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Actual for You - Managing Change - Dealing with Underground Resistance
This article is designed to help people choose the correct asset labels for application in your School, Office, Company, College or University.Asset Label TypesWe have split asset labels into different categories and will explain their strengths and suitability and their applications.1) Permanent frangible vinyl asset labels 2) Silver Voiding asset labels1) Permanent Frangible Vinyl Asset LabelThis label is suitable for most applications. These labels are much higher quality asset labels than the paper version and are more common in the field. The label material will conform to the majority of surfaces and forms a hi
• Formal charges: In this company there was a person known as a Corporate Compliance Officer. There job was primarily to insure the company was in compliance with all laws. One morning I found out they were also in charge of following up on complaints of basic wrongdoing. Anonymous, that is how it worked; charges were filed against me and my staff for rigging the bid. That was a further distraction from the work at hand. Lesson – Make sure you make
Change is a tricky thing. If you are someone contemplating the changes that will occur by becoming a successful small business owner, it will be helpful for you to have a bird's eye view of where you are along the continuum.To that end, Dr. James Prochaska and Carlo DiClemente developed a Transtheoretical Model of Change in 1982 that has been applied to everything from weight loss to drug addiction with great success and acclaim. Though their model has never before been applied to those considering starting up a successful small business, it is a very relevant model that will help take the pressure off individuals thinking they should be further a
We were part of a high tech company and the decision had been made, based on my recommendation, to outsource the primary warehouse of this fast growing $11 billion outfit. It was a culture clash of gigantic proportions. My team was brought in from the outside to drive change. Inside, they were all used to the best of everything.
My first order of business was to slash operating costs in the logistics function. In the warehouse in question they were spending over $300,000 a year, are you ready for this, cleaning the warehouse. It wasn’t that big, a high rise facility with maybe a 150,000 square foot footprint and eight levels. They were dusting the computers up as high as they could reach – every night!
The big guys who met in the mahogany boardroom agreed with my recommendation to outsource the function. The company was a mere fifteen years old at the time and the ‘old timers’ were outraged. We agreed to provide jobs on campus, as they called it, for everyone. Nonetheless, the pockets of resistance would rival the streets of Baghdad today.
There are a few stages of resistance but I am talking about when it reaches the Gandhi stage … it goes underground. Here are a few things that began to happen …
• Allegations of wrongdoing: For me and my team it started with rumors that soon led to allegations we were in cahoots with the company selected to do the outsourcing. This was of course a major distraction to the work we were driving. We had to take time to sit down with my boss, the CEO, the CFO and others to explain we’d never even met these people before. Lesson – it’s important to deal with what comes your way during change in a professional and upfront manner.
• Formal charges: In this company there was a person known as a Corporate Compliance Officer. There job was primarily to insure the company was in compliance with all laws. One morning I found out they were also in charge of following up on complaints of basic wrongdoing. Anonymous, that is how it worked; charges were filed against me and my staff for rigging the bid. That was a further distraction from the work at hand. Lesson – Make sure you make a
Did you go through the goal setting exercise outlined in the August '05 Dose of Reality™? [see the end of this article for subscription information and back issues] If you did, fabulous! With your goals written down, you’re lightyears ahead of your peers. Get a load of this: A study was conducted a few years ago of graduates from a business school. Only three percent of grads had clearly articulated and written goals...but those grads earned ten times more than the 83% who had no goals at all. Even those grads who had some sense of their goals, but had not written them down, earned three times as much as those who hadn’t given goals a second
My first order of business was to slash operating costs in the logistics function. In the warehouse in question they were spending over $300,000 a year, are you ready for this, cleaning the warehouse. It wasn’t that big, a high rise facility with maybe a 150,000 square foot footprint and eight levels. They were dusting the computers up as high as they could reach – every night!
The big guys who met in the mahogany boardroom agreed with my recommendation to outsource the function. The company was a mere fifteen years old at the time and the ‘old timers’ were outraged. We agreed to provide jobs on campus, as they called it, for everyone. Nonetheless, the pockets of resistance would rival the streets of Baghdad today.
There are a few stages of resistance but I am talking about when it reaches the Gandhi stage … it goes underground. Here are a few things that began to happen …
• Allegations of wrongdoing: For me and my team it started with rumors that soon led to allegations we were in cahoots with the company selected to do the outsourcing. This was of course a major distraction to the work we were driving. We had to take time to sit down with my boss, the CEO, the CFO and others to explain we’d never even met these people before. Lesson – it’s important to deal with what comes your way during change in a professional and upfront manner.
• Formal charges: In this company there was a person known as a Corporate Compliance Officer. There job was primarily to insure the company was in compliance with all laws. One morning I found out they were also in charge of following up on complaints of basic wrongdoing. Anonymous, that is how it worked; charges were filed against me and my staff for rigging the bid. That was a further distraction from the work at hand. Lesson – Make sure you make
When you are totally cash strapped yourself, it is pretty darn difficult to maintain sound judgment when someone tells you that they know how to make extra money. You might know that whatever making extra money ideas that they have could be pretty much a hair-balled get rich quick scheme. But then, part of you wants so much to believe in it. After all, people do get lucky right?You might be down on your luck, working for minimum wage in a gas station, but this cannot be all that life has in store for you, right? Maybe whatever particular sales person you're coming across, be it in the classifieds or online, it has just what you need to help you in
The big guys who met in the mahogany boardroom agreed with my recommendation to outsource the function. The company was a mere fifteen years old at the time and the ‘old timers’ were outraged. We agreed to provide jobs on campus, as they called it, for everyone. Nonetheless, the pockets of resistance would rival the streets of Baghdad today.
There are a few stages of resistance but I am talking about when it reaches the Gandhi stage … it goes underground. Here are a few things that began to happen …
• Allegations of wrongdoing: For me and my team it started with rumors that soon led to allegations we were in cahoots with the company selected to do the outsourcing. This was of course a major distraction to the work we were driving. We had to take time to sit down with my boss, the CEO, the CFO and others to explain we’d never even met these people before. Lesson – it’s important to deal with what comes your way during change in a professional and upfront manner.
• Formal charges: In this company there was a person known as a Corporate Compliance Officer. There job was primarily to insure the company was in compliance with all laws. One morning I found out they were also in charge of following up on complaints of basic wrongdoing. Anonymous, that is how it worked; charges were filed against me and my staff for rigging the bid. That was a further distraction from the work at hand. Lesson – Make sure you make
ASKING for A RAISE.First find out from old-timers what is the usual procedure about this. If everyone gets a raise once a year, better wait it out. If there is no “usual,” then you begin your research. What are the salaries of similar positions in your company? What are the salaries of similar positions in other companies? What is the national average for your position? (You may turn up a promising new job in all this research).Make a list of all your accomplishments in your present job. Find at least one that stands out. Now you are ready. Unless this next move is really weird, make an appointment with your boss.Give one re
• Allegations of wrongdoing: For me and my team it started with rumors that soon led to allegations we were in cahoots with the company selected to do the outsourcing. This was of course a major distraction to the work we were driving. We had to take time to sit down with my boss, the CEO, the CFO and others to explain we’d never even met these people before. Lesson – it’s important to deal with what comes your way during change in a professional and upfront manner.
• Formal charges: In this company there was a person known as a Corporate Compliance Officer. There job was primarily to insure the company was in compliance with all laws. One morning I found out they were also in charge of following up on complaints of basic wrongdoing. Anonymous, that is how it worked; charges were filed against me and my staff for rigging the bid. That was a further distraction from the work at hand. Lesson – Make sure you make
Medical transcription the industry that renders doctors dictated reports, procedures and notes into an electronic or paper format in order to create files representing the treatment history of patients. Usually health practitioners dictate what they have done after performing procedures on patients.Nature of the workA medical transcriptionist listens to recordings made by doctors and other health care professionals and transcribes them into reports, letters and other administrative material. They usually listen to recordings through headphones, using both hands to type while pausing the recording as necessary with a foot pedal. The recordings
• Formal charges: In this company there was a person known as a Corporate Compliance Officer. There job was primarily to insure the company was in compliance with all laws. One morning I found out they were also in charge of following up on complaints of basic wrongdoing. Anonymous, that is how it worked; charges were filed against me and my staff for rigging the bid. That was a further distraction from the work at hand. Lesson – Make sure you make a thorough evaluation upfront of the culture and build the proper support for the effort. We had done this and after an investigation, we were cleared of the charges.
• Underground activities: We were receiving information as our project progressed that our systems guy was going to subvert the project any way he could. Lesson – Make sure you develop a ground work of support throughout the organization to receive information of what is ‘really’ happening in your project and not what leaders around you are ‘reporting’ is happening.
Fortunately for me our team had great contacts throughout the organization and the information flowed freely. The young lady who sat in my office and reported the Director’s comments in a recent staff meeting was credible. Unfortunately, she felt she would lose her job if she went public. After much discussion, she trusted me and agreed to ‘come out’ if I talked to the Senior VP of Technology, the Directors boss.
As I met the Senior VP it went something like this …
“Bob, you need to know what Harry said in his Staff meeting this week.” “What?” He gruffly mumbled.
Now he and I had had similar conversations about this guy in the past, it was no surprise.
“He ordered his people to bury the outsourcing project in any way they could.”
I explained to him that I had a member of his staff who would walk in his office and testify to this fact but only if the Director was going to be fired afterwards. Bob got angry and threw a few things around. The problem we had is that we were also in the middle of a companywide systems implementation and the Director, Harry, was THE only one on the premises who knew the old legacy logistics systems. The Senior VP was in a box.
“Ed I can’t get rid of Harry … he is the only one on the campus who has a clue about our legacy systems. It would be foolhardy to me. He won’t do it. I will beat him about the head and shoulders and see to it!”
I never knew whether he beat him up or no
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