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Actual for You - Five Secrets to Showing Your Customers You Really Care
Have you ever found yourself wondering if you are in the right job? Or if there is some other job out there that might be a better fit? To find out take our quiz.The alarm goes off on Monday morning. . .A. You leap out of bed! Because Monday is your favorite day!B. You switch off the snooze button on your alarm at least 3 or 4 times then roll out of bed and atte
* Nodding your head
* Leaning
When I think about digital signage, I'm sometimes reminded of the perpetually hungry, ever-growing plant from the musical "Little Shop of Horrors." You might remember that unusual flora. It's the talking, singing Venus Flytrap on steroids that constantly demands "Feed Me!" I can't help but think of that giant man-eating plant, because its appetite for flesh was as large and insatiable as that
What upsets you the most when receiving poor customer service?
Eighty percent of the poll participants said the “I don’t care attitude” of the person serving them upsets them the most.
Businesses lose billions of dollars of revenue each year because customers feel the organizations don’t care about their business enough to make an effort to keep them. It takes five times more effort to win over a new customer than to keep an existing customer.
Then why does this happen? No training or poor training has a lot to do with it.
Here are five secrets to showing your customers you really do care about their situations when interacting with them:
1. Listen!
Take the time to listen to the “pain” the customer is trying to share with you. There is a reason why we have two ears and one mouth. Listen for the content and not the method of communication the customer is using. Use active listen skills such as
* Nodding your head
* Leaning f
Today with the internet you can find numerous work at home data entry jobs opportunities, all you need is to know how to search them. If you have some typist skills, then you can easily get some work at home data entry jobs, but you do not need to have typist skills for all data entry jobs.There are some employers who may want you to type an specific number of words per minute, b
Businesses lose billions of dollars of revenue each year because customers feel the organizations don’t care about their business enough to make an effort to keep them. It takes five times more effort to win over a new customer than to keep an existing customer.
Then why does this happen? No training or poor training has a lot to do with it.
Here are five secrets to showing your customers you really do care about their situations when interacting with them:
1. Listen!
Take the time to listen to the “pain” the customer is trying to share with you. There is a reason why we have two ears and one mouth. Listen for the content and not the method of communication the customer is using. Use active listen skills such as
* Nodding your head
* Leaning
Many people wish to work for themselves and owning your own business is a career choice, which should be considered if you are a motivated self-starter. Considering a franchise is also a good choice if you have never run a business before and leaving Corporate America for self-employment and making this part of your dream.In Franchising much is based on your ability and business acumen
Then why does this happen? No training or poor training has a lot to do with it.
Here are five secrets to showing your customers you really do care about their situations when interacting with them:
1. Listen!
Take the time to listen to the “pain” the customer is trying to share with you. There is a reason why we have two ears and one mouth. Listen for the content and not the method of communication the customer is using. Use active listen skills such as
* Nodding your head
* Leaning
10. Pay no income taxes on profits your company does not remit to the U.S. You should pay taxes in your country on money your Panamanian corporation pays you, whether in salary or tax-advantaged dividends or capital gains. However, the corporation can pay many of your expenses as legitimate business expenses.9. Pay no income taxes in Panama. A non-resident Panamanian I
1. Listen!
Take the time to listen to the “pain” the customer is trying to share with you. There is a reason why we have two ears and one mouth. Listen for the content and not the method of communication the customer is using. Use active listen skills such as
* Nodding your head
* Leaning
In a previous article I looked at reasons why training is important and how organisations could look at providing training for employees. In this article I’ll consider some practical ways of going about providing internal training. It must be said that internal training is never expected to replace quality external training but what it can offer is a degree of personalisation and employee inv
* Nodding your head
* Leaning forward to show interest
* Saying “I hear what you saying,” “I see what you mean,” or “tell me more”
* Stop doing something else and devoted all your attention to listening.
* Look at the customer
* Be patience and not interrupt the customer before adding your thoughts
You might be the first person that day that took time to listen to that person. Make the most of it.
2. Respond
Respond to the customer in the following ways:
* Use inflection in your voice (avoid sounding monotone)
* Don’t use “whatever,” “yeah, right,” “if you say so”
3. Check your body language
Make sure your body language is saying to the customer, “I want to help you.” Make sure you are doing the following:
* Smile
* Stand erect
* Hands at your side, but never on your hips
* Avoid le
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