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Actual for You - Are You Sabotaging Your Career?
So You Want a Job in Interior Decorating? ion is in essence a problem situation. There is the problem the leader has. And there is the problem the people have. In many cases, they are two different problems. But leaders get into trouble regarding the Call-to-action when they think it’s only one problem, mainly theirs.A career field that is becoming increasingly popular is the field of interior design. Many busy people realize how important it is to have a home or office that is professionally decorated, and therefore many new jobs in interior design are being created.Another important aspect of the field is that interior designers are located in every city, all over the world, so jobs are available just about everywhere. If a young person is creative and has an artistic flair, a career in interior design may be perfect and will provide a long lasting and satisfying job choice.The first thing one has to know in order to obtain a job in interior design is what kind of education is required. Different areas may require different levels of education, and a job in a design house in a major firm in Manhattan, for instance, may require a four year degree, while working for a small company in the Midwest may only require two years college. Many schools offer degrees in interior design as part of their fine arts department, and a specialized degree such as this would definitely be an advantage.Starting out, a new graduate would normally work for another person or for an interior design company. A great deal of experience and contacts can be gained in this kind of environment. Working for an experienced interior designer can give a young person invaluable experience in every aspect of this business, and he can learn many things it took the seasoned professional years to learn. Working side For instance, a leader might be talking about the organization needing to be more productive. So, the leader talks PRODUCTIVITY. On the other hand, the people, hearing PRODUCTIVITY, think, YOU’RE GOING TO GIVE ME MORE WORK! If the leader thinks that productivity is the people’s problem and ignores the “more work” aspect, h/she’s Call-to-action will probably be a bust, resulting in the people avoiding committed action. Let’s apply the primer/Call dynamic to the productivity case. The leader talks PRODUCTIVITY: but this time uses a PRIMER. The primer’s purpose is to establish a “critical confluence” – the union of your problem with the problem of the people. In this case, the leader creates a critical confluence by couching productivity within the framework of MORE MEANINGFUL WORK. The primer may be: LET’S GET TOGETHER AND SEE IF YOU CAN COME UP WITH AN ACTION PLAN THAT WILL ENSURE THAT THE PRODUCTIVITY GAINS YOU IDENTIFY AND EXECUTE WILL ENABLE YOU TO WORK AT WHAT’S REALLY MEANINGFUL TO YOU. Note what we’ve done: The primer is LET’S GET TOGETHER AND SEE IF YOU CAN COME UP WITH AN ACTION PLAN. The actual Call is from the people to themselves: LET’S INCREASE PRODUCTIVITY BY WORKING AT WHAT’S MEANINGFUL. With that Call, the leader moves from just getting average results (YOU MUST BE MORE PRODUCTIVE: i.e., you’re going to solve MY problem) to getting great results (YOU COME UP WITH WAYS TO TIE PRODUCTIVITY INTO MEANINGFUL WORK: i.e., you’re also going to solve your problem.) So, here’s what the leadership talk Call-to-action is truly about: It’s not an order; it’s best manifested when the people give themselves the Call; and it is always primed by your creating the “critical confluence” -- they’ll be solving their problem as well as yours. The vast majority of leaders I’ve worked with are hampering their careers for one simple reason: They’re giving presentations and speeches -- not leadership talks. How to Advertise in a Magazine My experience working with thousands of leaders world wide for the past two decades teaches me that most leaders are screwing up their careers.So you would like the public to know of your company and services and/or products? A magazine advertisement is an excellent way to get noticed, but it is not so easy. This marketing strategy takes some effort and planning on your part in order to fully take advantage of the medium.Which Magazine?Magazines can be an excellent source of advertising, but you have to know which one. Besides choosing a magazine with readers that will be intrigued by your products and/or services, you most likely want to choose a magazine with a large readership. Determining the level of readership for the magazine should be one of the first aspects looked into, but sometimes the reports of readership can be misleading.A magazine may tell you that over 100,000 people will be exposed to your ad. That sounds great but the magazine only prints about 60,000 copies. You have to consider that a decent proportion of the magazines they produce are going to dealers and newsstands meaning that a good number of magazines may never be opened at all. Also, publishers may conduct surveys to gain a sense of readership that could be misleading to the advertiser. For instance, a publisher may ask an office subscriber how many people work in the office, so the publisher will count all of the people working in that office as readers (though they may not be so). Publishers do the same with single subscriptions delivered to a library.There is a huge difference between readership figures and dist On a daily basis, these leaders are getting the wrong results or the right results in the wrong ways. Interestingly, they themselves are choosing to fail. They’re actively sabotaging their own careers. Leaders commit this sabotage for a simple reason: They make the fatal mistake of choosing to communicate with presentations and speeches -- not leadership talks. In terms of boosting one’s career, the difference between the two methods of leadership communication is the difference between lightning and the lightning bug. Speeches/presentations primarily communicate information. Leadership talks, on the other hand, not only communicate information, they do more: They establish a deep, human emotional connection with the audience. Why is the later connection necessary in leadership? Look at it this way: Leaders do nothing more important than get results. There are generally two ways that leaders get results: They can order people to go from point A to point B; or they can have people WANT TO go from A to B. Clearly, leaders who can instill “want to” in people, who motivate those people, are much more effective than leaders who can’t or won’t. And the best way to instill “want to” is not simply to relate to people as if they are information receptacles but to relate to them on a deep, human, emotional way. And you do it with leadership talks. Here are a few examples of leadership talks.
Here’s how to start. If you plan to give a leadership talk, there are three questions you should ask. If you answer “no” to any one of those questions, you can’t give one. You may be able to give a speech or presentation, but certainly not a leadership talk. (1) DO YOU KNOW WHAT THE AUDIENCE NEEDS? Winston Churchill said, “We must face the facts or they’ll stab us in the back.” When you are trying to motivate people, the real facts are THEIR facts, their reality. Their reality is composed of their needs. In many cases, their needs have nothing to do with your needs. Most leaders don’t get this. They think that their own needs, their organization’s needs, are reality. That’s okay if you’re into ordering. As an order leader, you only need work with your reality. You simply have to tell people to get the job done. You don’t have to know where they’re coming from. But if you want to motivate them, you must work within their reality, not yours. I call it “playing the game in the people’s home park”. There is no other way to motivate them consistently. If you insist on playing the game in your park, you’ll be disappointed in the motivational outcome. (2) CAN YOU BRING DEEP BELIEF TO WHAT YOU’RE SAYING? Nobody wants to follow a leader who doesn’t believe the job can get done. If you can’t feel it, they won’t do it. But though you yourself must “want to” when it comes to the challenge you face, your motivation isn’t the point. It’s simply a given. If you’re not motivated, you shouldn’t be leading. Here’s the point: Can you TRANSFER your motivation to the people so they become as motivated as you are? I call it THE MOTIVATIONAL TRANSFER, and it is one of the least understood and most important leadership determinants of all. There are three ways you can make the transfer happen.
There are plenty of presentation and speech courses devoted to the first two methods, so I won’t talk about those. Here’s a few thoughts on the third method. Generally speaking, humans learn in two ways: by acquiring intellectual understanding and through experience. In our schooling, the former predominates, but it is the latter which is most powerful in terms of inducing a deep sharing of emotions and ideas; for our experiences, which can be life’s teachings, often lead us to profound awareness and purposeful action. Look back at your schooling. Was it your book learning or your experiences, your interactions with teachers and students, that you remember most? In most cases, your experiences made the most telling impressions upon you. To transfer your motivation to others, use what I call my “defining moment” technique, which I describe fully in my book, DEFINING MOMENT: MOTIVATING PEOPLE TO TAKE ACTION. In brief, the technique is this: Put into sharp focus a particular experience of yours then communicate that focused experience to the people by describing the physical facts that gave you the emotion. Now, here’s the secret to the defining moment. That experience of yours must provide a lesson and that lesson is a solution to the needs of the people. Otherwise, they’ll think you’re just talking about yourself. For the defining moment to work (i.e., for it to transfer your motivation to them), the experience must be about them. The experience happened to you, of course. But that experience becomes their experience when the lesson it communicates is a solution to their needs. (3) CAN YOU HAVE THE AUDIENCE TAKE RIGHT ACTION? Results don’t happen unless people take action. After all, it’s not what you say that’s important in your leadership communications, it’s what the people do after you have had your say. Yet the vast majority of leaders don’t have a clue as to what action truly is. They get people taking the wrong action at the wrong time in the wrong way for the wrong results. A key reason for this failure is they don’t know how to deliver the all-important “leadership talk Call-to-action”. “Call” comes from an Old English word meaning 'to shout.' A Call-to-Action is a 'shout for action.' Implicit in the concept is urgency and forcefulness. But most leaders don’t deliver the most effective Calls-to-action because they make three errors regarding it. First, they err by mistaking the Call-to-Action as an order. Within the context of The Leadership Talk, a Call-to-action is not an order. Leave the order for the order leader. Second, leaders err by mistaking the Call as theirs to give. The best Call-to-action is not the leader's to give. It's the people’s to give. It's the people’s to give to themselves. A true Call-to-action prompts people to motivate themselves to take action. The most effective Call-to-action then is not from the leader to the people but from the people to the people themselves! Third, they error by not priming their Call. There are two parts to the Call-to-Action, the primer and the Call itself. Most leaders omit the all-important primer. The primer sets up the Call, which is to prompt people to motivate themselves to take action. You yourself control the primer. The people control the Call. The primer/Call is critical because every leadership communication situation is in essence a problem situation. There is the problem the leader has. And there is the problem the people have. In many cases, they are two different problems. But leaders get into trouble regarding the Call-to-action when they think it’s only one problem, mainly theirs. For instance, a leader might be talking about the organization needing to be more productive. So, the leader talks PRODUCTIVITY. On the other hand, the people, hearing PRODUCTIVITY, think, YOU’RE GOING TO GIVE ME MORE WORK! If the leader thinks that productivity is the people’s problem and ignores the “more work” aspect, h/she’s Call-to-action will probably be a bust, resulting in the people avoiding committed action. Let’s apply the primer/Call dynamic to the productivity case. The leader talks PRODUCTIVITY: but this time uses a PRIMER. The primer’s purpose is to establish a “critical confluence” – the union of your problem with the problem of the people. In this case, the leader creates a critical confluence by couching productivity within the framework of MORE MEANINGFUL WORK. The primer may be: LET’S GET TOGETHER AND SEE IF YOU CAN COME UP WITH AN ACTION PLAN THAT WILL ENSURE THAT THE PRODUCTIVITY GAINS YOU IDENTIFY AND EXECUTE WILL ENABLE YOU TO WORK AT WHAT’S REALLY MEANINGFUL TO YOU. Note what we’ve done: The primer is LET’S GET TOGETHER AND SEE IF YOU CAN COME UP WITH AN ACTION PLAN. The actual Call is from the people to themselves: LET’S INCREASE PRODUCTIVITY BY WORKING AT WHAT’S MEANINGFUL. With that Call, the leader moves from just getting average results (YOU MUST BE MORE PRODUCTIVE: i.e., you’re going to solve MY problem) to getting great results (YOU COME UP WITH WAYS TO TIE PRODUCTIVITY INTO MEANINGFUL WORK: i.e., you’re also going to solve your problem.) So, here’s what the leadership talk Call-to-action is truly about: It’s not an order; it’s best manifested when the people give themselves the Call; and it is always primed by your creating the “critical confluence” -- they’ll be solving their problem as well as yours. The vast majority of leaders I’ve worked with are hampering their careers for one simple reason: They’re giving presentations and speeches -- not leadership talks. Y Business Intelligence ders speak 15 to 20 times a day: everything from formal speeches to informal chats. When those interactions are leadership talks, not just speeches or presentations, the effectiveness of those leaders is dramatically increased.As business intelligence moves into the computer age, corporate dashboards are becoming a necessity in business intelligence technology. Although business intelligence has used corporate dashboards for years, their popularity has increased greatly due to the change and advancement in the technology used. However, with the great amount of information available, there are some key design issues to consider if you want to use corporate dashboards for your business intelligence.If you want to design an effective corporate dashboard for your business intelligence technology, you will need to decide on some design goals. You will need to think about the function and look of your corporate dashboard as it relates to the type of business intelligence you are trying to put together. Some corporate dashboards are flashy reports and others are more like strategic scorecards. Other corporate dashboards are used for business intelligence that is more tactical, using relevant and actionable data. Your corporate dashboard will need an efficient design that fits the business intelligence role.There are two essentials to understanding how to build a corporate dashboard for business intelligence, metrics and key performance indicators. Metrics are direct numerical measures to represent certain types of business intelligence in the relationship of at least one dimension. For instance, you could take the metric of gross sales and show it by day or week in the financial quarter. The bus Here’s how to start. If you plan to give a leadership talk, there are three questions you should ask. If you answer “no” to any one of those questions, you can’t give one. You may be able to give a speech or presentation, but certainly not a leadership talk. (1) DO YOU KNOW WHAT THE AUDIENCE NEEDS? Winston Churchill said, “We must face the facts or they’ll stab us in the back.” When you are trying to motivate people, the real facts are THEIR facts, their reality. Their reality is composed of their needs. In many cases, their needs have nothing to do with your needs. Most leaders don’t get this. They think that their own needs, their organization’s needs, are reality. That’s okay if you’re into ordering. As an order leader, you only need work with your reality. You simply have to tell people to get the job done. You don’t have to know where they’re coming from. But if you want to motivate them, you must work within their reality, not yours. I call it “playing the game in the people’s home park”. There is no other way to motivate them consistently. If you insist on playing the game in your park, you’ll be disappointed in the motivational outcome. (2) CAN YOU BRING DEEP BELIEF TO WHAT YOU’RE SAYING? Nobody wants to follow a leader who doesn’t believe the job can get done. If you can’t feel it, they won’t do it. But though you yourself must “want to” when it comes to the challenge you face, your motivation isn’t the point. It’s simply a given. If you’re not motivated, you shouldn’t be leading. Here’s the point: Can you TRANSFER your motivation to the people so they become as motivated as you are? I call it THE MOTIVATIONAL TRANSFER, and it is one of the least understood and most important leadership determinants of all. There are three ways you can make the transfer happen.
There are plenty of presentation and speech courses devoted to the first two methods, so I won’t talk about those. Here’s a few thoughts on the third method. Generally speaking, humans learn in two ways: by acquiring intellectual understanding and through experience. In our schooling, the former predominates, but it is the latter which is most powerful in terms of inducing a deep sharing of emotions and ideas; for our experiences, which can be life’s teachings, often lead us to profound awareness and purposeful action. Look back at your schooling. Was it your book learning or your experiences, your interactions with teachers and students, that you remember most? In most cases, your experiences made the most telling impressions upon you. To transfer your motivation to others, use what I call my “defining moment” technique, which I describe fully in my book, DEFINING MOMENT: MOTIVATING PEOPLE TO TAKE ACTION. In brief, the technique is this: Put into sharp focus a particular experience of yours then communicate that focused experience to the people by describing the physical facts that gave you the emotion. Now, here’s the secret to the defining moment. That experience of yours must provide a lesson and that lesson is a solution to the needs of the people. Otherwise, they’ll think you’re just talking about yourself. For the defining moment to work (i.e., for it to transfer your motivation to them), the experience must be about them. The experience happened to you, of course. But that experience becomes their experience when the lesson it communicates is a solution to their needs. (3) CAN YOU HAVE THE AUDIENCE TAKE RIGHT ACTION? Results don’t happen unless people take action. After all, it’s not what you say that’s important in your leadership communications, it’s what the people do after you have had your say. Yet the vast majority of leaders don’t have a clue as to what action truly is. They get people taking the wrong action at the wrong time in the wrong way for the wrong results. A key reason for this failure is they don’t know how to deliver the all-important “leadership talk Call-to-action”. “Call” comes from an Old English word meaning 'to shout.' A Call-to-Action is a 'shout for action.' Implicit in the concept is urgency and forcefulness. But most leaders don’t deliver the most effective Calls-to-action because they make three errors regarding it. First, they err by mistaking the Call-to-Action as an order. Within the context of The Leadership Talk, a Call-to-action is not an order. Leave the order for the order leader. Second, leaders err by mistaking the Call as theirs to give. The best Call-to-action is not the leader's to give. It's the people’s to give. It's the people’s to give to themselves. A true Call-to-action prompts people to motivate themselves to take action. The most effective Call-to-action then is not from the leader to the people but from the people to the people themselves! Third, they error by not priming their Call. There are two parts to the Call-to-Action, the primer and the Call itself. Most leaders omit the all-important primer. The primer sets up the Call, which is to prompt people to motivate themselves to take action. You yourself control the primer. The people control the Call. The primer/Call is critical because every leadership communication situation is in essence a problem situation. There is the problem the leader has. And there is the problem the people have. In many cases, they are two different problems. But leaders get into trouble regarding the Call-to-action when they think it’s only one problem, mainly theirs. For instance, a leader might be talking about the organization needing to be more productive. So, the leader talks PRODUCTIVITY. On the other hand, the people, hearing PRODUCTIVITY, think, YOU’RE GOING TO GIVE ME MORE WORK! If the leader thinks that productivity is the people’s problem and ignores the “more work” aspect, h/she’s Call-to-action will probably be a bust, resulting in the people avoiding committed action. Let’s apply the primer/Call dynamic to the productivity case. The leader talks PRODUCTIVITY: but this time uses a PRIMER. The primer’s purpose is to establish a “critical confluence” – the union of your problem with the problem of the people. In this case, the leader creates a critical confluence by couching productivity within the framework of MORE MEANINGFUL WORK. The primer may be: LET’S GET TOGETHER AND SEE IF YOU CAN COME UP WITH AN ACTION PLAN THAT WILL ENSURE THAT THE PRODUCTIVITY GAINS YOU IDENTIFY AND EXECUTE WILL ENABLE YOU TO WORK AT WHAT’S REALLY MEANINGFUL TO YOU. Note what we’ve done: The primer is LET’S GET TOGETHER AND SEE IF YOU CAN COME UP WITH AN ACTION PLAN. The actual Call is from the people to themselves: LET’S INCREASE PRODUCTIVITY BY WORKING AT WHAT’S MEANINGFUL. With that Call, the leader moves from just getting average results (YOU MUST BE MORE PRODUCTIVE: i.e., you’re going to solve MY problem) to getting great results (YOU COME UP WITH WAYS TO TIE PRODUCTIVITY INTO MEANINGFUL WORK: i.e., you’re also going to solve your problem.) So, here’s what the leadership talk Call-to-action is truly about: It’s not an order; it’s best manifested when the people give themselves the Call; and it is always primed by your creating the “critical confluence” -- they’ll be solving their problem as well as yours. The vast majority of leaders I’ve worked with are hampering their careers for one simple reason: They’re giving presentations and speeches -- not leadership talks. How To Create A Business Card e you face, your motivation isn’t the point. It’s simply a given. If you’re not motivated, you shouldn’t be leading.A properly prepared business card is one of the business tools many people overlook. For a small investment usually less than $30 for 500 cards you can tell the world that you are and what services you can provide. Your business card is a silent salesperson, so what will it say about you?When planning a card it’s important to consider your message. Your card will be what people reference or use to remember you. It needs to be professional, legible and contain the necessary information. Some exceptions would be a humorous card if you were a clown or a comedian and a juvenile card if you were involved with children's services. In any case it would still need to cover the essential points in its creation.Spend some advance thought to layout and how to capture all the necessary information in such a small space. Draw out a template and try different versions and placement of information. You can also use some of the online websites that have sample business cards templates readily available. (You will probably need to order from them to use it.)Tip: Fax your card to yourself. This is a good way to see how legible you have made the important details.In some cases a folded card might be acceptable. It is important to recognize that many people don’t like cards that are a different shapes and size (especially ones that won't store conventionally in a rolodex or a business card organizer.)Some questions to consider when preparing your business card 1) Who w Here’s the point: Can you TRANSFER your motivation to the people so they become as motivated as you are? I call it THE MOTIVATIONAL TRANSFER, and it is one of the least understood and most important leadership determinants of all. There are three ways you can make the transfer happen.
There are plenty of presentation and speech courses devoted to the first two methods, so I won’t talk about those. Here’s a few thoughts on the third method. Generally speaking, humans learn in two ways: by acquiring intellectual understanding and through experience. In our schooling, the former predominates, but it is the latter which is most powerful in terms of inducing a deep sharing of emotions and ideas; for our experiences, which can be life’s teachings, often lead us to profound awareness and purposeful action. Look back at your schooling. Was it your book learning or your experiences, your interactions with teachers and students, that you remember most? In most cases, your experiences made the most telling impressions upon you. To transfer your motivation to others, use what I call my “defining moment” technique, which I describe fully in my book, DEFINING MOMENT: MOTIVATING PEOPLE TO TAKE ACTION. In brief, the technique is this: Put into sharp focus a particular experience of yours then communicate that focused experience to the people by describing the physical facts that gave you the emotion. Now, here’s the secret to the defining moment. That experience of yours must provide a lesson and that lesson is a solution to the needs of the people. Otherwise, they’ll think you’re just talking about yourself. For the defining moment to work (i.e., for it to transfer your motivation to them), the experience must be about them. The experience happened to you, of course. But that experience becomes their experience when the lesson it communicates is a solution to their needs. (3) CAN YOU HAVE THE AUDIENCE TAKE RIGHT ACTION? Results don’t happen unless people take action. After all, it’s not what you say that’s important in your leadership communications, it’s what the people do after you have had your say. Yet the vast majority of leaders don’t have a clue as to what action truly is. They get people taking the wrong action at the wrong time in the wrong way for the wrong results. A key reason for this failure is they don’t know how to deliver the all-important “leadership talk Call-to-action”. “Call” comes from an Old English word meaning 'to shout.' A Call-to-Action is a 'shout for action.' Implicit in the concept is urgency and forcefulness. But most leaders don’t deliver the most effective Calls-to-action because they make three errors regarding it. First, they err by mistaking the Call-to-Action as an order. Within the context of The Leadership Talk, a Call-to-action is not an order. Leave the order for the order leader. Second, leaders err by mistaking the Call as theirs to give. The best Call-to-action is not the leader's to give. It's the people’s to give. It's the people’s to give to themselves. A true Call-to-action prompts people to motivate themselves to take action. The most effective Call-to-action then is not from the leader to the people but from the people to the people themselves! Third, they error by not priming their Call. There are two parts to the Call-to-Action, the primer and the Call itself. Most leaders omit the all-important primer. The primer sets up the Call, which is to prompt people to motivate themselves to take action. You yourself control the primer. The people control the Call. The primer/Call is critical because every leadership communication situation is in essence a problem situation. There is the problem the leader has. And there is the problem the people have. In many cases, they are two different problems. But leaders get into trouble regarding the Call-to-action when they think it’s only one problem, mainly theirs. For instance, a leader might be talking about the organization needing to be more productive. So, the leader talks PRODUCTIVITY. On the other hand, the people, hearing PRODUCTIVITY, think, YOU’RE GOING TO GIVE ME MORE WORK! If the leader thinks that productivity is the people’s problem and ignores the “more work” aspect, h/she’s Call-to-action will probably be a bust, resulting in the people avoiding committed action. Let’s apply the primer/Call dynamic to the productivity case. The leader talks PRODUCTIVITY: but this time uses a PRIMER. The primer’s purpose is to establish a “critical confluence” – the union of your problem with the problem of the people. In this case, the leader creates a critical confluence by couching productivity within the framework of MORE MEANINGFUL WORK. The primer may be: LET’S GET TOGETHER AND SEE IF YOU CAN COME UP WITH AN ACTION PLAN THAT WILL ENSURE THAT THE PRODUCTIVITY GAINS YOU IDENTIFY AND EXECUTE WILL ENABLE YOU TO WORK AT WHAT’S REALLY MEANINGFUL TO YOU. Note what we’ve done: The primer is LET’S GET TOGETHER AND SEE IF YOU CAN COME UP WITH AN ACTION PLAN. The actual Call is from the people to themselves: LET’S INCREASE PRODUCTIVITY BY WORKING AT WHAT’S MEANINGFUL. With that Call, the leader moves from just getting average results (YOU MUST BE MORE PRODUCTIVE: i.e., you’re going to solve MY problem) to getting great results (YOU COME UP WITH WAYS TO TIE PRODUCTIVITY INTO MEANINGFUL WORK: i.e., you’re also going to solve your problem.) So, here’s what the leadership talk Call-to-action is truly about: It’s not an order; it’s best manifested when the people give themselves the Call; and it is always primed by your creating the “critical confluence” -- they’ll be solving their problem as well as yours. The vast majority of leaders I’ve worked with are hampering their careers for one simple reason: They’re giving presentations and speeches -- not leadership talks. Driver Team Solo Positions: The Nitty Gritty On Truck Driving Jobs t to the defining moment. That experience of yours must provide a lesson and that lesson is a solution to the needs of the people. Otherwise, they’ll think you’re just talking about yourself.Trucks and truck drivers are a constant presence on US highways and interstates. A person on even the shortest drive is likely to pass by a truck or two transporting goods, and even merchandise that travels by ship, train, or airplane travels on a truck for some phase of the journey to the customer. Because trucks are such a major part of industry, truck driving jobs are important positions and good paying jobs.Truck drivers have many responsibilities. Before leaving the terminal or warehouse, truck drivers make routine checks of their vehicles, checking fuel and oil levels. They inspect the tires, brakes, and windshield wipers, and make sure that all safety equipment is loaded and functional. They report any problems to the dispatcher, who keeps track of all of these small details. Once they start driving, truck drivers must be constantly alert. They can see quite a long distance along the highway because they sit higher than most other vehicles. This puts them in a position of power on the road, as well as heightened responsibility.Delivery requirements vary according to the type of merchandise, the driving assignment, and the final destination. Local drivers provide daily service along a specific route, while other drivers must make intercity and interstate deliveries based on specific orders. The driver’s responsibilities and salary change based on the time spent on the road, the type of product transported, and vehicle size.New technologies are revolutionizing th For the defining moment to work (i.e., for it to transfer your motivation to them), the experience must be about them. The experience happened to you, of course. But that experience becomes their experience when the lesson it communicates is a solution to their needs. (3) CAN YOU HAVE THE AUDIENCE TAKE RIGHT ACTION? Results don’t happen unless people take action. After all, it’s not what you say that’s important in your leadership communications, it’s what the people do after you have had your say. Yet the vast majority of leaders don’t have a clue as to what action truly is. They get people taking the wrong action at the wrong time in the wrong way for the wrong results. A key reason for this failure is they don’t know how to deliver the all-important “leadership talk Call-to-action”. “Call” comes from an Old English word meaning 'to shout.' A Call-to-Action is a 'shout for action.' Implicit in the concept is urgency and forcefulness. But most leaders don’t deliver the most effective Calls-to-action because they make three errors regarding it. First, they err by mistaking the Call-to-Action as an order. Within the context of The Leadership Talk, a Call-to-action is not an order. Leave the order for the order leader. Second, leaders err by mistaking the Call as theirs to give. The best Call-to-action is not the leader's to give. It's the people’s to give. It's the people’s to give to themselves. A true Call-to-action prompts people to motivate themselves to take action. The most effective Call-to-action then is not from the leader to the people but from the people to the people themselves! Third, they error by not priming their Call. There are two parts to the Call-to-Action, the primer and the Call itself. Most leaders omit the all-important primer. The primer sets up the Call, which is to prompt people to motivate themselves to take action. You yourself control the primer. The people control the Call. The primer/Call is critical because every leadership communication situation is in essence a problem situation. There is the problem the leader has. And there is the problem the people have. In many cases, they are two different problems. But leaders get into trouble regarding the Call-to-action when they think it’s only one problem, mainly theirs. For instance, a leader might be talking about the organization needing to be more productive. So, the leader talks PRODUCTIVITY. On the other hand, the people, hearing PRODUCTIVITY, think, YOU’RE GOING TO GIVE ME MORE WORK! If the leader thinks that productivity is the people’s problem and ignores the “more work” aspect, h/she’s Call-to-action will probably be a bust, resulting in the people avoiding committed action. Let’s apply the primer/Call dynamic to the productivity case. The leader talks PRODUCTIVITY: but this time uses a PRIMER. The primer’s purpose is to establish a “critical confluence” – the union of your problem with the problem of the people. In this case, the leader creates a critical confluence by couching productivity within the framework of MORE MEANINGFUL WORK. The primer may be: LET’S GET TOGETHER AND SEE IF YOU CAN COME UP WITH AN ACTION PLAN THAT WILL ENSURE THAT THE PRODUCTIVITY GAINS YOU IDENTIFY AND EXECUTE WILL ENABLE YOU TO WORK AT WHAT’S REALLY MEANINGFUL TO YOU. Note what we’ve done: The primer is LET’S GET TOGETHER AND SEE IF YOU CAN COME UP WITH AN ACTION PLAN. The actual Call is from the people to themselves: LET’S INCREASE PRODUCTIVITY BY WORKING AT WHAT’S MEANINGFUL. With that Call, the leader moves from just getting average results (YOU MUST BE MORE PRODUCTIVE: i.e., you’re going to solve MY problem) to getting great results (YOU COME UP WITH WAYS TO TIE PRODUCTIVITY INTO MEANINGFUL WORK: i.e., you’re also going to solve your problem.) So, here’s what the leadership talk Call-to-action is truly about: It’s not an order; it’s best manifested when the people give themselves the Call; and it is always primed by your creating the “critical confluence” -- they’ll be solving their problem as well as yours. The vast majority of leaders I’ve worked with are hampering their careers for one simple reason: They’re giving presentations and speeches -- not leadership talks. Costliest Copywriting Mistake #2: Assuming Your Prospect Has Prior Knowledge ion is in essence a problem situation. There is the problem the leader has. And there is the problem the people have. In many cases, they are two different problems. But leaders get into trouble regarding the Call-to-action when they think it’s only one problem, mainly theirs.Always assume your prospect knows nothing about you, your business, your products, your services. Because invariably they don't. Even if they did, with everything else cramming their brain, they need to be reminded and reassured you are who they think you are. (That's why one of the world's most recognizable trademarks, Coca Cola, is usually preceded by the word "Drink." There's always some yokel out there who doesn't know what to do with it.)Given that, it's appalling how many ads, websites, email blasts, brochures, and sales letters mistakingly assume the reader has prior knowledge and understanding of what's being sold. So they start smack in the middle of things, or use bewildering insider jargon, virtually assuring the loss of a majority of prospects at the outset. A foolish waste of money.Look. You're very close to your work. Probably too close. That's why most self-written copy is overly technical, presumptuous, confusing, and disconnected. You understand it, your reasoning goes, so why shouldn't everyone else? Unfortunately, however, they don't. Remember, too, people don't view your ad in a vacuum. They do so with divided attention, amid a maelstrom of distractions and interruptions. So your copy has to jump out and grab them.Unseasoned and unimaginative copywriters don't produce much better, because they merely parrot the information you give them. (Been that route?)An experienced copy pro can come in, do a quick study of your business and category, ga For instance, a leader might be talking about the organization needing to be more productive. So, the leader talks PRODUCTIVITY. On the other hand, the people, hearing PRODUCTIVITY, think, YOU’RE GOING TO GIVE ME MORE WORK! If the leader thinks that productivity is the people’s problem and ignores the “more work” aspect, h/she’s Call-to-action will probably be a bust, resulting in the people avoiding committed action. Let’s apply the primer/Call dynamic to the productivity case. The leader talks PRODUCTIVITY: but this time uses a PRIMER. The primer’s purpose is to establish a “critical confluence” – the union of your problem with the problem of the people. In this case, the leader creates a critical confluence by couching productivity within the framework of MORE MEANINGFUL WORK. The primer may be: LET’S GET TOGETHER AND SEE IF YOU CAN COME UP WITH AN ACTION PLAN THAT WILL ENSURE THAT THE PRODUCTIVITY GAINS YOU IDENTIFY AND EXECUTE WILL ENABLE YOU TO WORK AT WHAT’S REALLY MEANINGFUL TO YOU. Note what we’ve done: The primer is LET’S GET TOGETHER AND SEE IF YOU CAN COME UP WITH AN ACTION PLAN. The actual Call is from the people to themselves: LET’S INCREASE PRODUCTIVITY BY WORKING AT WHAT’S MEANINGFUL. With that Call, the leader moves from just getting average results (YOU MUST BE MORE PRODUCTIVE: i.e., you’re going to solve MY problem) to getting great results (YOU COME UP WITH WAYS TO TIE PRODUCTIVITY INTO MEANINGFUL WORK: i.e., you’re also going to solve your problem.) So, here’s what the leadership talk Call-to-action is truly about: It’s not an order; it’s best manifested when the people give themselves the Call; and it is always primed by your creating the “critical confluence” -- they’ll be solving their problem as well as yours. The vast majority of leaders I’ve worked with are hampering their careers for one simple reason: They’re giving presentations and speeches -- not leadership talks. You have a great opportunity to turbo charge your career by recognizing the power of leadership talks. Before you give a leadership talk, ask three basic questions. Do you know what the people need? Can you bring deep belief to what you’re saying? Can you have the people take the right take action? If you say “no” to any one of those questions you cannot give a leadership talk. But the questions aren’t meant to be stumbling blocks to your leadership but stepping stones. If you answer “no”, work on the questions until you can say, “yes”. In that way, you’ll start getting the right results in the right way on a consistent basis. 2004 © The Filson Leadership Group, Inc. All rights reserved.
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