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Actual for You - Disaster Recovery: Failure to Plan is a Plan to Fail
Designing good websites is not simply a case of throwing a load of funky graphics at the screen, there are 3 main areas to consider, here I give a brief overview of these key areas and explain why they are so important.Content The whole point of the majority of websites is to provide content, be it text, pictures, mp3s or videos to users. When you build a site the first thing you should consider is the content. How much is there likely to be, how often will it change, what content do you want the visitor drawn to first and so on. Design the site to fit the content, don't create a site first and then try to decide where to put everything, it simply wont work. Addit
Customer Dissatisfaction
If you are unable to maintain customer service levels because your systems are down for an extended period, the best you can hope for is loyal but dissatisfied customers. But most likely, they will seek another, m
The Importance of Page ContentThe content of a page is probably the most important consideration when building traffic to your web site. Other techniques do gain more traffic but page content and content of your web site in general is most important when producing a good quality site that will naturally build traffic.1.1 General guidelines for a page For a page to rank well with the search engines, the page should be optimized and have sufficient text that is of relevance to your visitor. Ideally the page will be written and presented to be easy to read. It will have a good use of white space and placing of text blocks and pictures (graphics).The text you write shou
Disaster recovery of your systems is therefore fundamental to your organisational risk strategy. In assessing your risk, you need to consider:
- How would you recover your key business data in the event of a major equipment failure or outage caused by a service provider failing to deliver?
- What would be the financial consequences of a temporary shut-down of your data centre location – due to site contamination, industrial action or an extended telecommunications or power outage?
- Worse still, if your computer systems were destroyed in a major disaster such as a fire or flood, would your business even survive?
According to industry analysts, the top three business risks from failure to implement an effective disaster recovery plan are decreased employee productivity, customer dissatisfaction and the loss of current and future revenues. Let’s consider the ramifications of each.
Employee Productivity
If your premises are uninhabitable, where will you relocate your staff? If you operate an inbound contact centre – or even a rotary phone system – can you afford for it to be down for more than a few hours? Should your central computer systems become unavailable, it affects not just your head office staff, but all users of those systems across your network. For each hour of downtime, you must multiply by the number of employees unable to complete their work.
When – if – your systems are eventually restored, those same staff will have a backlog of processing to catch up with, which may cost you overtime, and will certainly generate frustration and workplace stress.
As well as costing time to recover, some data may be lost forever, causing ongoing reductions in employee productivity. A single server outage at WorkCover NSW in April 2006 cost the organisation nine working days to recover 98% of the lost data, with the remainder having to be retrieved on an ongoing case-by-case basis. Computerworld Australia reported an IDC analyst as being blunt about the glitch: “It shouldn’t have happened. At least 50% of organisations’ data is not adequately protected [and] in the event of a major disaster you may not get it back. I’m sorry for them, but every organisation should have systems robust enough to withstand a failure. It’s a wake-up call for everyone.”
Customer Dissatisfaction
If you are unable to maintain customer service levels because your systems are down for an extended period, the best you can hope for is loyal but dissatisfied customers. But most likely, they will seek another, mo
Financial Advisors come from varied backgrounds, wear different hats and offer vastly different services. So, that begs the question, “What makes an advisor from Merrill Lynch, or UBS, or MetLife, or another firm, big or small, different from any other?”That's a great question – one I get asked all the time. But, the question I often sense lurking well below the surface is one far more rarely asked, if ever. That question is, ... “Who is the right advisor for me and my family?”Slick slogans and fancy websites aside, one thing is sure. It's way harder than ever before to determine who's who in the financial industry and answer that question.Just a few short years ago
According to industry analysts, the top three business risks from failure to implement an effective disaster recovery plan are decreased employee productivity, customer dissatisfaction and the loss of current and future revenues. Let’s consider the ramifications of each.
Employee Productivity
If your premises are uninhabitable, where will you relocate your staff? If you operate an inbound contact centre – or even a rotary phone system – can you afford for it to be down for more than a few hours? Should your central computer systems become unavailable, it affects not just your head office staff, but all users of those systems across your network. For each hour of downtime, you must multiply by the number of employees unable to complete their work.
When – if – your systems are eventually restored, those same staff will have a backlog of processing to catch up with, which may cost you overtime, and will certainly generate frustration and workplace stress.
As well as costing time to recover, some data may be lost forever, causing ongoing reductions in employee productivity. A single server outage at WorkCover NSW in April 2006 cost the organisation nine working days to recover 98% of the lost data, with the remainder having to be retrieved on an ongoing case-by-case basis. Computerworld Australia reported an IDC analyst as being blunt about the glitch: “It shouldn’t have happened. At least 50% of organisations’ data is not adequately protected [and] in the event of a major disaster you may not get it back. I’m sorry for them, but every organisation should have systems robust enough to withstand a failure. It’s a wake-up call for everyone.”
Customer Dissatisfaction
If you are unable to maintain customer service levels because your systems are down for an extended period, the best you can hope for is loyal but dissatisfied customers. But most likely, they will seek another, m
Comparison shopping when mortgage refinancing can save you thousands of dollars in unnecessary interest and junk fees. It is important to know what to look for when shopping for a mortgage, doing your homework before you apply will help you spot a good deal when you find one. Here are several tips to help you comparison shop and avoid costly mistakes when mortgage refinancing.When you comparison shop for mortgage lender, the Annual Percentage Rate is a good starting point for making a comparison; however, it does not give you enough information to make an informed decision as to which mortgage loans are best. In order to make the best comparison of mortgage offers you need to re
Employee Productivity
If your premises are uninhabitable, where will you relocate your staff? If you operate an inbound contact centre – or even a rotary phone system – can you afford for it to be down for more than a few hours? Should your central computer systems become unavailable, it affects not just your head office staff, but all users of those systems across your network. For each hour of downtime, you must multiply by the number of employees unable to complete their work.
When – if – your systems are eventually restored, those same staff will have a backlog of processing to catch up with, which may cost you overtime, and will certainly generate frustration and workplace stress.
As well as costing time to recover, some data may be lost forever, causing ongoing reductions in employee productivity. A single server outage at WorkCover NSW in April 2006 cost the organisation nine working days to recover 98% of the lost data, with the remainder having to be retrieved on an ongoing case-by-case basis. Computerworld Australia reported an IDC analyst as being blunt about the glitch: “It shouldn’t have happened. At least 50% of organisations’ data is not adequately protected [and] in the event of a major disaster you may not get it back. I’m sorry for them, but every organisation should have systems robust enough to withstand a failure. It’s a wake-up call for everyone.”
Customer Dissatisfaction
If you are unable to maintain customer service levels because your systems are down for an extended period, the best you can hope for is loyal but dissatisfied customers. But most likely, they will seek another, m
Nonetheless it's a popular term used by personal injury solicitors. There are advertisements all over the place, online and offline by solicitors and claim management companies. "If you lose, we won't charge you a penny" and many of the likes. But do you understand what it means...A solicitor will mention he or she will work on a no win no fee basis. In an instant you'll think, 'if the solicitor loses, I don't pay anything', which is correct. But what happens if the solicitor wins?That's right, there's a fee to pay. Not many people grasp this... they only think if they lose they don't need to pay. Majority of people think it's a free service. It's true... to a certain exten
As well as costing time to recover, some data may be lost forever, causing ongoing reductions in employee productivity. A single server outage at WorkCover NSW in April 2006 cost the organisation nine working days to recover 98% of the lost data, with the remainder having to be retrieved on an ongoing case-by-case basis. Computerworld Australia reported an IDC analyst as being blunt about the glitch: “It shouldn’t have happened. At least 50% of organisations’ data is not adequately protected [and] in the event of a major disaster you may not get it back. I’m sorry for them, but every organisation should have systems robust enough to withstand a failure. It’s a wake-up call for everyone.”
Customer Dissatisfaction
If you are unable to maintain customer service levels because your systems are down for an extended period, the best you can hope for is loyal but dissatisfied customers. But most likely, they will seek another, m
But not everyone can start a home based business from scratch. A home based business, no matter how simple, will require capital and resources. But the twenty four dollar question being asked by most people is "would it be possible to start a home based business with minimal capital?"A home based business is generally cheaper to establish compared to a regular business primarily because the former will require minimal overhead. A big part of capitalization needed for a regular business will go to the initial and monthly rent expenses but this is not necessary for a home based business.Household facilities like telephones and refrigerators, computers and other office equi
Customer Dissatisfaction
If you are unable to maintain customer service levels because your systems are down for an extended period, the best you can hope for is loyal but dissatisfied customers. But most likely, they will seek another, more reliable supplier.
Consumers will seek an alternate supplier whose systems are available. If your customers are other businesses, they will need to have confidence – for their own survival – that you have an effective disaster recovery plan in place. In fact, depending on their level of dependence on you, they may require to see it before they agree to do business with you.
Lost Revenue
If your computer systems are unavailable for a considerable period of time – or your disaster recovery plan doesn’t cover every base – loss of revenue is bound to occur. Current revenue will be lost while you are unable to take and fulfil orders, or complete production schedules. Future revenues will be lost as your staff struggle to make up the backlog, and your customers desert you for a supplier with more dependable operations.
Failure to ensure disaster recovery of your computer systems has such serious ramifications that, according to Gartner, “two out of five enterprises that experience a disaster go out of business within five years” (Disaster Recovery Plans and Systems are Essential, September 2001).
Disaster Recovery: Planning for the Worst
Just as there are many types of organisations, there is – unfortunately – a Pandora’s Box of potential disasters. Like your business, your disaster recovery plan will be unique, and will be based on a balance of cost and risk. Gartner again: “There is no ‘one size fits all’ when it comes to developing business continuity management strategies and plans. Using someone else's requirements, which might turn out to be based on limitations or regulations that your company doesn't have, could spell disaster of another type.” (Gartner, March 2005)
You may choose to completely replicate your data centre at an independent location, or opt for a cost-effective multi-subscriber disaster recovery service – or even choose a hybrid solution such as live data/shared equipment.
Whatever your decision, your business recovery plan must be up-to-date, regularly tested and comply with your corporate risk strategy, corporate governance and regulatory requirements. Most important, you need the assistance of an expert – a specialist disaster recovery services provider who mitigates risk on y
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