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    Southwest Airlines Operations - A Strategic Perspective
    Background:Southwest Airlines is the largest airline measured by number of passengers carried each year within the United States. It is also known as a ‘discount airline’ compared with its large rivals in the industry. Rollin King and Herb Kelleher founded Southwest Airlines on June 18, 1971. Its first flights were from Love Field in Dallas to Houston and San Antonio, short hops with no-frills service and a simple fare structure. The airline began with one simple strategy: “If you get your passengers to their destinations when they want to get there, on time, at the lowest possible fares, and make darn sure they have a good time doing it, people will fly your airline.” This approach has been the key to Southwest’s success. Currently, Southwest serves about 60 cities (in 31 states) with 71 million total passengers carried (in 2004) and with a total operating revenue of $6.5 billion. Southwest is traded publicly under the symbol “LUV” on NYSE.Facts:* The first major airline to fly a single type of aircraft (Boeing 737s)* The first major airline to offer ticketless travel system wide including a frequent flier program based on number of trips and not number of miles flown.* The first airline to offer a profit-sharing program to its Employees (instituted in 1973).* The f
    ematically," he says. In fact, no one has. Despite common perceptions of its prevalence, it's essentially virgin tuff for organizational psychology. Trouble is, organizational psychologists are often called in at the highest level of management;
    2005 Super Bowl Ads... Winners and Losers
    Well, Super Bowl XXXIX is history. Too bad for the folks who consider themselves the always-pullin'-for-the-underdog type. The Bandwagon team won.But, as far as Super Bowls go, the losers played well. For those who care, the Eagles actually covered the 7-point spread. T.O. is the deal, too. At least on the field, anyway.They had a chance late in the game, but poor field position and bad clock management did them in. Scoring from 95 yards out with 48 seconds left? That's a tall order.So is getting/maintaining ad recall 48 hours after the final gun. Whose $80,000 per second ad was worth it? Who would've done better by writing me a fat check for $2.4 million?Read on, and find out. True to school yard rules: Suckers Walk. Losers are up first.Losers:Sorry, Donovan, but your three picks lands you in with GoDaddy.com, Quizno's, and Silestone. I don't care if you were ill.GoDaddy.com had a decent concept that quickly went bad. OK. Boopsie talking to a Senate subcommittee on C-SPAN about indecency. Good start- if they cut out any hint to last year's halftime debacle. But... they couldn't resist. So the buxom wench wearing a GoDaddy.com t-shirt has a near wardrobe malfunction. One of the craggy senators has to hit the oxygen mask.
    They verbally abuse you, humiliate you in front of others. Maybe it's because power hovers in the air, but offices tend to bring out the bully in people. We offer strategies for handling such bad bosses.

    If the schoolyard is the stomping ground of bully boys and bully girls, then the office is the playground of adult bullies. Perhaps because power is the chief perk in most companies, especially those with tight hierarchies, offices can bring out the bully in people.

    Everyone has a war story. There's the boss who calls at 2 A.M. from Paris--just because he's there. The boss who asks for your evaluation of a problem and then proceeds to denigrate you and your opinion in front of the whole staff as you seethe with hopefully hidden rage. "It's a demonstration of power. It's demeaning," contends Harry Levinson, Ph.D., the dean of organizational psychologists and head of the Levinson Institute in Waltham, Massachusetts.

    "I haven't studied office bullying systematically," he says. In fact, no one has. Despite common perceptions of its prevalence, it's essentially virgin tuff for organizational psychology. Trouble is, organizational psychologists are often called in at the highest level of management; n

    It Happened Again: GM to Lay Off Significant Numbers
    It has happened again, and again in a very big way. I am sure you have heard the news that General Motors has announced they are closing plants and letting some 30,000 people go. Some they will be able to relocate, some they won’t.Ford announced they are laying off over 4,000 people as well. This is all devastating news that we should all be concerned about.The manufacturing sector of our economy is the one sector that provides for our society a “ladder” to allow us to move from lower class economies to middle and upper middle class economies. Without manufacturing, it becomes more and more difficult for families to pull themselves up and obtain the Great American Dream.Most manufacturing jobs provide up to nine other jobs in the local economy. Think about the local drug stores, dry cleaners, car washes, gardeners, fast food restaurants, independent auto mechanics, and so on, that are going to see their customer base diminish and their services not used as frequently. This will be a direct result of their local patrons no longer have the discretionary income they once had. Most of those that are being laid off will now start to learn how to get it done themselves. After all, they will now have the time. Many will begin working on their own cars, taking care of their own lawns, c
    ound of bully boys and bully girls, then the office is the playground of adult bullies. Perhaps because power is the chief perk in most companies, especially those with tight hierarchies, offices can bring out the bully in people.

    Everyone has a war story. There's the boss who calls at 2 A.M. from Paris--just because he's there. The boss who asks for your evaluation of a problem and then proceeds to denigrate you and your opinion in front of the whole staff as you seethe with hopefully hidden rage. "It's a demonstration of power. It's demeaning," contends Harry Levinson, Ph.D., the dean of organizational psychologists and head of the Levinson Institute in Waltham, Massachusetts.

    "I haven't studied office bullying systematically," he says. In fact, no one has. Despite common perceptions of its prevalence, it's essentially virgin tuff for organizational psychology. Trouble is, organizational psychologists are often called in at the highest level of management;

    Funny Interview Questions
    Job Interview is generally a set of questions asked by the interviewer to test the ability of a candidate, his/her knowledge and personality. It is the employer’s way of assessing prospective candidates, to find if they are good enough for the job for which the company is recruiting. During the interview process the interview will ask different types of questions to know more about the candidate. In most of the companies the interview questions is divided into different types.Job interview questions differ according to the work structure of a company. But most of the job interview questions asked by the companies are related to the three categories. In the first set, the interview asks about the candidate’s family background, education, and interests. The second set comes with question meant to assess the technical knowledge of the candidate. While the last is to judge the candidate’s personality – his/her nature, decision making capacity, ideology, and ability to solve problems.But some interview boards also ask a few funny interview questions to the candidate. This is a tricky method to check the candidate’s reaction. Many candidates don’t know how to answer a funny interview question. Hearing a funny interview question some candidates get irritated. What is there in getting irritated hearing
    has a war story. There's the boss who calls at 2 A.M. from Paris--just because he's there. The boss who asks for your evaluation of a problem and then proceeds to denigrate you and your opinion in front of the whole staff as you seethe with hopefully hidden rage. "It's a demonstration of power. It's demeaning," contends Harry Levinson, Ph.D., the dean of organizational psychologists and head of the Levinson Institute in Waltham, Massachusetts.

    "I haven't studied office bullying systematically," he says. In fact, no one has. Despite common perceptions of its prevalence, it's essentially virgin tuff for organizational psychology. Trouble is, organizational psychologists are often called in at the highest level of management;

    Freight Factoring for Canadian Transportation Companies and Brokers
    The Canadian transportation industry is very cash flow intensive. Truckers and brokers have a number of recurring expenses that place demands on their cash flow. They must pay drivers, repairs, fuel and other suppliers. In the meantime, they usually need to wait anywhere between 30 and 60 days before their freight bills are paid. This creates a financial perfect storm. They must pay expenses quickly – but wait to get paid themselves.Many transportation business owners go to their local (or national) bank to try and obtain business financing. They soon find out that getting a business loan is close to impossible. Banks place a number of requirements on their clients, such as having many years of profitable operations, being able to provide audited financial statements and having a business plan. Of course, if a trucking company or brokerage could provide three years worth of audited financial statements, they probably wouldn’t need financing.Fortunately, Canadian transportation companies have an alternative to conventional bank finance. The alternative is called freight bill factoring, a special type of factoring financing.The biggest challenge for transportation companies is waiting to get paid by customers. Freight factoring provides an advance of up to 90% on slow paying freight bills.
    lly hidden rage. "It's a demonstration of power. It's demeaning," contends Harry Levinson, Ph.D., the dean of organizational psychologists and head of the Levinson Institute in Waltham, Massachusetts.

    "I haven't studied office bullying systematically," he says. In fact, no one has. Despite common perceptions of its prevalence, it's essentially virgin tuff for organizational psychology. Trouble is, organizational psychologists are often called in at the highest level of management;

    Check Criminal Records
    Checking criminal records is a sensitive issue. Checking criminal records is a good example of a prescreening process that helps promote safe hiring. The data contained in criminal records is used for criminal sanctions and to figure out the reliability of a person. A check of criminal records is standard procedure when due diligence research is conducted on individuals. Access to criminal records is a powerful tool for protecting your business and family. However, checking criminal records is something of a specialty in itself, and most human resources personnel are not qualified to conduct thorough checks. Making it contractual to regularly check staff for criminal records is one way of ensuring employees does not slip through the net.The need to check references and criminal records is something you may have considered in the past but felt might be too costly or just unnecessary. One of the best ways to find criminal records is by looking in local areas, towns, and counties. For most employers, information about criminal records is an important concern. Contact with organizations that offer information about the employment and support of people with criminal records is helpful. To identify a person's entire public criminal record or history of past offenses, a nationwide check of public criminal re
    ematically," he says. In fact, no one has. Despite common perceptions of its prevalence, it's essentially virgin tuff for organizational psychology. Trouble is, organizational psychologists are often called in at the highest level of management; nowadays, most bullies are weeded out before they get to the top.

    Nevertheless, says Levinson, 40 years of consulting have given him some idea of what they do and why. They over-control, micromanage, and display contempt for others, usually by repeated verbal abuse and sheer exploitation. They constantly put others down with snide remarks or harsh, repetitive, and unfair criticism. They don't just differ with you, they differ with you contemptuously; they question your adequacy and your commitment. They humiliate you in front of others.

    There are two kinds of bullies, observes organizational psychologist Laurence Stybel, Ph.D., a principal of Boston's Stybel Peabody Lincolnshire & Associates: "Successful ones and unsuccessful ones. The latter don't last long in organizations. The successful bullies create problems, but they are competent"

    Often they are very bright workers. And therein lies the problem. They make a significant contribution to the company

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