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Actual for You - Medical Billing - The QA Tester's Headaches
When you think of the NFL season, you think autumn through to early spring. However, it's possible to profit from the NFL the whole 12 months of the year, and I'm going to cover 3 methods.I'll go over the pros and cons, including the method I use.The NFL is a huge money making industry - tickets and merchandise are real money spinners, and we can tap into
The software gets shipped out and the customers start to install the software, many of them on Windo
We all know that curb appeal is important to attract prospective buyers and renters to your property. But what one typically thinks of as being effective curb appeal may no longer be as valuable.Traditionally, in order to create the most marketable curb appeal was to have the landscaping and interior of the property as clean as possible without any clutter. The m
The QA tester basically takes what the programmer does and makes sure it works the way it is supposed to work. But that's not where it ends. The QA tester, in smaller companies, also has to write up the documentation to show the end user how the software is supposed to be used. Sometimes just one wrong instruction can mean the difference between zero support calls for the software and a hundred calls an hour. What follows is a typical example of how this happens.
The medical billing software company is making an electronic billing module. The module requires that the user use a particular kind of modem with certain settings. The programmer sends the module to the QA tester and the QA tester walks through the procedure. The QA tester determines that the module is working correctly. What he or she doesn't realize is that the modem being used for the test was the wrong kind of modem and would only work on Windows 95 machines and not on 98 or 2000 machines. So the documentation goes out telling users that the modem has to be set a certain way but doesn't mention that this won't work on Windows 98 or 2000 because of a com port problem.
The software gets shipped out and the customers start to install the software, many of them on Window
Entrepreneurs work harder than most Americans. They spend countless hours and enormous amounts of energy trying to reach business and financial goals that are often elusive. They seem to be doing all the right things: attending seminars, scouring the latest business books, networking, guerilla marketing, hoping, and praying.We all know of business owners who go t
The QA tester basically takes what the programmer does and makes sure it works the way it is supposed to work. But that's not where it ends. The QA tester, in smaller companies, also has to write up the documentation to show the end user how the software is supposed to be used. Sometimes just one wrong instruction can mean the difference between zero support calls for the software and a hundred calls an hour. What follows is a typical example of how this happens.
The medical billing software company is making an electronic billing module. The module requires that the user use a particular kind of modem with certain settings. The programmer sends the module to the QA tester and the QA tester walks through the procedure. The QA tester determines that the module is working correctly. What he or she doesn't realize is that the modem being used for the test was the wrong kind of modem and would only work on Windows 95 machines and not on 98 or 2000 machines. So the documentation goes out telling users that the modem has to be set a certain way but doesn't mention that this won't work on Windows 98 or 2000 because of a com port problem.
The software gets shipped out and the customers start to install the software, many of them on Windo
Most people experience stress some time in their life. It can come when the environment is providing stressful conditions or it can simply be brought on by the body's own mechanism. Undoubtedly one of the leading stress related conditions is that of the workplace. Indeed there is a very significant number of people taking time off work because they are stressed, leadin
The medical billing software company is making an electronic billing module. The module requires that the user use a particular kind of modem with certain settings. The programmer sends the module to the QA tester and the QA tester walks through the procedure. The QA tester determines that the module is working correctly. What he or she doesn't realize is that the modem being used for the test was the wrong kind of modem and would only work on Windows 95 machines and not on 98 or 2000 machines. So the documentation goes out telling users that the modem has to be set a certain way but doesn't mention that this won't work on Windows 98 or 2000 because of a com port problem.
The software gets shipped out and the customers start to install the software, many of them on Windo
Plastic fundraising cards are proving to be very effective with many different types of businesses and organizations. These wallet-sized wonders are being created as a tool to raise money for charitable organizations, in addition to the flexibility of producing cards for gift, loyalty and membership marketing purposes.Plastic fundraising cards usually include a v
The software gets shipped out and the customers start to install the software, many of them on Windo
Let's be straight up honest for a moment....success can really suck. Not all success, of course. Just the kind that sneaks up behind and knocks you down. The wading-through-the-swamp-wrestling-alligators kind of success that leaves you panting, breathless, staring deep into the gator's mouth.How does success go so terribly wrong? And could it happen to you? Oh ye
The software gets shipped out and the customers start to install the software, many of them on Windows 98 and 2000 machines. Much to their surprise, they find out that the modems do not respond to the commands from the electronic billing module. The calls start coming in. The first thing support does is ask the QA department if they bothered testing the software. Of course the answer is yes. They then demonstrate and low and behold, they are using a modem that is not supported. Turns out that they discover that this will not work on Windows 98 and 2000 machines. So what now?
The module has to go back to programming and somehow they have to figure out how to make the software work on Windows 98 and 2000 machines because of the com port issue. They ultimate create a program to emulate Windows 95 protocol for com ports and everything is fine.
It turns out that all of this could have been avoided if the QA tester had tested this on both a Windows 95 operating system and a 98 and 2000 operating system. But the software was only tested on 95 on an old modem so of course it was going to work.
This is just one example of what a QA tester has to go through when testing software. It isn't enough that the software works. It must work under as many conditions as possible. Unfortunately, sometimes things fall through the cracks. That's when the calls start coming in and fast.
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