Actual for You
#1 in Business Subscribe Email Print

You are here: Home > Business > Customer Service > Drawing the Line on Rude Customers

Tags

  • clothing
  • service
  • after talking
  • cellular phone

  • Links

  • Finishing your Butcher Block Counter Top
  • Looking For A Younger Face
  • Celebrities Increase Popularity of Gastric Bypass Surgery
  • Actual for You - Drawing the Line on Rude Customers

    Jobs in Bulgaria for Expatriates
    Bulgaria joined the European Union on the 1st of January 2007 - but prior to its accession it was already a nation proving interesting particularly among western Europeans who realized that it is a nation with an abundance of natural and architectural charm and history and a country where a little money goes an awfully long way towards a high standard
    ked the customer to sign her credit card, a company requirement, he became a “jerk” and an “a_____e.” Ted says, “I don’t know what her problem was, but I certainl
    10 Benefits of Branding
    You may be wondering why Branding is so important to the success of your business. Consider the points below, to see how they would contribute to the growth and bottom line of your venture.1. A sharp focus will be created – this clarity will increase your overall effectiveness.2. Your marketing activities will be more likely to attract th
    I know, I know . . . the customer is always right . . . or at least should be treated as if they’re always right. But, when and where do you draw the line?

    The question comes up after talking to a frontline sales person, Ted. A few days ago, he had trouble with a customer. The customer was being vague and Ted simply asked for clarification. From then on the customer was rude and kept sniping at Ted. She even had a telephone call on her cellular phone and proceeded to talk about Ted and how “rude” HE was to the caller. Then when Ted had to interrupt her conversation for payment, he was even worse than rude, according to her. When he asked the customer to sign her credit card, a company requirement, he became a “jerk” and an “a_____e.” Ted says, “I don’t know what her problem was, but I certainly

    B2B Marketing Health and Elder Care Services
    Quality Care Options is an established company advocating for the right of all seniors to receive excellent service and product. The organization recommends Certified Senior Approved Services to its elderly clientele.Through its highly visible web sites and monthly ezines, Quality Care Options (QCO) attracts both the senior and the businesses t
    The question comes up after talking to a frontline sales person, Ted. A few days ago, he had trouble with a customer. The customer was being vague and Ted simply asked for clarification. From then on the customer was rude and kept sniping at Ted. She even had a telephone call on her cellular phone and proceeded to talk about Ted and how “rude” HE was to the caller. Then when Ted had to interrupt her conversation for payment, he was even worse than rude, according to her. When he asked the customer to sign her credit card, a company requirement, he became a “jerk” and an “a_____e.” Ted says, “I don’t know what her problem was, but I certainl
    Wal Mart and Tommy Hilfiger: How To Make A Brand Work
    The news has been reporting that Tommy Hilfiger is up for sale.As of this writing, there are various clothing brands and investment groups pondering an acquisition of the Tommy Hilfiger company.There is no question that Tommy is one of the leading clothing brands in the world.It has been reported that it is gaining popularity in Eu
    asked for clarification. From then on the customer was rude and kept sniping at Ted. She even had a telephone call on her cellular phone and proceeded to talk about Ted and how “rude” HE was to the caller. Then when Ted had to interrupt her conversation for payment, he was even worse than rude, according to her. When he asked the customer to sign her credit card, a company requirement, he became a “jerk” and an “a_____e.” Ted says, “I don’t know what her problem was, but I certainl
    Who Loves Statistics?
    Statistics, the word almost makes me cringe as it is a reminder of all the hard work I had to do to finish my degree. I do not think that it is statistics per se but it is the fact that I had to create the numbers from formulas. In business, statistics are generated from asking the right questions and instead of doing all the calculations, the software
    ut Ted and how “rude” HE was to the caller. Then when Ted had to interrupt her conversation for payment, he was even worse than rude, according to her. When he asked the customer to sign her credit card, a company requirement, he became a “jerk” and an “a_____e.” Ted says, “I don’t know what her problem was, but I certainl
    Customer Rewards
    The idea of a customer reward program is to first get customers interested in your product. That is often achieved by introductory incentives. These incentives might be the lure of free car wash to the first fifty people to pump gas at the new gas station at the corner of East and Vine St. Or it could be a credit card promising not to charge interest
    ked the customer to sign her credit card, a company requirement, he became a “jerk” and an “a_____e.” Ted says, “I don’t know what her problem was, but I certainly didn’t enjoy being called names. I couldn’t think of anything I could do to make the situation better. I felt so helpless.”

    There are two elements of this scenario. First of all, cellular phones: what are sales and service personnel doing about cellular phone calls? I was buying stamps the other day at the post office and the person directly in front of me was carrying on a conversation while the clerk behind the counter was trying to help her with a purchase. He didn’t say anything to her, but he did apologize to me after she left because it took more time to assist her than it should have.

    The Tacoma-Pierce County Health Depa

    HTTP = HTML link (for blogs, profiles,phorums):
    <a href="http://www.actual4u.com/article/15576/actual4u-Drawing-the-Line-on-Rude-Customers.html">Drawing the Line on Rude Customers</a>

    BB link (for phorums):
    [url=http://www.actual4u.com/article/15576/actual4u-Drawing-the-Line-on-Rude-Customers.html]Drawing the Line on Rude Customers[/url]

    Related Articles:

    Looking For A Job?

    Background Checks - What Is Being Said About You?

    Forget About Customer Service & Satisfaction: Pursue Customer VALUE

    Bookmark it: del.icio.us digg.com reddit.com netvouz.com google.com yahoo.com technorati.com furl.net bloglines.com socialdust.com ma.gnolia.com newsvine.com slashdot.org simpy.com shadows.com blinklist.com