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  • Actual for You - Avoiding Useless Confrontation

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    asked if he was going to take it back to the counter, and I saw another look of pain on his face. He told me the clerk had been so pleasant, he hated to go back and confront the person with the information that they had made the mis
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    If you are like most people, it will not take long to encounter a situation where you feel slighted in one way or another by someone you are trying to do business with. When these situations arise, it is helpful to know how to approach the problem in a way that results in getting the results you want without throwing gasoline on the flames. With a careful choice of wording, you can turn a negative into a positive, and get the offending party to tumble over themselves to make things right.

    To illustrate this point, I will use a simple example of a situation I encountered recently in a fast food establishment. A friend of mine went to the counter and ordered a sandwich. He paid for the item, and went to a table in the dining room. When he looked at the sandwich, I saw him frown and hesitate to begin eating. I asked him what was wrong, and he told me the sandwich was not prepared the way he requested. I then asked if he was going to take it back to the counter, and I saw another look of pain on his face. He told me the clerk had been so pleasant, he hated to go back and confront the person with the information that they had made the mis

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    ach the problem in a way that results in getting the results you want without throwing gasoline on the flames. With a careful choice of wording, you can turn a negative into a positive, and get the offending party to tumble over themselves to make things right.

    To illustrate this point, I will use a simple example of a situation I encountered recently in a fast food establishment. A friend of mine went to the counter and ordered a sandwich. He paid for the item, and went to a table in the dining room. When he looked at the sandwich, I saw him frown and hesitate to begin eating. I asked him what was wrong, and he told me the sandwich was not prepared the way he requested. I then asked if he was going to take it back to the counter, and I saw another look of pain on his face. He told me the clerk had been so pleasant, he hated to go back and confront the person with the information that they had made the mis

    Lions, Tigers, and Bears, OH MY! Liars, Cheaters, and Fears, OH MY!
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    mselves to make things right.

    To illustrate this point, I will use a simple example of a situation I encountered recently in a fast food establishment. A friend of mine went to the counter and ordered a sandwich. He paid for the item, and went to a table in the dining room. When he looked at the sandwich, I saw him frown and hesitate to begin eating. I asked him what was wrong, and he told me the sandwich was not prepared the way he requested. I then asked if he was going to take it back to the counter, and I saw another look of pain on his face. He told me the clerk had been so pleasant, he hated to go back and confront the person with the information that they had made the mis

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    the item, and went to a table in the dining room. When he looked at the sandwich, I saw him frown and hesitate to begin eating. I asked him what was wrong, and he told me the sandwich was not prepared the way he requested. I then asked if he was going to take it back to the counter, and I saw another look of pain on his face. He told me the clerk had been so pleasant, he hated to go back and confront the person with the information that they had made the mis
    Dos and Don'ts for Jobseekers
    When looking for a job you can take advantage of many methods: either you turn to your friends’ protection, or surf the net and peruse the newspapers or finally use the services of the recruiting agency. Even if your friends have no influential connections or can’t assist you in employment at the present moment, let them know that you are seeking a new job. A worthy position may turn up in a week’s time. And during this week you are to conquer the net, news
    asked if he was going to take it back to the counter, and I saw another look of pain on his face. He told me the clerk had been so pleasant, he hated to go back and confront the person with the information that they had made the mistake of not putting enough extra pickles on the sandwich as he had asked, but he also did not want to eat the sandwich because it was not right. My friend struggled with whether or not to accept the error, and asked me how he could get the employee to correct the problem without having to offend the person by telling them they had made a mistake.

    My response was to return to the counter and say to the cashier, “Excuse me, could I trouble you for some extra pickles?” My friend was up like a shot and said exactly what I instructed him to say. Moments later, he returned to the table beaming and carrying a cup filled with more pickles than he wanted to eat, with a smile and wave from the happy restaurant cashier. In this encounter, there was no mention that any mistake had occurred, and nothing said to trigger any kind of negative reflex defensive reaction from the restaurant employee. All too often, people foll

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