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  • Actual for You - Now That's Service!

    Yesterday's Hero
    Wonder Woman makes it looks so easy. She gets up every morning, fights the good fight, calls it a day, and starts the whole process all over again. This is the way most of us begin our workday. We work hard, accomplish lots, and get up in the morning for an enc
    are the most popular ones ordered, but I’ll let you in on a little secret, No.18 is my favorite.”
    Guest
    How To Select A Six Sigma Quality Improvement Project
    Selecting a quality improvement project is pretty similar to selecting any other project in Six Sigma. But identifying the improvement area within your department or within the business will not automatically lead to having the project selected. Not even fillin
    An elderly lady gazed at the array of smoothie options as she approached the counter at Freshens Yogurt in the DFW Airport. The line was quite long and I was eating within earshot of the counter. The interaction (note: an interaction, not a transaction) went something like this:

    Manager: “What type of smoothie are you in the mood for today?”
    Guest: “There are so many, I can’t decide.”
    Manager: “Well, No.1 and No.16 are the most popular ones ordered, but I’ll let you in on a little secret, No.18 is my favorite.”
    Guest:

    Laser Wood Cutting
    Ever since its introduction in the mid 1900's the laser has come a long way. From light shows to scientific experiments, this optical phenomenon has been used in a variety of avenues. Today, lasers are being used in the manufacture process as cutting equipment.
    he DFW Airport. The line was quite long and I was eating within earshot of the counter. The interaction (note: an interaction, not a transaction) went something like this:

    Manager: “What type of smoothie are you in the mood for today?”
    Guest: “There are so many, I can’t decide.”
    Manager: “Well, No.1 and No.16 are the most popular ones ordered, but I’ll let you in on a little secret, No.18 is my favorite.”
    Guest

    Get Your Printers to Print Your Business Cards in Bright Colours
    Get your printers to print your business cards in bright colours as this attracts the eye and few people will be able to resist taking a card from you. You need the name of your business to be printed in bold letters so that it is easy to read. The backs of t
    : an interaction, not a transaction) went something like this:

    Manager: “What type of smoothie are you in the mood for today?”
    Guest: “There are so many, I can’t decide.”
    Manager: “Well, No.1 and No.16 are the most popular ones ordered, but I’ll let you in on a little secret, No.18 is my favorite.”
    Guest

    Christian Job Search: Humbly Tooting Your Horn
    I've said before that there's no such thing as "Christian job search." There's just job searching that Christians do.Every job seeker I know of has to write a resume, every job seeker has to participate in job interviews, every job seeker has to perform
    in the mood for today?”
    Guest: “There are so many, I can’t decide.”
    Manager: “Well, No.1 and No.16 are the most popular ones ordered, but I’ll let you in on a little secret, No.18 is my favorite.”
    Guest
    Accounting - Explaining The Balance Sheet
    One of the fundamental financial statements of a business is called the balance sheet. In layman’s terms, what are the different components of the balance sheet?The nature of the balance sheet is that it is similar to a financial picture of the organiza
    are the most popular ones ordered, but I’ll let you in on a little secret, No.18 is my favorite.”
    Guest: “I’ll try one of those.”
    The manager quickly made the smoothie and tendered the payment. As the lady began to leave, the manager said, “Please take a taste—I want to ensure you enjoy it as much as I do.” She obliged and responded, “Outstanding!” The manager replied, “That’s what I like to hear!”

    Now That’s Service!

    Great service not only for the guest who placed the order, but the eight others in line, as well as

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