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    Five Guaranteed Ways to Get Better Customer Service Every Time
    Customer service, customer care, customer relations or whatever you want to call it has certainly lost its focus – the customer.Horror stories abound about waiting hours to get a simple problem resolved. Customers now expect to be on terminal hold, expect to argue for their rights, expect to deal with someone thousands of miles away in a foreign country who doesn’t understand American culture, and expect to repeatedly ask for the next level manager until they ultimately slam the phone down in disgust, start cussing up a storm or both.The anger and frustration most people feel about being unable to reach someone knowledgeable enough to solve their problem is making some companies reconsider their decision to outsource customer call centers to places where they ha
    these “trusted” entrepreneurs may go off and implement something that I have shared with them, but I think that the positives will always outweigh the negatives.

    I’d rather risk my ideas and try to build a partnership with someone that can potentially lead to the creation of something so great and amazing than to play-it-safe and keep the idea to myself and not do anything with it at all—there’s no fun in that. Of course, not all ideas will need to be shared, and there will be many instances when you can go at them alone without the help, feedback, or support from others, but I’ve always been a fan of working with others and building small teams to work on projects – synergy, babe!

    Oh, I almost forgot about the dreaded “non-disclosure” agreement. You know, the contract that entrepreneurs carry around to have interested investors and partners sign to prevent them from stealing their ide

    The Psychology of Urgency: Make Them Want It Now!
    “I’ll think it over and get back to you.” “Sure, we’ll do that someday.” “I need to check with my colleagues.” “Give me a call next month, then we can set a date.”Tired of excuses? Looking for a more successful way to get others to take immediate action?For the last century, psychologists have been studying simple persuasion tactics that will allow you to motivate people and get the results you desire. This article focuses on using the psychology of persuasion to create a sense of urgency in your customers.The Psychology of Limited ResourcesThe first strategy for getting people to take immediate action is to present yourself or your product as “limited,” “scarce,” or “in demand.”Why? People want what they can’t have. Repeatedly, psych
    As an entrepreneur I am a firm believer of sharing knowledge, visions, thoughts, and even ideas with fellow entrepreneurs. Now I don’t go running around sharing my ideas with every entrepreneur I meet, but I do make it habit to strategically share ideas with entrepreneurs who I believe share similar goals, desires, and ambitions as I do.

    We all know other young savvy entrepreneurs, that’s just a part of living the life of an entrepreneur: you meet a lot of like-minded people who are trying to make things happen with their lives, just like you. Ever since I started FTT I have met numerous entrepreneurs from all over the country. It’s great and I’m lovin’ every bit of it.

    I wakeup in the mornings excited to see who I’ll meet next and who I’ll talk to that day. Every day is different. It’s in the entrepreneur’s blood to seek connections and build meaningful relationships with other people—you know, that little thing called “networking.”

    The key is to never stop meeting as many people as you can. Make it a part of your daily schedule to try to connect to a new person. In doing so, you’ll be spinning a web of powerful connections that can really help your business one day when the time comes.

    Now back to the original focus of this post (don’t you just love tangents, I do): sharing ideas with other entrepreneurs. Ok, so you’re really digging this entrepreneurial life and you have a-million-and-one ideas in your head just waiting to share with people to get feedback, support, advice, whatever.

    Well before you go spilling your guts to just any entrepreneur you meet in a blog, chatroom, or forum, I would strongly suggest you consider thinking about how and who you plan on sharing your plans with.

    This is the thing, if you have great ideas that you’d like to tell a few of your entrepreneur buddies about to see if they’d possibly want to do a partnership, or simply just to get some feedback, then go ahead but please just make sure that these are people that you can trust; people who aren’t going to run off and implement your ideas in a week and come back saying: “too bad, sucker! Ahahahaha……”

    You must take circumspect actions in order to prevent people – even people you consider your friends – from stealing your intellectual property that you put in long hours to develop. It’s not cool when someone uses your creative thoughts to pawn off as their own. If someone does it unknowingly, then that’s a different story.

    When I have ideas that I want to share with fellow entrepreneurs that I think may possibly want to partner with me, or when I’m just seeking some helpful feedback, I always make sure to water-down the entire concept to a point where the idea really can’t be stolen, or if the person attempts to steal the idea, he/she still won’t know all of the details or the underlying concepts of the specific idea. It’s definitely possible to share an idea without giving up all of your secrets. If someone does try to implement the watered-down idea, then good luck for them.

    On the other hand, I do have a small group of entrepreneur friends that I am fully open with when it comes to sharing my ideas. These aren’t just any entrepreneurs that I met online or at a bar, they are people that I have developed strong relationships with; people that I have grown to trust and feel 100% confident that they won’t stab me in the back.

    Since I am a risk taker – like most entrepreneurs should be – I take the chance to be fully open with these selective entrepreneurs and I rely only on the trust that we’ve built. Sure, it’s possible that one day one of these “trusted” entrepreneurs may go off and implement something that I have shared with them, but I think that the positives will always outweigh the negatives.

    I’d rather risk my ideas and try to build a partnership with someone that can potentially lead to the creation of something so great and amazing than to play-it-safe and keep the idea to myself and not do anything with it at all—there’s no fun in that. Of course, not all ideas will need to be shared, and there will be many instances when you can go at them alone without the help, feedback, or support from others, but I’ve always been a fan of working with others and building small teams to work on projects – synergy, babe!

    Oh, I almost forgot about the dreaded “non-disclosure” agreement. You know, the contract that entrepreneurs carry around to have interested investors and partners sign to prevent them from stealing their idea

    Successful Businesses Follow the LANO Principle
    Most successful businesses subscribe to the LANO principle, and you should to, if you want your business to survive and prosper.So what precisely is the LANO principle?The LANO principle dictates that you should concentrate all your efforts towards obtaining the best. The best what?The best premises in the best location, featuring the best staff, the best minds, and they are then best motivated, to sell the best stock from the best web sites, utilising the best advertising, and the best strategy.And how are you going to do all that? It's easy. You never settle for second best. If you never settle for second best, and always strive for the ultimate, you will become the best organisation in your field. That's inevitable.So what does LANO actua
    you know, that little thing called “networking.”

    The key is to never stop meeting as many people as you can. Make it a part of your daily schedule to try to connect to a new person. In doing so, you’ll be spinning a web of powerful connections that can really help your business one day when the time comes.

    Now back to the original focus of this post (don’t you just love tangents, I do): sharing ideas with other entrepreneurs. Ok, so you’re really digging this entrepreneurial life and you have a-million-and-one ideas in your head just waiting to share with people to get feedback, support, advice, whatever.

    Well before you go spilling your guts to just any entrepreneur you meet in a blog, chatroom, or forum, I would strongly suggest you consider thinking about how and who you plan on sharing your plans with.

    This is the thing, if you have great ideas that you’d like to tell a few of your entrepreneur buddies about to see if they’d possibly want to do a partnership, or simply just to get some feedback, then go ahead but please just make sure that these are people that you can trust; people who aren’t going to run off and implement your ideas in a week and come back saying: “too bad, sucker! Ahahahaha……”

    You must take circumspect actions in order to prevent people – even people you consider your friends – from stealing your intellectual property that you put in long hours to develop. It’s not cool when someone uses your creative thoughts to pawn off as their own. If someone does it unknowingly, then that’s a different story.

    When I have ideas that I want to share with fellow entrepreneurs that I think may possibly want to partner with me, or when I’m just seeking some helpful feedback, I always make sure to water-down the entire concept to a point where the idea really can’t be stolen, or if the person attempts to steal the idea, he/she still won’t know all of the details or the underlying concepts of the specific idea. It’s definitely possible to share an idea without giving up all of your secrets. If someone does try to implement the watered-down idea, then good luck for them.

    On the other hand, I do have a small group of entrepreneur friends that I am fully open with when it comes to sharing my ideas. These aren’t just any entrepreneurs that I met online or at a bar, they are people that I have developed strong relationships with; people that I have grown to trust and feel 100% confident that they won’t stab me in the back.

    Since I am a risk taker – like most entrepreneurs should be – I take the chance to be fully open with these selective entrepreneurs and I rely only on the trust that we’ve built. Sure, it’s possible that one day one of these “trusted” entrepreneurs may go off and implement something that I have shared with them, but I think that the positives will always outweigh the negatives.

    I’d rather risk my ideas and try to build a partnership with someone that can potentially lead to the creation of something so great and amazing than to play-it-safe and keep the idea to myself and not do anything with it at all—there’s no fun in that. Of course, not all ideas will need to be shared, and there will be many instances when you can go at them alone without the help, feedback, or support from others, but I’ve always been a fan of working with others and building small teams to work on projects – synergy, babe!

    Oh, I almost forgot about the dreaded “non-disclosure” agreement. You know, the contract that entrepreneurs carry around to have interested investors and partners sign to prevent them from stealing their ide

    Freelancers and Entrepreneurs -- Let's Examine Our Present and Recently Past Influences
    What are the influences that are either helping or hindering you in your business and personal life? By making ourselves aware of them, we are more likely to work toward positive changes. In this article, my goal is to get you to examine your present and recently past influences.The people we know, work and play with. Yes, we are heavily influenced by the people we let into our lives. If we hang out with negative, critical, complaining people, we can easily lose our enthusiasm and drive. If we join groups and make friends with those we want to emulate, we will be on our way. It is just like tennis and chess. The way one gets better is to play with someone who is better than we are. I am not suggesting that you drop the friends you have now, but I am sugge
    few of your entrepreneur buddies about to see if they’d possibly want to do a partnership, or simply just to get some feedback, then go ahead but please just make sure that these are people that you can trust; people who aren’t going to run off and implement your ideas in a week and come back saying: “too bad, sucker! Ahahahaha……”

    You must take circumspect actions in order to prevent people – even people you consider your friends – from stealing your intellectual property that you put in long hours to develop. It’s not cool when someone uses your creative thoughts to pawn off as their own. If someone does it unknowingly, then that’s a different story.

    When I have ideas that I want to share with fellow entrepreneurs that I think may possibly want to partner with me, or when I’m just seeking some helpful feedback, I always make sure to water-down the entire concept to a point where the idea really can’t be stolen, or if the person attempts to steal the idea, he/she still won’t know all of the details or the underlying concepts of the specific idea. It’s definitely possible to share an idea without giving up all of your secrets. If someone does try to implement the watered-down idea, then good luck for them.

    On the other hand, I do have a small group of entrepreneur friends that I am fully open with when it comes to sharing my ideas. These aren’t just any entrepreneurs that I met online or at a bar, they are people that I have developed strong relationships with; people that I have grown to trust and feel 100% confident that they won’t stab me in the back.

    Since I am a risk taker – like most entrepreneurs should be – I take the chance to be fully open with these selective entrepreneurs and I rely only on the trust that we’ve built. Sure, it’s possible that one day one of these “trusted” entrepreneurs may go off and implement something that I have shared with them, but I think that the positives will always outweigh the negatives.

    I’d rather risk my ideas and try to build a partnership with someone that can potentially lead to the creation of something so great and amazing than to play-it-safe and keep the idea to myself and not do anything with it at all—there’s no fun in that. Of course, not all ideas will need to be shared, and there will be many instances when you can go at them alone without the help, feedback, or support from others, but I’ve always been a fan of working with others and building small teams to work on projects – synergy, babe!

    Oh, I almost forgot about the dreaded “non-disclosure” agreement. You know, the contract that entrepreneurs carry around to have interested investors and partners sign to prevent them from stealing their ide

    Hard Times For Surety Bonds
    The surety bond market is currently a very conservative market. Contract and commercial bond departments throughout the nation have tightened up their underwriting practices due to enormous loses throughout the industry. Many sureties have had to close their doors, other have had their ratings drop to a level where they can not write the same business they could in years past. Obviously this leaves the bonding companies that are still operating with a very conservative outlook when it comes to their underwriting guidelines.One thing that many do not understand is while the current surety bond market is tough, it is considered a more traditional underwriting approach. Contractors are being angered by decreases in their bond lines, or in worst cases are now being deemed
    ea really can’t be stolen, or if the person attempts to steal the idea, he/she still won’t know all of the details or the underlying concepts of the specific idea. It’s definitely possible to share an idea without giving up all of your secrets. If someone does try to implement the watered-down idea, then good luck for them.

    On the other hand, I do have a small group of entrepreneur friends that I am fully open with when it comes to sharing my ideas. These aren’t just any entrepreneurs that I met online or at a bar, they are people that I have developed strong relationships with; people that I have grown to trust and feel 100% confident that they won’t stab me in the back.

    Since I am a risk taker – like most entrepreneurs should be – I take the chance to be fully open with these selective entrepreneurs and I rely only on the trust that we’ve built. Sure, it’s possible that one day one of these “trusted” entrepreneurs may go off and implement something that I have shared with them, but I think that the positives will always outweigh the negatives.

    I’d rather risk my ideas and try to build a partnership with someone that can potentially lead to the creation of something so great and amazing than to play-it-safe and keep the idea to myself and not do anything with it at all—there’s no fun in that. Of course, not all ideas will need to be shared, and there will be many instances when you can go at them alone without the help, feedback, or support from others, but I’ve always been a fan of working with others and building small teams to work on projects – synergy, babe!

    Oh, I almost forgot about the dreaded “non-disclosure” agreement. You know, the contract that entrepreneurs carry around to have interested investors and partners sign to prevent them from stealing their ide

    Process Review: Making a New Methodology Permanent
    Integrating new technologies and adapting to rapidly changing markets inevitably means implementing new methodologies. There are four steps to implementing any new methodology within an organization:1. Select a core framework for the methodology. That is, a set of best practices is chosen as the guiding example for operational success.2. Modify the framework to fit the specifics of the organization, and devise a concrete implementation.3. Train the organization to perform using the methodology.4. Establish a process to review and improve the methodology. The fourth step is process review - a set of activities aimed at implementing a continuous improvement mechanism within an organization with the purpose of maintaining and improving a methodology
    these “trusted” entrepreneurs may go off and implement something that I have shared with them, but I think that the positives will always outweigh the negatives.

    I’d rather risk my ideas and try to build a partnership with someone that can potentially lead to the creation of something so great and amazing than to play-it-safe and keep the idea to myself and not do anything with it at all—there’s no fun in that. Of course, not all ideas will need to be shared, and there will be many instances when you can go at them alone without the help, feedback, or support from others, but I’ve always been a fan of working with others and building small teams to work on projects – synergy, babe!

    Oh, I almost forgot about the dreaded “non-disclosure” agreement. You know, the contract that entrepreneurs carry around to have interested investors and partners sign to prevent them from stealing their idea and getting rich off of your brilliance.

    Ha, I used to carry those agreements with me all over the place. I usually don’t use them anymore unless I’m really pitching an investor or venture capitalists who’s interested in making an investment in my company or working for a piece of the pie. When I first started my company I thought that the only way to succeed was if I got a round of funding.

    Oh man! I was so, so wrong about that. Let’s not get it twisted guys, we do NOT need money from VCs to create our businesses. In fact, I think that you’re better off not accepting capital and just trying to grow organically at first. Down the line it may make sense, but in the infancy stages of your business it’s not always wise to give up a huge stake in your company.

    At the end of the day (love that clich?!) you’ll just have to go with your gut and trust who you want to trust. Only you know best. But try and remember my “watered-down” method of presenting an idea to someone without going into any deep details or specifications of how things would work, and definitely don’t go into your future plans for the idea if you think that it’s something that will blowup one day. Share the gold, but keep the diamonds.

    What can I say? Just keep on waking up in the morning feeling excited to meet new entrepreneurs. If you aren’t already feeling excited about networking, then do yourself a favor and GET excited right now. There will always be other entrepreneurs out there who would be willing to partner with you and start a new venture. You just have to find them, so keep at it and take a chance by sharing some of your ideas with the right people and see what happens.

    Read more at: www.cashcampus.com/ftt

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