. Many of them expect your company to go public within a short time frame.Angel investors are not so concerned with you going public, but are still looking for a quick and high rate of return on their investment. They are not as sophisticated as venture capitalists or institutional investors and are more likely to wish to be in your business.Here are a few ideas for you.If you have no investors and merely wish to exit yourself from your bu
    on suitable for a developing country enabling it to become both a producer and a consumer of innovative entrepreneurial information packages. The information products are designed to facilitate business development, and sustainable business practices, packaged to support entrepreneurial ventures in distinct epistemic cultural settings for use by multiple participants in the entrepreneurial system. The proposal is based upon a model applied at Tshwane University of Technology in South Africa.

    A proposed R&D Framework

    A centralised R&D focus and strategic aim is essential if Institutions of Higher Education want to act as a node in an increasingly seamless knowledge base economy. A typical vision could be to research and develop innovation business venture protocols and prototypes in the fields of business clustering, business development and management of innovation appropriate for specific regional environments in Southern Africa to be used by entrepreneurs, policy makers, and institutions of learning. The research domain could then be divided into mainstreams, culminating in specific value added outputs. The entrepreneurship and innovation outputs should typically been information products that are considered to be prerequisites for successful and sustainable entrepreneurial ventures and processes as well as for the effective management of innovation.

    The second requirement is the formulation and establishment of the R&D parameters, which defines the boundaries or scope of permissible R&D conduct. The parameters can for example easily be defined in terms of three strategic parameters, namely:

    1. To firstly conduct research on business clustering commonalities (networks) in order to enhance the competitive basis of firms in the Southern African market place through a process of sharing information, grouping of resources and outputs, as well as sharing of factors of production; secondly, on business clustering formation and causes for these formations in order to understand opportunities and constraints in specific clusters and lastly, the development business clustering algorithms in order to simulate specific business models and business environments.

    2. Researchers will contribute to the International Business Case Study Centre and to the Centre for New Venture Creation, which will serve as business development learning environments for entrepreneurs, other researchers, students and policy makers. Research will focus on business best practices, successful new venture creation, technological entrepreneurship, growth indicators, research and innovation of key business development benchmarks and entrepreneurial training methodologies. Having these research outputs available, business capabilities will be enhanced with regards to scaleable business venture creation, business incubation, commercialisation of technologies, appropriate business competition and sustainable growth strategies, development of practical business solutions and the effective utilisation of venture support mechanisms within the Southern African context to those that desire to start-up and sustain their own businesses.

    The International Business Case Study Centre and the Centre for New Venture Creation will initially focus on two extremes of business creation ventures, namely:

    · Those business ventures that can be classified as high growth ventures, characterised by radical innovations and disruptive technologies.

    · Those business ventures than can be classified as low growth ventures in the survivalist economy.

    3. Research on

    Cross Polination of Innovations in the Cleaning Industry
    According to the latest edition of Pool and Spa news; the costs of maintaining a pool, maintenance service averages about $30.00 to $150 per month depending on competition, size of pool and area you live in. This seems similar to maintenance costs associated with cleaning of the family cars if you hire out a mobile detailing service or mobile car wash. For this reason we have been studying their industry for parallels and ways to incorporate some of their methodology, software for scheduling and other anomalies associated with that industry for ideas to incorporate into ours.For instance we like the enzymes methods for cleaning of mold instead of chlorine based products. It works on mold, algae and other organic growth in pools and spas. Many customers request this for pools if they have sensitive skin. And rightfully so since even
    or specific regional environments in Southern Africa to be used by entrepreneurs, policy makers, and institutions of learning. The research domain could then be divided into mainstreams, culminating in specific value added outputs. The entrepreneurship and innovation outputs should typically been information products that are considered to be prerequisites for successful and sustainable entrepreneurial ventures and processes as well as for the effective management of innovation.

    The second requirement is the formulation and establishment of the R&D parameters, which defines the boundaries or scope of permissible R&D conduct. The parameters can for example easily be defined in terms of three strategic parameters, namely:

    1. To firstly conduct research on business clustering commonalities (networks) in order to enhance the competitive basis of firms in the Southern African market place through a process of sharing information, grouping of resources and outputs, as well as sharing of factors of production; secondly, on business clustering formation and causes for these formations in order to understand opportunities and constraints in specific clusters and lastly, the development business clustering algorithms in order to simulate specific business models and business environments.

    2. Researchers will contribute to the International Business Case Study Centre and to the Centre for New Venture Creation, which will serve as business development learning environments for entrepreneurs, other researchers, students and policy makers. Research will focus on business best practices, successful new venture creation, technological entrepreneurship, growth indicators, research and innovation of key business development benchmarks and entrepreneurial training methodologies. Having these research outputs available, business capabilities will be enhanced with regards to scaleable business venture creation, business incubation, commercialisation of technologies, appropriate business competition and sustainable growth strategies, development of practical business solutions and the effective utilisation of venture support mechanisms within the Southern African context to those that desire to start-up and sustain their own businesses.

    The International Business Case Study Centre and the Centre for New Venture Creation will initially focus on two extremes of business creation ventures, namely:

    · Those business ventures that can be classified as high growth ventures, characterised by radical innovations and disruptive technologies.

    · Those business ventures than can be classified as low growth ventures in the survivalist economy.

    3. Research on

    Change Management: Getting Everyone on Board the Change Train
    How do you get everyone on board the change train that is gaining speed and heading out of the station? How do you get your people to, not only go through the motions, but also actually “buy into” the changes that are necessary? People’s resistance to change is not entirely irrational; it stems from good and understandable concerns. Here are the six most common reasons people resist change and tactics to convert this resistance to commitment.Surprise, Surprise! People are easily shocked by decisions or requests suddenly sprung on them without groundwork or preparation. Managers frequently make this mistake when introducing change. They wait until all the decisions are made and then spring them on unsuspecting employees. However, the first response of people to something totally new and unexpected, not having time
    place through a process of sharing information, grouping of resources and outputs, as well as sharing of factors of production; secondly, on business clustering formation and causes for these formations in order to understand opportunities and constraints in specific clusters and lastly, the development business clustering algorithms in order to simulate specific business models and business environments.

    2. Researchers will contribute to the International Business Case Study Centre and to the Centre for New Venture Creation, which will serve as business development learning environments for entrepreneurs, other researchers, students and policy makers. Research will focus on business best practices, successful new venture creation, technological entrepreneurship, growth indicators, research and innovation of key business development benchmarks and entrepreneurial training methodologies. Having these research outputs available, business capabilities will be enhanced with regards to scaleable business venture creation, business incubation, commercialisation of technologies, appropriate business competition and sustainable growth strategies, development of practical business solutions and the effective utilisation of venture support mechanisms within the Southern African context to those that desire to start-up and sustain their own businesses.

    The International Business Case Study Centre and the Centre for New Venture Creation will initially focus on two extremes of business creation ventures, namely:

    · Those business ventures that can be classified as high growth ventures, characterised by radical innovations and disruptive technologies.

    · Those business ventures than can be classified as low growth ventures in the survivalist economy.

    3. Research on

    Office Affiars - A Special Kind of Stress
    Affairs between coworkers are not something new. For the most part the common reaction among the onlookers is one of surprise. Sometimes it is also one of criticism or condemnation. Occasionally it also provokes jealousy, as was the recent unprecedented case among the astronauts. Looked at from a broader perspective, affairs at work bear much in common with affairs at church. But it should come as no surprise that married people fall in love with coworkers at work and at church.Consider: it is an accepted truism among behavioral researchers that as people we are capable of falling love any number of times during our lifetime, whether married or not. When we get close to a person who displays admirable traits and who is attractive we react accordingly. That is the way humans are wired.Consider: the workplace is where people g
    . Having these research outputs available, business capabilities will be enhanced with regards to scaleable business venture creation, business incubation, commercialisation of technologies, appropriate business competition and sustainable growth strategies, development of practical business solutions and the effective utilisation of venture support mechanisms within the Southern African context to those that desire to start-up and sustain their own businesses.

    The International Business Case Study Centre and the Centre for New Venture Creation will initially focus on two extremes of business creation ventures, namely:

    · Those business ventures that can be classified as high growth ventures, characterised by radical innovations and disruptive technologies.

    · Those business ventures than can be classified as low growth ventures in the survivalist economy.

    3. Research on the management of innovation. Innovation is considered to be one of the main drivers of economic growth and prosperity in the knowledge economy. Understanding and managing innovation processes and structures in general and particularly in Southern Africa have the potential for huge benefits for actors, local clusters, and the national system of innovation. Research in this area should promote knowledge in the fields of technopreneurship and technology management and transfer as well as intellectual property.

    The last requirement is to investigate the interrelationships between the set research parameters on Entrepreneurship and Innovation. Although the two concepts are highly related to one another the interplay between the concepts are seldom investigated.

    Conclusion

    It is envisaged that the outputs of the research and development will extend the boundaries of business and technology innovations by making information and knowledge useful. The created business ventures protocols and information packages as well as the management of innovation, aim at designing and modelling entrepreneurial support tools for the transfer and distribution of business venture information. The developed packages will create an enabling environment and an efficient information support services to entrepreneurs, policy makers and learning institutions in Southern Africa. Furthermore, they will provide valuable information to promote, develop and participate in intensive knowledge and technology based business incubators. Establishing business links between business clustering, business development and the management of innovation offers a great opportunity for high quality research as business information, product transfer and distribution, business development, and management of innovation – although closely related – are traditionally kept apart. The outcomes of the research will contribute to discover underlying patterns within related business ventures and innovations, as well as within similar business environments. Data provided will not only support better management of innovation and business development ventures, but it will also enable new and established entrepreneurs to speed up and improve business decision-making.

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