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Actual for You - Creative And Innovative Thinking In Business: When And How Do You Think Creative Ideas?
Bad Attitudes Mean Lost Business
Once upon a time, when I was a front line employee at a food manufacturing plant, I had a supervisor, I'll call him "Fred" who intimidated most of his employees. When anyone called in sick, Fred would slam down the phone before the conversation ended. To most of us line workers, it seemed that this was his way of punishing anyone who tried to get by with calling in sick or playing hookey.Fred also used
ness. The process is easy and your resOnce upon a time, when I was a front line employee at a food manufacturing plant, I had a supervisor, I'll call him "Fred" who intimidated most of his employees. When anyone called in sick, Fred would slam down the phone before the conversation ended. To most of us line workers, it seemed that this was his way of punishing anyone who tried to get by with calling in sick or playing hookey.Fred also used
Bad Hires: Seven Ways to Avoid Doing It Again
Have you ever made a bad hire and wondered how it happened? The resume looked good, the candidate seemed to interview well — he or she said all the right things — yet after you made the hire you realized you made a big mistake. How could that happen? What went wrong?Recruiting good candidates is not an easy task for any manager. The process is complicated. Candidates often know what to say and do to ge
It is easy to work in your business and be doing the same thing day after day. If you recognise this, now is a good time to inject new ideas into your business. The process is easy and your resuHave you ever made a bad hire and wondered how it happened? The resume looked good, the candidate seemed to interview well — he or she said all the right things — yet after you made the hire you realized you made a big mistake. How could that happen? What went wrong?Recruiting good candidates is not an easy task for any manager. The process is complicated. Candidates often know what to say and do to ge
A Performance Management View On Tipping
Recently I read an article about tipping and it triggered me to elaborate on the subject, because it offers many possibilities.In this view the idea of tipping is compared with performance management. The client is the one who evaluates the performance. And as tipping is often used in restaurants and bars, the client is the customer who is receiving the service.When comparing the tip as an incen
d be doing the same thing day after day. If you recognise this, now is a good time to inject new ideas into your business. The process is easy and your resRecently I read an article about tipping and it triggered me to elaborate on the subject, because it offers many possibilities.In this view the idea of tipping is compared with performance management. The client is the one who evaluates the performance. And as tipping is often used in restaurants and bars, the client is the customer who is receiving the service.When comparing the tip as an incen
The Customer's Perception
Customer perception is an important component of our relationship with our customers. Given that 90% plus of our orders at some point involve the phone, how we handle the telephone is essential to creating a perception for our customer that aligns with a company’s mission of service. The following is a great way of handling the phone.1. The greeting is “Good Morning/Afternoon this is Joshua with (you
. If you recognise this, now is a good time to inject new ideas into your business. The process is easy and your resCustomer perception is an important component of our relationship with our customers. Given that 90% plus of our orders at some point involve the phone, how we handle the telephone is essential to creating a perception for our customer that aligns with a company’s mission of service. The following is a great way of handling the phone.1. The greeting is “Good Morning/Afternoon this is Joshua with (you
Microfiber Mopping Systems: Safety and Economics Win Out Over Tradition
Microfiber mopping systems are becoming more widely used in commercial and hospital settings over traditional mopping systems for a variety of economic and safety reasons. Microfiber mop heads are extremely absorbent, holding six or seven times its weight in water, which means it can hold enough water to get the job done, yet doesn't drip like the traditional wet mop. Because the mop hea
time to inject new ideas into your business. The process is easy and your resMicrofiber mopping systems are becoming more widely used in commercial and hospital settings over traditional mopping systems for a variety of economic and safety reasons. Microfiber mop heads are extremely absorbent, holding six or seven times its weight in water, which means it can hold enough water to get the job done, yet doesn't drip like the traditional wet mop. Because the mop hea
California Background Check Procedures
A California background check is carried out by an employer for a number of reasons, though the major reason is probably the increase in the number of negligent hiring lawsuits being brought before the courts. However, employee screening in California has specific restrictions that all employers should be aware of.If an employee harms anybody in some way as result of their employment, and it can be sho
ness. The process is easy and your results can be invaluable.A California background check is carried out by an employer for a number of reasons, though the major reason is probably the increase in the number of negligent hiring lawsuits being brought before the courts. However, employee screening in California has specific restrictions that all employers should be aware of.If an employee harms anybody in some way as result of their employment, and it can be sho
Define your objective
1. Agree a focus for your new ideas: to improve your marketing, to solve a production probl
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