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Actual for You - Customer Service and the United States Post Office
As more and more people are being laid off and replaced by technology, more and more people are finding themselves unemployed. It is sometimes difficult to find a new job in today's competitive job marke
This is because the customers come in
What IS an OODA loop?John R. Boyd was a U.S. Air Force fighter pilot active during the 1950's. In the 1970's he helped design the F-16 and then went on to promote a concept called the OODA loop.Running a post office is no easy chore and many times there is a line. Customers waiting in line obviously believe that if they have to wait too long that the customer service is no good. They equate their time being wasted to poor service. It is not difficult to run a post office, but it is difficult to staff the front office.
This is because the customers come in
“When I was a child, I always thought the world was mine, A stomping ground for me, full of opportunities. I always had this attitude that I was going to go out into the world and do all the things I want
This is because the customers come in
This is the third in a series of articles about the internationally collected sculptor, Nina Winters.When I spoke with Nina from her studio in Clearwater, Florida, I found out that she was awarded
This is because the customers come in
It all began in the 1980’s. Ronald Regan was president and one of the many controversial things he did in that office was to deregulate the TV industry. Why did he do it? Well, as a conservative Republica
This is because the customers come in
You can pick up any business or news magazine at any time and read articles about the rapid pace of change, the increasing speed at which everything moves, the globalization of industry and commerce, and
This is because the customers come in spurts and there are mandatory breaks for the employees. Additionally many people go to the post office during their lunch break and that is the exact same time there are fewer front desk helpers at the post office working.
Problems are compounded during the Christmas rush. Most of the post
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