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    Administrative Professional's Day/ Secretary's Day
    April 24-30 is Administrative Professional’s Week. Wednesday, April 27th is Administrative Professional’s Day, also known as Secretary's Day. It has become a time for recognition of those assistants and/or secretaries that work with you to make your life easier! Often in the hustle and bustle of work, we don’t get the opportunity to thank those who work so diligently to keep things running smoothly.Your local florist can provide many options to express your "Thanks" to these very important employees!Fresh Floral Arrangement Green or Blooming Plants Dish Gardens (several plants in a decorative container) Fruit Baskets Gourmet Baskets Gift Items (candles, etc.) A Festive Balloon BouquetRecognition is a great way to create loyalty and show your appreciation to those employees that assist you. Include a message of "Thanks" with your gift. Some examples;*Thank you for all that you do! *We appreciate your hard work and enthusiasm! *We are so greatful
    is you can better serve them and give them what they want.

    Amongst the hundreds of other things to keep in mind when starting/building a business online, I want to add another item you NEED to think about when working for yourself.

    Keep in mind one question...Why is your business so damn different from every other one in your niche? If you can't answer this, than you need to re-think your business plan.

    If you are selling an e-book on how to improve your golf swing, WHY would someone pick out YOUR e-book over the other ones? Yeah, you may have a unique twist (at least I hope you do!), but really, is it THAT different that it can compete against the others? Is your marketing and copy so much better?

    Look, in today's fast moving internet world, products are being developed and marketed everyday. Even down to the micro-niches, markets are oversaturated. How the hell do you plan to compete with the products that are already established? How will you prove to your market that your product is worthy? Why should I buy your product when I have never heard of you, and there are plenty of oth

    Put The Shoe In The Other Foot At Job Interviews
    It is amazing that most future employees feel that during a job interview that they are on stage. That is they are trying to project the image to the future employer in order that they should receive a job offer and ultimately be hired by the firm.Have you ever thought of the reverse? Here you are willing to devote many years of service to an organization and perhaps they are the ones who should be examined.Not that you should antagonize and harass the interviewer but rather you should prepare and demonstrate your concern, research skills and thorough overall nature of any project you involve yourself with.Are these not the skills and attributes that good employers are endlessly searching for in the job selection process rather than corporate interview “Parlor Games “?What questions should you ask and how should you prepare for these important events?Firstly if you have not been able to find out previously ask if the firm is privately owned, a government agency or a non prof
    I have determined that although things change over time, some things still remain the same.

    I know it has been highly overstated, but Internet Marketing is similar to the gold rush of the "good ol' days". Everyone comes with expectations of becoming rich overnight.

    With the above stated, let me ask you a question...Do you know or know of ANYONE that has struck it rich online overnight? I don't, and I know of a lot of people!

    I have owned two offline business in the past 12 years, and both took tons of time to build up. I built up inventory, developed a customer base, retained the customer base, continually tried to get new customers, over delivered, and starved for years in each while I put back every dime into the business to help it grow. But I had a PLAN and I stuck to it. Of course as times progressed my plans were modified, but it was sure easier to modify something that was already in existence than to "wing" it as so many do! My last business opened it's doors on September 1, 2001. Do you think my plan took into account the events of 9/11? Nope. My business was retail automotive parts for enthusiasts, and everything I sold were items that were not "necessary", but helped customize vehicles. After 9/11 people stopped spending on luxury or "un-necessary" items, and my business floundered horribly!

    BUT, because I had already written up a plan of attack, I was able to go back and revise it. I suppose I could have just either given up or jumped into selling "whatever", but instead I revised my plan and focused in on how I could still attract customers who were now afraid to spend. My marketing strategy changed and I used people's emotions and fears (at the time) to focus them in on the positives of spending some extra money on themselves, and how they could feel better about it! I targeted my ads towards American Made products as well, which really helped my bottom line. The patriotism at the time was astounding, and buying "American" was my ticket to success! Don't get me wrong, the products I sold did add value to my customers, so everyone won in the end!

    The moral or point to my little story is that by having a "plan" I was able to sit down and re-read my goals and how I was going to achieve them, then modify. I honestly believe without a plan, I would have closed up within six months of 9/11.

    Now I know the internet is a completely different game than the offline retail world, but the rules are not so different, it just the amount of money needed to "start" is relatively small in comparison.

    Even still, the work load and customer relations aspect does not change!! Nothing happens overnight unless you hit the lottery. So although you are using a computer instead of a brick and mortar store, you still have the basics of business building you need to tend to.

    -Develop a business plan
    -Know your market
    -Have written definable goals
    -Know your Income avenues
    -Value-Value-Value
    -Communicate with your customers, not TO them
    -Have a mechanism to retain existing customers
    -Always be studying your market and their needs
    -The Lego principle

    Ok, the last one might have thrown you. "The Lego Principle" is a phrase I like to use to describe the types of business I like to start. The principle is this...Develop a business that is easily build-able. I know build-able isn't really a word, but it fit's and you know what I mean. When you are sitting down and either reviewing your existing business or trying to develop a new one, think long term. Lego's are building blocks that universally fit with each other. You can buy multiple kits and they can make hundreds of different combinations of things, only limited by your imagination! The key is that they all fit together!

    Your business should be the same way. You may only start out with one product, but you should have a way to "build" on that product and add to it, modify it, expand and grow it in hundreds of different ways, and still all be appealing to your customers. Each new product should add value to an existing product, all the while helping add value to your customers.

    Back to your plan...In your business plan you should outline EVERYTHING. Yeah, you want to ensure it will be profitable, but let me tell you a secret...STUDY YOUR DEMOGRAPHIC. Know your customer. Know what they eat, where they shop, what they buy, who they hang out with...everything. By knowing this you can better serve them and give them what they want.

    Amongst the hundreds of other things to keep in mind when starting/building a business online, I want to add another item you NEED to think about when working for yourself.

    Keep in mind one question...Why is your business so damn different from every other one in your niche? If you can't answer this, than you need to re-think your business plan.

    If you are selling an e-book on how to improve your golf swing, WHY would someone pick out YOUR e-book over the other ones? Yeah, you may have a unique twist (at least I hope you do!), but really, is it THAT different that it can compete against the others? Is your marketing and copy so much better?

    Look, in today's fast moving internet world, products are being developed and marketed everyday. Even down to the micro-niches, markets are oversaturated. How the hell do you plan to compete with the products that are already established? How will you prove to your market that your product is worthy? Why should I buy your product when I have never heard of you, and there are plenty of othe

    The Difference Between Customer Service and Customer Satisfaction
    We all love to be welcomed warmly, attentively waited on with polite and enthusiastic anticipation of and fulfillment of our needs by a professional looking worker with a subservient attitude. This is customer service.Customer Service can be a great attractor for a customer to return to buy that product or service again, but it is not the only factor. What if you are in a restaurant and the service is great, but the food is bad? What if the environment is not clean or attractive? What if you can’t find a place to park or have to wait in line?These and a host of other satisfaction factors will ultimately influence your decision to return to that establishment or recommend it to others. The combination of all these factors in the mind of the customer is what is meant by customer satisfaction.In his recent book, “What Customers Want!”, Bart Allen Berry presents the results of years of customer satisfaction research, and reveals the ten domains of satisfaction customers are influenced by in a
    rts for enthusiasts, and everything I sold were items that were not "necessary", but helped customize vehicles. After 9/11 people stopped spending on luxury or "un-necessary" items, and my business floundered horribly!

    BUT, because I had already written up a plan of attack, I was able to go back and revise it. I suppose I could have just either given up or jumped into selling "whatever", but instead I revised my plan and focused in on how I could still attract customers who were now afraid to spend. My marketing strategy changed and I used people's emotions and fears (at the time) to focus them in on the positives of spending some extra money on themselves, and how they could feel better about it! I targeted my ads towards American Made products as well, which really helped my bottom line. The patriotism at the time was astounding, and buying "American" was my ticket to success! Don't get me wrong, the products I sold did add value to my customers, so everyone won in the end!

    The moral or point to my little story is that by having a "plan" I was able to sit down and re-read my goals and how I was going to achieve them, then modify. I honestly believe without a plan, I would have closed up within six months of 9/11.

    Now I know the internet is a completely different game than the offline retail world, but the rules are not so different, it just the amount of money needed to "start" is relatively small in comparison.

    Even still, the work load and customer relations aspect does not change!! Nothing happens overnight unless you hit the lottery. So although you are using a computer instead of a brick and mortar store, you still have the basics of business building you need to tend to.

    -Develop a business plan
    -Know your market
    -Have written definable goals
    -Know your Income avenues
    -Value-Value-Value
    -Communicate with your customers, not TO them
    -Have a mechanism to retain existing customers
    -Always be studying your market and their needs
    -The Lego principle

    Ok, the last one might have thrown you. "The Lego Principle" is a phrase I like to use to describe the types of business I like to start. The principle is this...Develop a business that is easily build-able. I know build-able isn't really a word, but it fit's and you know what I mean. When you are sitting down and either reviewing your existing business or trying to develop a new one, think long term. Lego's are building blocks that universally fit with each other. You can buy multiple kits and they can make hundreds of different combinations of things, only limited by your imagination! The key is that they all fit together!

    Your business should be the same way. You may only start out with one product, but you should have a way to "build" on that product and add to it, modify it, expand and grow it in hundreds of different ways, and still all be appealing to your customers. Each new product should add value to an existing product, all the while helping add value to your customers.

    Back to your plan...In your business plan you should outline EVERYTHING. Yeah, you want to ensure it will be profitable, but let me tell you a secret...STUDY YOUR DEMOGRAPHIC. Know your customer. Know what they eat, where they shop, what they buy, who they hang out with...everything. By knowing this you can better serve them and give them what they want.

    Amongst the hundreds of other things to keep in mind when starting/building a business online, I want to add another item you NEED to think about when working for yourself.

    Keep in mind one question...Why is your business so damn different from every other one in your niche? If you can't answer this, than you need to re-think your business plan.

    If you are selling an e-book on how to improve your golf swing, WHY would someone pick out YOUR e-book over the other ones? Yeah, you may have a unique twist (at least I hope you do!), but really, is it THAT different that it can compete against the others? Is your marketing and copy so much better?

    Look, in today's fast moving internet world, products are being developed and marketed everyday. Even down to the micro-niches, markets are oversaturated. How the hell do you plan to compete with the products that are already established? How will you prove to your market that your product is worthy? Why should I buy your product when I have never heard of you, and there are plenty of oth

    Direct Matches: The Key To Using Direct Matches In Your Business
    Direct Matches is one of the newest online meeting places. It is creating quite a stir in the world of business for it fresh ideas and creative opportunities. Direct Matches offers the opportunity to meet people in business, the dating world, education, as well as a home business plan that many are using to make a great income from their own homes.Use Direct Matches to promote your business by signing up for a free account and meeting people. You will meet people by adding them to your contacts and emailing them. Direct Matches is full of people looking for opportunities to network with people.Direct Matches is a hub for business activity of all kinds and a perfect place to set up a forum of your own. You can join as many forum here as you would like and establish yourself as a leader in your field by answering questions from newbies and professionals and a place where you can promote your own businesses, techniques, and skills.Direct Matches also offers opportunities for singles and pe
    as going to achieve them, then modify. I honestly believe without a plan, I would have closed up within six months of 9/11.

    Now I know the internet is a completely different game than the offline retail world, but the rules are not so different, it just the amount of money needed to "start" is relatively small in comparison.

    Even still, the work load and customer relations aspect does not change!! Nothing happens overnight unless you hit the lottery. So although you are using a computer instead of a brick and mortar store, you still have the basics of business building you need to tend to.

    -Develop a business plan
    -Know your market
    -Have written definable goals
    -Know your Income avenues
    -Value-Value-Value
    -Communicate with your customers, not TO them
    -Have a mechanism to retain existing customers
    -Always be studying your market and their needs
    -The Lego principle

    Ok, the last one might have thrown you. "The Lego Principle" is a phrase I like to use to describe the types of business I like to start. The principle is this...Develop a business that is easily build-able. I know build-able isn't really a word, but it fit's and you know what I mean. When you are sitting down and either reviewing your existing business or trying to develop a new one, think long term. Lego's are building blocks that universally fit with each other. You can buy multiple kits and they can make hundreds of different combinations of things, only limited by your imagination! The key is that they all fit together!

    Your business should be the same way. You may only start out with one product, but you should have a way to "build" on that product and add to it, modify it, expand and grow it in hundreds of different ways, and still all be appealing to your customers. Each new product should add value to an existing product, all the while helping add value to your customers.

    Back to your plan...In your business plan you should outline EVERYTHING. Yeah, you want to ensure it will be profitable, but let me tell you a secret...STUDY YOUR DEMOGRAPHIC. Know your customer. Know what they eat, where they shop, what they buy, who they hang out with...everything. By knowing this you can better serve them and give them what they want.

    Amongst the hundreds of other things to keep in mind when starting/building a business online, I want to add another item you NEED to think about when working for yourself.

    Keep in mind one question...Why is your business so damn different from every other one in your niche? If you can't answer this, than you need to re-think your business plan.

    If you are selling an e-book on how to improve your golf swing, WHY would someone pick out YOUR e-book over the other ones? Yeah, you may have a unique twist (at least I hope you do!), but really, is it THAT different that it can compete against the others? Is your marketing and copy so much better?

    Look, in today's fast moving internet world, products are being developed and marketed everyday. Even down to the micro-niches, markets are oversaturated. How the hell do you plan to compete with the products that are already established? How will you prove to your market that your product is worthy? Why should I buy your product when I have never heard of you, and there are plenty of oth

    Nail Products A Cosmetics
    Girls, girls, girls! Where does their clothing, accessory, hair products, and shoe madness ever end? Oh, and let's not forget about all those nail products. That's the last thing we'd want to do. After all, as we know, women cannot survive without their primping and cosmetic rituals. The nails are about as important as the hair. This is a given! If you don't believe me, just take a look at the next female that passes by. I have to admit that I thank God each day that we men don't have to worry about these redundant grooming issues. As for all the females out there, they seem to like them just fine.I live with three girls. The youngest of these three is seven years old. Go ahead and take a stab at how many nail products she already has. It's a bit ridiculous. The last lime I checked, she had over a dozen nail polishes. Now, I realize what you're currently thinking. Well, why in the heck did I let her get them all, right? It's not me! She has an 18 year old sister and a mother here too. They are so into man
    at is easily build-able. I know build-able isn't really a word, but it fit's and you know what I mean. When you are sitting down and either reviewing your existing business or trying to develop a new one, think long term. Lego's are building blocks that universally fit with each other. You can buy multiple kits and they can make hundreds of different combinations of things, only limited by your imagination! The key is that they all fit together!

    Your business should be the same way. You may only start out with one product, but you should have a way to "build" on that product and add to it, modify it, expand and grow it in hundreds of different ways, and still all be appealing to your customers. Each new product should add value to an existing product, all the while helping add value to your customers.

    Back to your plan...In your business plan you should outline EVERYTHING. Yeah, you want to ensure it will be profitable, but let me tell you a secret...STUDY YOUR DEMOGRAPHIC. Know your customer. Know what they eat, where they shop, what they buy, who they hang out with...everything. By knowing this you can better serve them and give them what they want.

    Amongst the hundreds of other things to keep in mind when starting/building a business online, I want to add another item you NEED to think about when working for yourself.

    Keep in mind one question...Why is your business so damn different from every other one in your niche? If you can't answer this, than you need to re-think your business plan.

    If you are selling an e-book on how to improve your golf swing, WHY would someone pick out YOUR e-book over the other ones? Yeah, you may have a unique twist (at least I hope you do!), but really, is it THAT different that it can compete against the others? Is your marketing and copy so much better?

    Look, in today's fast moving internet world, products are being developed and marketed everyday. Even down to the micro-niches, markets are oversaturated. How the hell do you plan to compete with the products that are already established? How will you prove to your market that your product is worthy? Why should I buy your product when I have never heard of you, and there are plenty of oth

    Interview Tip: Nervousness During Job Interviews
    Getting nervous before or during an interview is natural but there are things you can do to combat it.First off, practice makes perfect! The more you interview, the more confident you'll be.Do company research well in advance so that you can relax before the interview rather than scrambling to get ready at the last minute.When it comes to answering interview questions, avoid trying to memorize scripted answers that you might have read somewhere. Instead, focus on answering the questions in a way that makes sense to you that showcases your experience and skills.On the day of the interview, wear comfortable clothing that suits the type of interview you're attending and ensure you arrive in advance so that you don't have to rush to get there.Remember to bring copies of your resume with you ensuring that you bring one for yourself, too. You might need to refer to your resume during the interview and having a copy for you to look at means you don't have to memorize everything you've
    is you can better serve them and give them what they want.

    Amongst the hundreds of other things to keep in mind when starting/building a business online, I want to add another item you NEED to think about when working for yourself.

    Keep in mind one question...Why is your business so damn different from every other one in your niche? If you can't answer this, than you need to re-think your business plan.

    If you are selling an e-book on how to improve your golf swing, WHY would someone pick out YOUR e-book over the other ones? Yeah, you may have a unique twist (at least I hope you do!), but really, is it THAT different that it can compete against the others? Is your marketing and copy so much better?

    Look, in today's fast moving internet world, products are being developed and marketed everyday. Even down to the micro-niches, markets are oversaturated. How the hell do you plan to compete with the products that are already established? How will you prove to your market that your product is worthy? Why should I buy your product when I have never heard of you, and there are plenty of other choices that are so much easier to buy?

    I'm Joe Consumer and I'm lazy. I don't want to think, I want to buy. I buy what I know, and what I have heard works. Word of mouth means much more to me than some crazy 10 page sales copy. YOU may love your product, but why should I?

    Do you understand what I am getting at here? I am playing devil's advocate, but I want you to think. If you can't honestly answer any of the questions I just asked you with absolute and resounding answers, than you have a problem.

    Yes, a product has to have value for the customer, and yes over-delivering is important. But just as important is how you portray your product and position yourself in your respective marketplace.

    Do you honestly think just because "you build it, they will come"? Not anymore. Consumers are smarter, lazier, and are immune to hype tactics. I know as IMers we can pick out a "hypey" sales letter and ploy a mile away, but guess what, with the influx of wannabe IMers pumping out sales pages on everything under the sun, consumers are immune as well.

    I can't answer the question for you, but you honestly need to sit down and THINK about your market. Again, value is important, but standing out in a crowd and generating word-of-mouth is equally important, and if forgotten...you will not even be a "blip" on a consumers radar screen.

    I understand that starting or building a business in the internet world can be a daunting and overwhelming task. It should be! There is a lot to think about. With the number of marketers jumping online each and every day, you have a lot of competition. Granted, most just toss up a page with a cheesy product and hope it sells (throwing darts blindfolded), and that will make your product look even better, BUT...They also make it harder to sell for you. Why? Because the consumer can't type anything into Google without coming to a page where someone is trying to sell them something. And every time they come across one of your competitors sales pages, they become only that much more immune to yours.

    So to wrap this up I will leave you with one final question....

    DOES YOUR BUSINESS HAVE A PLAN THAT DIFFERENTIATES YOU FROM THE CROWD WHILE PROVIDING AN AVENUE FOR INCREASED LONG TERM PROFITS AND CONTINUALLY ADD'S VALUE TO YOUR CUSTOMERS?

    If not, you might want to rethink your business. Long term success online will continually get more crowded. What once worked will fail, and only those who stay ahead of the curve will succeed.

    Keith Boisvert
    www.outlawmarketing.net
    www.outlaw-fx.com

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